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This is a Cube client timeout, which is totally normal given the fact that by default Cube tries to use a communication method called eventing. This method can require some setup to work properly, so...
View QuestionHi Russ, You can find detailed information about this in this article: Internet Explorer Support. This also mentions that we plan to end support for the browser application from DataMiner 10.3 onwards...
View QuestionThe Low-Code Apps module is fully available from DataMiner 10.2.5/10.3.0 onwards, without the soft-launch option. See also: DataMiner Low-Code Apps.
View QuestionThere is a temporary issue with the template, which should hopefully be fixed very soon (with any luck, in about 15 minutes).
View QuestionYou can find extensive information about this here: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Setting_up_HTTPS_on_a_DMA.html
View QuestionThis is indeed possible. You'll need to create a filtered tab showing only major alarms and then enable the audible alert option for that tab. (Note that you need to have Windows Media Player on the client...
View QuestionHi Ashwini, You can find detailed installation information here: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Installing_a_DMA/Installing_DM_using_the_DM_Installer.html...
View QuestionThese are used to determine whether parameters are included in an alarm template group. You can find more information about this here: https://help.dataminer.services/dataminer/#t=DataMinerUserGuide%2Fpart_2%2Fprotocols%2FAlarm_template_groups.htm
View QuestionHi Alexander, No PDF or downloadable version of the DataMiner User Guide is available. The DataMiner documentation is constantly being improved and changed, so any such download would almost immediately...
View QuestionHi Koen, This info will be added on Dojo very soon, under Resources > Other resources > Tools > DataMiner tools. I'll keep you informed!
View QuestionYou can find this here: https://docs.dataminer.services/release-notes/General/General_Main_Release_10.3/General_Main_Release_10.3.0_changes.html#fixes
View QuestionYou can do so by adding a custom configuration in MaintenanceSettings.xml. You can find detailed information on how to do this in the DataMiner Help: https://help.dataminer.services/dataminer/#t=DataMinerUserGuide%2Fpart_2%2Falarms%2FDisplaying_alarm_statistics_in_the_Surveyor.htm
View QuestionIn the draft version for this connector help, this is the information about the connection: I'll check with the developer if this help page can be finalized and published.
View QuestionAs Jeeva mentioned, it stands for "Configuration Item". For questions like this, you'll often find the answer in the glossary section of the user guide: https://docs.dataminer.services/user-guide/Reference/glossary/glossary_a_to_l.html
View QuestionHi Ken, In order to open the attachment, you will need to open the PDF using Adobe Reader. There is a link on the main page (shown in your screenshot) that goes to a page where you can download this PDF...
View QuestionHi Jens, We're currently working on adding this documentation. You can check the current draft in the DOM branch on GitHub: SkylineCommunications/dataminer-docs at DOM (github.com)
View QuestionHi Enrique, Alarm focus is available since DataMiner 10.0.0/10.0.2. This feature assigns an estimated likelihood or “alarm focus score” to each alarm, after analyzing the short-term history and current...
View QuestionTo start an investigation in case you run into a problem with DataMiner, refer to the Troubleshooting section in our user guide: Troubleshooting flowcharts | DataMiner Docs. You can also report the issue...
View QuestionHi Nathan, These are available from 10.3.12 onwards on the feature release track, or 10.4.0 on the main release track. Note that you can already access part of this functionality even if you use an earlier...
View QuestionThe recommended policy is "Upgrade main and backup Agent simultaneously". For more information: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Upgrading_a_DMA/Upgrading_a_DataMiner_Agent_in_System_Center.html
View QuestionYes, it's possible to schedule an alarm template so it's only active at specific times. You can find more information about this here: https://docs.dataminer.services/user-guide/Basic_Functionality/Protocols_and_templates/Alarm_templates/Configuring_alarm_templates.html#scheduling-an-alarm-template
View QuestionYou can find a detailed overview of the restrictions in the following section of the DataMiner Help: Naming of elements, services, views, etc.
View QuestionTo my knowledge, this relates specifically to the possibility to create a custom search tab in the Alarm Console. You can do so by creating a new tab in the Alarm Console and specifying a search term in...
View QuestionHi Vikas, Could you check if the option "Stack components" is selected in the PDF report options? This causes components to be displayed below one another. You can find more detailed information here:...
View QuestionFor the latest system requirements, see DataMiner Compute Requirements - DataMiner Dojo. I'll make sure this gets clarified on the page you mentioned.
View QuestionTo my knowledge, we do not have this procedure for Windows 2019 and 2022. However, note that this is the procedure for the legacy dashboards, which will soon be retired. For the new Dashboards app, you...
View QuestionIt looks like this question has already been answered in the comments, so I will now close it.
View QuestionFound the solution! Apparently Edge needs to do a reload in order to load Internet Explorer, so if the initial page is already the XBAP, this fails. So to make this work, I had to set the Edge setting...
View QuestionAs mentioned in the introduction of the soft-launch article, many of the soft-launch options also require an IIS restart when they are activated. Could you try this and see if it solves the problem?
View QuestionHi Sandeep, Once you have downloaded the file, open it in Adobe Acrobat Reader and click the "Open attachments list" button. This should open a side panel on the left with the file SLC_TF_Training2022_REV027.pdf....
View QuestionHi Russ, It is possible to get a PDF version on demand by mailing to documentation@skyline.be. However, as a PDF can get outdated very quickly, we do not recommend this. To make sure you always have the...
View QuestionHi Yohan, After checking with our experts here, I was informed that you have found another approach for this problem in the meantime. Could you provide some more information on how you approached this,...
View QuestionIndeed, some changes to configuration files are needed, and these depend on your setup. You can find detailed info about this here: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Changing_the_IP_of_a_DMA.html
View QuestionHi Pawel, I've checked with our experts, and it appears that this problem is too complex to be able to tackle it here in the Q&A. Could you contact techsupport@skyline.be for this, and make sure to...
View QuestionHi Felix, I get the impression that this question has already been answered in the comments. If this is indeed the case, could you select this answer to indicate that the question can be closed?
View QuestionIt looks like this question has already been answered in the comments, so I will now close it.
View QuestionHi Michael, Is this the setup you had in mind: https://docs.dataminer.services/user-guide/Advanced_Functionality/Databases/Indexing_database/OpenSearch_Database/Configuring_multiple_OpenSearch_clusters.html?...
View QuestionHave you tried restarting the DMA yet? I've encountered a similar issue recently, and a DMA restart did the trick then.
View QuestionHi Michiel, Has your question been answered by Amer's comment? If yes, could you select this answer to mark the question as complete?
View QuestionHi, At present we only have limited information about this, mainly related to the Cassandra database, but we are planning to look into updating and expanding this information. However, this is still in...
View QuestionThis information is available on the following page on docs: https://docs.dataminer.services/user-guide/Advanced_Functionality/Databases/Configuring_dedicated_clustered_storage/Cassandra-compatible%20database%20service/Deploying_Cassandra/Replication_and_consistency_configuration.html...
View QuestionWhile DataMiner currently supports several cloud database services, we highly recommend using DataMiner STaaS, which will be available soon.
View QuestionAs this question has been inactive for a long time, and it doesn't look like an answer is still needed, I have added this pro forma answer so that we can mark it as resolved.
View QuestionHi Daniel, As this question has been open for some time, and this looks like an issue that will require an in-depth investigation beyond the scope of the Q&A, could you contact techsupport@skyline.be...
View QuestionAs this question has been inactive for a long time, and it doesn't look like an answer is still needed, I have added this pro forma answer so that we can mark it as resolved.
View QuestionAs this question has been answered in the comments, I have added this pro forma answer so that we can mark it as resolved.
View QuestionTo make it clear that his question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.
View QuestionThe latest version, which should include all the necessary fixes, is available in the catalog here: Catalog (dataminer.services).
View QuestionI believe this question has been answered in the comments. If not, feel free to contact techsupport@skyline.be for assistance.
View QuestionYou can find detailed information about this in this article: https://community.dataminer.services/documentation/upgrading-a-dma-dms/
View QuestionAs this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...
View QuestionAs this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...
View QuestionAs this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...
View QuestionAs this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...
View QuestionAs this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...
View QuestionAs this question has been inactive for a long time, and there hasn't been any further reaction from you, I have added this pro forma answer so that we can mark it as resolved. If you do still want more...
View QuestionHi Alberto, I have been informed that this was due to a bug that should be fixed now. However, the images that were processed incorrectly because of the bug cannot be recovered and must be uploaded again....
View QuestionHi Edson, For the indexing database, OpenSearch should be used, which should ideally be installed on a separate Linux server. In a development environment with limited load, you could install OpenSearch...
View QuestionHi Alberto, I've checked with the Data Core team, and it appears that NATS is used for too many things to easily be able to enumerate this here. However, the most important ones are DxM communication,...
View QuestionAs no more answer is needed for this question, I have added this pro forma answer so that we can mark the question as resolved.
View QuestionHi Matthijs, Since it looks like this is a software issue, could you report this using our internal UOSA platform (if you haven't already)?
View QuestionI've just tested duplicating the information template for this protocol on my local test system, and it worked correctly. However, I noticed that by default only those parameters are shown that were modified...
View QuestionI get the impression that this question has already been answered in the comments. If this is indeed the case, could you select this answer (using the ✓ icon) to indicate that the question can be closed?
View QuestionHi Ahmad, Do you mean you want to change the email address associated with your dataminer.services account? If yes, you can find detailed information about this here: https://docs.dataminer.services/user-guide/Cloud_Platform/Catalog/Change_email_cloud_account.html
View QuestionHi Alberto, About your first question: I don't think such a condition is possible for an aggregation rule. The conditions you can define for such a rule consist of a parameter, an operator, and a value...
View QuestionI'm afraid no documentation is available for this. As the Reporter module is being retired, we're no longer looking into making this available either. Starting from DataMiner 10.4, this feature is even...
View QuestionAs mentioned in the comment above, this is being investigated. The status of the investigation can be seen in the task mentioned above.
View QuestionIt doesn't look like there are any settings to change this, so the feature suggestion was indeed the way to go here.
View QuestionIt looks like this is a software issue for which no task exists yet. Could you report the issue using our UOSA web app?
View QuestionAs this question has now been open for a long time and there has been no further reaction from you, I will now close it. If you do wish to investigate this further, could you post a new question?
View QuestionAs this question has now been open for a long time and there has been no further reaction from you, I will now close it. If you still want more information about this, could you post a new question?
View QuestionAs this question has now been open for a long time and there has been no further reaction from you, we will now close it. If you do wish to investigate this further, feel free to post a new question or...
View QuestionHi, It looks like this question is too complex to be able to quickly tackle it on this forum. It should be possible to link multiple inputs to a single output, but without taking a closer look at your...
View QuestionBased on Flávio's comment, it looks like this question has already been answered. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark...
View QuestionHi Daniel, Have you been able to solve this based on the comments above? If yes, could you select this answer to indicate that this question can be closed?
View QuestionIt looks like this question has already been answered in the comments. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.
View QuestionHi Kristian, Based on the comments, I get the impression that this issue may already be solved. Have you indeed managed to find the solution? If yes, could you select this answer to indicate that this...
View QuestionI get the impression that this question has already been answered in the comments. If this is indeed the case, could you select this answer to indicate that the question can be closed?
View QuestionHi Ian, Has Meekaeel's comment been helpful for you? Or have you been able to find a different approach in the meantime?
View QuestionThe information in the Weight, Change, and Polling columns in the element migration UI is inaccurate and can be ignored. In fact, in later DataMiner versions, these columns are no longer available. See...
View QuestionHi Jaroslaw, It looks like this question has already been answered with Robin's comment. If you do still need help with this, could you reach out to your Skyline contact as he suggests? In the meantime,...
View QuestionAs this question has now been open for a long time without any activity, we will now close it. If you do still want more information, could you add a new question?
View QuestionAs this question has now been open for a long time without any activity, we will now close it. If you do still want more information, could you add a new question, possibly focusing on more specific items?
View QuestionAs this question has now been open for a long time and there has been no further reaction from you, we will now close it. If you do wish to investigate this further, feel free to post a new question or...
View QuestionI see that this question has been inactive for some time. Do you still need assistance with this? If not, could you select this answer so this question is closed?
View QuestionI see that this question has been inactive for some time. Do you still need assistance with this? If not, could you select this answer so this question is closed? If you do still need help with this, could...
View QuestionHi Paul, Based on your comment, it looks like this question no longer needs an answer. If this is indeed the case, could you select this answer to indicate that this question is now closed?
View QuestionIt looks like this question has already been answered in the comments. To make it clear that this question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.
View QuestionIf you are not using a Cassandra Cluster setup, you can follow this procedure for this: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Changing_the_IP_of_a_DMA.html#failover-dma-in-a-dms
View QuestionThis is most likely because IS-04 workflows are no longer supported as of Process Automation 1.3. You will need to use an earlier version of Process Automation for this. The documentation has been updated...
View QuestionIt looks like this question has already been answered in the comments. This is a pro forma answer to make it possible to mark the question as resolved.
View QuestionA ticket was raised and closed for this question: https://collaboration.dataminer.services/task/227215. After an upgrade to 10.3.12, all information events were displayed again.
View QuestionIt looks like this question has already been answered in the comments. This is a pro forma answer to make it possible to mark the question as resolved.
View QuestionI see that this question has been inactive for some time. Have you found a solution for this yet? If yes, could you provide some information about this for reference for other users? If no, could you answer...
View QuestionAs this question has been open for some time, and this looks like an issue that will require an in-depth investigation beyond the scope of the Q&A, could you contact techsupport@skyline.be for assistance...
View QuestionHi Arturo, Do you still need an answer to this question? If yes, could you provide some more information about the database architecture as requested by Miguel in the comment above? If no, could you select...
View Question