This is a Cube client timeout, which is totally normal given the fact that by default Cube tries to use a communication method called eventing. This method can require some setup to work properly, so...

Hi Russ, You can find detailed information about this in this article: Internet Explorer Support. This also mentions that we plan to end support for the browser application from DataMiner 10.3 onwards...

The Low-Code Apps module is fully available from DataMiner 10.2.5/10.3.0 onwards, without the soft-launch option. See also: DataMiner Low-Code Apps.

There is a temporary issue with the template, which should hopefully be fixed very soon (with any luck, in about 15 minutes).

You can find extensive information about this here: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Setting_up_HTTPS_on_a_DMA.html

This is indeed possible. You'll need to create a filtered tab showing only major alarms and then enable the audible alert option for that tab. (Note that you need to have Windows Media Player on the client...

These are used to determine whether parameters are included in an alarm template group. You can find more information about this here: https://help.dataminer.services/dataminer/#t=DataMinerUserGuide%2Fpart_2%2Fprotocols%2FAlarm_template_groups.htm

Hi Alexander, No PDF or downloadable version of the DataMiner User Guide is available. The DataMiner documentation is constantly being improved and changed, so any such download would almost immediately...

Hi Koen, This info will be added on Dojo very soon, under Resources > Other resources > Tools > DataMiner tools. I'll keep you informed!

You can do so by adding a custom configuration in MaintenanceSettings.xml. You can find detailed information on how to do this in the DataMiner Help: https://help.dataminer.services/dataminer/#t=DataMinerUserGuide%2Fpart_2%2Falarms%2FDisplaying_alarm_statistics_in_the_Surveyor.htm

Thanks for letting us know! This link has now been fixed.

In the draft version for this connector help, this is the information about the connection: I'll check with the developer if this help page can be finalized and published.

As Jeeva mentioned, it stands for "Configuration Item". For questions like this, you'll often find the answer in the glossary section of the user guide: https://docs.dataminer.services/user-guide/Reference/glossary/glossary_a_to_l.html

Hi Ken, In order to open the attachment, you will need to open the PDF using Adobe Reader. There is a link on the main page (shown in your screenshot) that goes to a page where you can download this PDF...

Hi Jens, We're currently working on adding this documentation. You can check the current draft in the DOM branch on GitHub: SkylineCommunications/dataminer-docs at DOM (github.com)

To start an investigation in case you run into a problem with DataMiner, refer to the Troubleshooting section in our user guide: Troubleshooting flowcharts | DataMiner Docs. You can also report the issue...

Hi Nathan, These are available from 10.3.12 onwards on the feature release track, or 10.4.0 on the main release track. Note that you can already access part of this functionality even if you use an earlier...

The recommended policy is "Upgrade main and backup Agent simultaneously". For more information: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Upgrading_a_DMA/Upgrading_a_DataMiner_Agent_in_System_Center.html

Yes, it's possible to schedule an alarm template so it's only active at specific times. You can find more information about this here: https://docs.dataminer.services/user-guide/Basic_Functionality/Protocols_and_templates/Alarm_templates/Configuring_alarm_templates.html#scheduling-an-alarm-template

You can find a detailed overview of the restrictions in the following section of the DataMiner Help: Naming of elements, services, views, etc.

To my knowledge, this relates specifically to the possibility to create a custom search tab in the Alarm Console. You can do so by creating a new tab in the Alarm Console and specifying a search term in...

For the latest system requirements, see DataMiner Compute Requirements - DataMiner Dojo. I'll make sure this gets clarified on the page you mentioned.

To my knowledge, we do not have this procedure for Windows 2019 and 2022. However, note that this is the procedure for the legacy dashboards, which will soon be retired. For the new Dashboards app, you...

Indeed, some changes to configuration files are needed, and these depend on your setup. You can find detailed info about this here: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Changing_the_IP_of_a_DMA.html

It looks like this question has already been answered in the comments, so I will now close it.

Found the solution! Apparently Edge needs to do a reload in order to load Internet Explorer, so if the initial page is already the XBAP, this fails. So to make this work, I had to set the Edge setting...

Hi Sandeep, Once you have downloaded the file, open it in Adobe Acrobat Reader and click the "Open attachments list" button. This should open a side panel on the left with the file SLC_TF_Training2022_REV027.pdf....

Hi Stefan, Based on what you wrote in the comments above, is the answer to this question that the file C:\Program Files\Skyline Communications\DataMiner CloudGateway\appsettings.custom.json must be present...

Hi Gerwin, Indeed, this app uses calls that are only available from DataMiner 10.5.4 onwards. These were added with RN 42181.

It looks like this question has already been answered with the comment above. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it...

As this question has now been inactive for a very long time, and there has been no further reaction from you, I will close it. If you still want more information about this, could you post a new question?

Hi Yohan, After checking with our experts here, I was informed that you have found another approach for this problem in the meantime. Could you provide some more information on how you approached this,...

Hi Pawel, I've checked with our experts, and it appears that this problem is too complex to be able to tackle it here in the Q&A. Could you contact techsupport@skyline.be for this, and make sure to...

Hi Alberto, I've checked with the Data Core team, and it appears that NATS is used for too many things to easily be able to enumerate this here. However, the most important ones are DxM communication,...

Hi Alberto, About your first question: I don't think such a condition is possible for an aggregation rule. The conditions you can define for such a rule consist of a parameter, an operator, and a value...

Hi Felix, I get the impression that this question has already been answered in the comments. If this is indeed the case, could you select this answer to indicate that the question can be closed?

It looks like this question has already been answered in the comments, so I will now close it.

Hi Michael, Is this the setup you had in mind: https://docs.dataminer.services/user-guide/Advanced_Functionality/Databases/Indexing_database/OpenSearch_Database/Configuring_multiple_OpenSearch_clusters.html?...

Hi, At present we only have limited information about this, mainly related to the Cassandra database, but we are planning to look into updating and expanding this information. However, this is still in...

This information is available on the following page on docs: https://docs.dataminer.services/user-guide/Advanced_Functionality/Databases/Configuring_dedicated_clustered_storage/Cassandra-compatible%20database%20service/Deploying_Cassandra/Replication_and_consistency_configuration.html...

While DataMiner currently supports several cloud database services, we highly recommend using DataMiner STaaS, which will be available soon.

As this question has been inactive for a long time, and it doesn't look like an answer is still needed, I have added this pro forma answer so that we can mark it as resolved.

Hi Daniel, As this question has been open for some time, and this looks like an issue that will require an in-depth investigation beyond the scope of the Q&A, could you contact techsupport@skyline.be...

As this question has been inactive for a long time, and it doesn't look like an answer is still needed, I have added this pro forma answer so that we can mark it as resolved.

As this question has been answered in the comments, I have added this pro forma answer so that we can mark it as resolved.

To make it clear that his question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.

The latest version, which should include all the necessary fixes, is available in the catalog here: Catalog (dataminer.services).

I believe this question has been answered in the comments. If not, feel free to contact techsupport@skyline.be for assistance.

As this question has now been inactive for a very long time, and there has been no further reaction from you, I will close it. If you still want more information about this, could you post a new question?

I get the impression that your comment has already answered this question. If this is indeed the case, could you select this answer to indicate that the question can be closed?

It looks like this question has already been answered in the comments. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.

It looks like this question has already been answered in the comments. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.

As this question has now been inactive for a very long time, and there has been no further reaction from you, I will close it. If you still want more information about this, could you post a new question?

As this question has now been inactive for a very long time, and there has been no further reaction from you, I will close it. If you still want more information about this, could you post a new question?

As this question has now been open for a long time and there has been no further reaction from you, I will now close it. If you do wish to investigate this further, feel free to post a new question or...

It looks like this question has already been answered in the comments. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.

It looks like this question has already been answered in the comments. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.

It looks like this question has already been answered in the comments. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.

As this question has now been inactive for a very long time, and there has been no further reaction from you, I will close it. If you still want more information about this, could you post a new question?

As this question has now been inactive for a very long time, and there has been no further reaction from you, I will close it. If you still want more information about this, could you post a new question?

As this question has now been inactive for a very long time, and there has been no further reaction from you, I will close it. If you still want more information about this, could you post a new question?

As this question has now been inactive for a very long time, and there has been no further reaction from you, I will close it. If you still want more information about this, could you post a new question?

As this question has already been answered with the comment above, I have added this pro forma answer so that we can mark it as resolved, to make it clear that no further answers are needed.

Hi Apurva, It looks like this problem is too complex to find a solution for it in this Q&A. Could you contact tech support or use the "Send feedback" option in the DIS menu so we can investigate this...

As this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...

As this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...

As this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...

As this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...

As this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...

As this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...

Hi Alberto, I have been informed that this was due to a bug that should be fixed now. However, the images that were processed incorrectly because of the bug cannot be recovered and must be uploaded again....

As no more answer is needed for this question, I have added this pro forma answer so that we can mark the question as resolved.

Hi Matthijs, Since it looks like this is a software issue, could you report this using our internal UOSA platform (if you haven't already)?

I've just tested duplicating the information template for this protocol on my local test system, and it worked correctly. However, I noticed that by default only those parameters are shown that were modified...

I get the impression that this question has already been answered in the comments. If this is indeed the case, could you select this answer (using the ✓ icon) to indicate that the question can be closed?

Hi Ahmad, Do you mean you want to change the email address associated with your dataminer.services account? If yes, you can find detailed information about this here: https://docs.dataminer.services/user-guide/Cloud_Platform/Catalog/Change_email_cloud_account.html

I'm afraid no documentation is available for this. As the Reporter module is being retired, we're no longer looking into making this available either. Starting from DataMiner 10.4, this feature is even...