Hi Jeroen, SRM 1.2.28 CU1 | DataMiner Docs is compatible with 10.2.7 or a higher DataMiner version. But it is advisable to upgrade to SRM 1.2.36 | DataMiner Docs so you get all the latest fixes and enhancements....

Hi Bert, As mentioned in Preparing to upgrade a DataMiner Agent | DataMiner Docs, I believe it needs to be the ASP.NET Core Runtime - Windows hosting bundle (Download ASP.NET Core 8.0 Runtime (v8.0.8)...

Hi Shawn, Please see the answer from Bert in this question : CUBE Client comms - gRPC vs Eventing vs Polling - DataMiner Dojo. "We expect to change the default communication type to gRPC in the 10.5...

Hi Curtis, This can be found in the file "C: --> Skyline DataMiner --> Upgrades --> VersionHistory.txt".

Hi David, If you want to send emails when an element is not reachable, you can monitor its severity - a timeout state (severity 7) can be used in a correlation rule to send an email. The state in your...

Hi Miguel, After some serious searching, I found the requirements for DataMiner 9.6 : DataMiner 9.6.0 System Requirements - DataMiner Dojo You can download it from this link. The OS requirements mention...

Hi Curtis, Ensure your DMAs meet the requirements : DataMiner Compute Requirements | DataMiner Docs. After finalizing the version you want to upgrade to, you need to read this first : Preparing to...

Hi Sheikh, When you have multiple filters, it might be better to start with more specific filters. For example, if you start with severity, you will have to search the severity of all protocols; but...

Hi Jeroen, Please check this link : How to download Chrome extensions for installing on another computer? - Super User

Hi Mieke, There was a similar question asked sometime back : How to recover a deleted element - DataMiner Dojo. Perhaps the answer by Brent will be useful ?

Hi Wale, You can find info about about SLASPConnection here : Reporter - SLASPConnection.exe | DataMiner Docs. The log in your case mentions 'Removed DMA: 10.10.10.10'. Was the DMA with IP 10.10.10.10...

Hi Philip, A lot of issues with respect to Cassandra cluster migration were fixed in DataMiner 10.2, that is why as per Migrating the general database to a DMS Cassandra cluster | DataMiner Docs, it is...

Hi Henri, There is a file named Security.xml in the folder C:\Skyline DataMiner. Can you open that file and check if it has all the information you need ? It contains the security configuration (users...

Hi Guilherme, When you have DataMiner not starting up after an upgrade, one of the places you could check is the SLDataMiner log file. This log file should 90% contain the state of the DMA when it got...

Hi Catarina, On the FO pair, you can check the syncinfo file name ending with 400A.xml and look for something like the below but for the Webpages\Public folder: <Change type="add" time="1970-01-01...

Hi Clayton, DataMiner Cube will always show information based on the server time; so if you change the server time, the events' time will also change accordingly. However, if your events are displayed...

Hi Alberto, I believe the documentation in DataMiner Compute Requirements | DataMiner Docs still holds even if you use VMs for your databases. Just ensure you follow the recommendations mentioned here...

Hi Patricia, MySQL's official doc says Win 11 supports all 3 supported versions : 9.x, 8.4 LTS, 8.0. MySQL :: Supported Platforms: MySQL Database This post says Win 22 and MySQL 5.5.27 have reported...

Hi Ahmed, You can go to the alarm console, right click on an alarm and choose Open. This will open the alarm in a new tab. Once the alarm is open, you can see all the properties of the alarm on the right...

Hi Andrew, You can read more about them here : Dashboards and Low-Code Apps | DataMiner Docs.

Hi Laszlo, The settings would be copied after the failover configuration. But before that, you need to ensure the cassandra and opensearch nodes are reachable from the backup agent.

Can you install the URL Rewrite exe from URL Rewrite : The Official Microsoft IIS Site and verify if you are able to reach that page ?

Can you check this link - Amazon OpenSearch Service | DataMiner Docs ?

You can open it as Administrator and then try to edit it using a text editor such as Notepad or Notepad++.

Which version of Windows Server is this ? Can you install the URL Rewrite exe from URL Rewrite : The Official Microsoft IIS Site and verify ?

Hi Andrew, I believe those drivers cannot yet monitor GPU metrics.

Hi Thomas, If your SLDataMiner log file is stuck at 'Initializing Cloud Bridge..', you might need to uninstall and reinstall NATS; have you tried that as per Investigating NATS Issues | DataMiner Docs...

Hi Jörg, After checking the logs, we found the error : 2025-05-27 16:19:15.313|114|PollStorageTypes. System.Exception: No connection with the database. at SLCassandraClassLibrary.DBGateway.Failure.FailureStorageType`1.GetSizeInMB()...

Hi Jaroslaw, You can follow the workaround mentioned in Verify No Legacy Correlation | DataMiner Docs to get rid of legacy correlation rules. After that, running the upgrade should be successful.

Hi Charlene, If you open the csv export file, there will be a column called View IDs. There you need to mention the view ID of the target DMA's view where you want to import the element. Do note that...

Hi Stijn, The log file SLBPAManager will usually contain events related to BPA. You will see something like this at the start of this file : 2024/12/04 01:09:19.090|SLNet.exe|RefreshAcceptedCertificates|CRU|0|119|Force...

Hi Trong, Can you check if this same as Cube freezes on 'Connected!' loading screen when no alarm tabs are displayed | DataMiner Docs ? There is another issue you can check: DataMiner Cube freeze on...

Hi Catarina, As mentioned in Actions that can be performed during an upgrade operation | DataMiner Docs, when you upgrade DataMiner usually removes all the services and the dlls in the older version so...

Hi Joerg, The timetrace table stores historical alarms : DataMiner general database - NoSQL Database - Cassandra | DataMiner Docs. If you do not need historical alarms, you can truncate this table -...

Rerunning the upgrade package resolved the problem.

Hi Jordy, It looks like something is stuck while the DMA is starting up. If you open Windows task manager and go to Services tab, do you see all SL* services running ? Have you checked SLDBConnection...

Hi Nathan, Please refer here : Configuring a user group | DataMiner Docs. As far as I am aware, you cannot create your own template of user permissions. You can only use the presets available there.

Hi Aston, The elastic installer uses the primary IP of DataMiner. I believe in your case, due to the presence of multiple network adapters, this primary IP could have gotten mixed up. Can you confirm...

Hi Stefan, You can open this file : "C: --> Skyline DataMiner -- > Logging --> SLElementInProtocol.txt".| Copy the content of this file on to a single column in excel. Then, select the column,...

You can follow one of the several upgrade paths mentioned here - a sample one is upgrading from 9.6 to 10.3 : DataMiner 9.6.x to DataMiner 10.3.0/10.3.x | DataMiner Docs.

Hi Alberto, You can in general check if the DMA has any connectivity issues to its database, or if the database process has high memory usage or struggles with weekly processes such as compaction or if...

Hi Wale, You can truncate the timetrace table, which holds the historical alarm data. As per Drop table or truncate table in Cassandra, which is better - Stack Overflow, assuming you are using the...

Hi Tyler, Would it be possible for you to create your own self-signed certificate to aid this case ? You can follow this link to do so : How to create self-signed SSL/TLS certificate? - DataMiner Dojo....

Hi Aldin, Can you try the workarounds suggested here ? https://stackoverflow.com/questions/72258217/cassandra-nodetool-urisyntaxexception-malformed-ipv6-address-at-index-7

Hi Diego, The nats-streaming-server is associated with the NATS service. This is used by DataMiner processes to communicate between them. More info : General Main Release 10.1.0 - New features (part 1)...

Hi Andrew, The best way to go about would be to check internally on a test DMA with MSSQL. If you are able to achieve this on the test DMA, you can go to production. But normally it is not advisable to...

Hi Fawzan, See here : Scale webpage linked in Visual Overview - DataMiner Dojo. This depends on the webpage itself.

Hi Jeroen, If you need further help on this, please contact techsupport with a detailed description of your issue.

Hi Brian, As Wale mentioned, you can check Streamviewer or the element log file (located in C: --> Skyline DataMiner --> Logging --> Element_name.txt) to check for any errors. If you need further...

Hi Julian, As Miguel mentioned, please do check with Wireshark. If you need further help, please contact techsupport with a detailed description of your issue.

Hi Jeroen, I see that the following was mentioned by our SW team : The workaround was provided to use "UseChrome" on the inline browser shape and this was confirmed to work. The workaround was accepted...

Hi Jared, You can look into the stream viewer (Connecting to an element using Stream Viewer | DataMiner Docs) and check if there is a timeout or errors seen. Alternatively, the element log file (present...

Hi Fenta, I am not sure if the tooltip can fully be removed, but you can make some changes in the driver to remove some parts present in the tooltip; for example, you can remove the <Information>...

Feedback from our software team : Testing with different configurations, the cause of the issue is not the AND but the second Regex, running this one alone also does not work correctly. Trying further...

Hi Adel, Just mentioning it here that after changing the value from every 5 minutes to permanently in cube, no more files with random names were being offloaded to the Data folder.

Hi Rajesh, When configured with a virtual IP, the FO pair will always use the VIP to communicate. So the SMTP server should be able to reach the Virtual IP.

Hi Max, A similar issue was seen in Service Endpoint not found - DataMiner Dojo. Can you try the suggestions and other points mentioned in the aforementioned post and let us know if you were able to...

Hi Milos, Modifying the xml files, although would work, is not the best way to proceed. Making changes directly in the cube UI is the way to go. Have you tried removing the acquisition network from...

Hi Oscar, These errors are resolved in the recent version of the Elasticsearch connector. The version you are using is a bit old, so upgrading the driver version should resolve these deserialization errors,...

Hi Alberto, The memory usage relies on how many elements you have, how many parameters in those elements have to be displayed to the user, how many alarms need to be created. Drilling down to one number...

Hi Matt, Can you share the value of endpoint_snitch in the cassandra.yaml file ? Depending on it, you can try the options mentioned in these links : https://stackoverflow.com/questions/38961502/cannot-start-node-if-snitchs-data-center-differs-from-previous-data-cente...

Hi Jesus, This is most likely something to do with permissions. You can find all the permissions in DataMiner user permissions | DataMiner Docs. Log files SLClient.txt or the cube logging might reveal...

Unfortunately, the root cause was not found but a re-installation of DataMiner resolved the issue.

Regarding the lock violation issue, I connected to the DMA today to check if it could cause any side effects and to identify which file is being violated, but I couldn't find any. According to previous...

Hi Daniel, This seems related to Import file exception on driver - DataMiner Dojo, can you please check ?

Hi Bert, NATS is a open source messaging system which is used by DataMiner processes to communicate between themselves (General Main Release 10.1.0 - New features (part 1) | DataMiner Docs). The file...

Hi, Your questions were answered in this post : devops dataminer guide - DataMiner Dojo.

Hi Bruno, Having Elasticsearch provides you with advanced functionality - see below : Applying alarm filters in the Alarm Console | DataMiner Docs (Search for [selected text] in new tab) Applying alarm...