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First name | Marieke |
Last name | Goethals |
Description | Principal Technical Writer |
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This is a Cube client timeout, which is totally normal given the fact that by default Cube tries to use a communication method called eventing. This method can require some setup to work properly, so...
View QuestionHi Russ, You can find detailed information about this in this article: Internet Explorer Support. This also mentions that we plan to end support for the browser application from DataMiner 10.3 onwards...
View QuestionThe Low-Code Apps module is fully available from DataMiner 10.2.5/10.3.0 onwards, without the soft-launch option. See also: DataMiner Low-Code Apps.
View QuestionThere is a temporary issue with the template, which should hopefully be fixed very soon (with any luck, in about 15 minutes).
View QuestionYou can find extensive information about this here: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Setting_up_HTTPS_on_a_DMA.html
View QuestionHi Ashwini, You can find detailed installation information here: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Installing_a_DMA/Installing_DM_using_the_DM_Installer.html...
View QuestionThese are used to determine whether parameters are included in an alarm template group. You can find more information about this here: https://help.dataminer.services/dataminer/#t=DataMinerUserGuide%2Fpart_2%2Fprotocols%2FAlarm_template_groups.htm
View QuestionHi Alexander, No PDF or downloadable version of the DataMiner User Guide is available. The DataMiner documentation is constantly being improved and changed, so any such download would almost immediately...
View QuestionHi Koen, This info will be added on Dojo very soon, under Resources > Other resources > Tools > DataMiner tools. I'll keep you informed!
View QuestionYou can find this here: https://docs.dataminer.services/release-notes/General/General_Main_Release_10.3/General_Main_Release_10.3.0_changes.html#fixes
View QuestionYou can do so by adding a custom configuration in MaintenanceSettings.xml. You can find detailed information on how to do this in the DataMiner Help: https://help.dataminer.services/dataminer/#t=DataMinerUserGuide%2Fpart_2%2Falarms%2FDisplaying_alarm_statistics_in_the_Surveyor.htm
View QuestionIn the draft version for this connector help, this is the information about the connection: I'll check with the developer if this help page can be finalized and published.
View QuestionAs Jeeva mentioned, it stands for "Configuration Item". For questions like this, you'll often find the answer in the glossary section of the user guide: https://docs.dataminer.services/user-guide/Reference/glossary/glossary_a_to_l.html
View QuestionHi Ken, In order to open the attachment, you will need to open the PDF using Adobe Reader. There is a link on the main page (shown in your screenshot) that goes to a page where you can download this PDF...
View QuestionHi Jens, We're currently working on adding this documentation. You can check the current draft in the DOM branch on GitHub: SkylineCommunications/dataminer-docs at DOM (github.com)
View QuestionHi Enrique, Alarm focus is available since DataMiner 10.0.0/10.0.2. This feature assigns an estimated likelihood or “alarm focus score” to each alarm, after analyzing the short-term history and current...
View QuestionThe recommended policy is "Upgrade main and backup Agent simultaneously". For more information: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Upgrading_a_DMA/Upgrading_a_DataMiner_Agent_in_System_Center.html
View QuestionYes, it's possible to schedule an alarm template so it's only active at specific times. You can find more information about this here: https://docs.dataminer.services/user-guide/Basic_Functionality/Protocols_and_templates/Alarm_templates/Configuring_alarm_templates.html#scheduling-an-alarm-template
View QuestionYou can find a detailed overview of the restrictions in the following section of the DataMiner Help: Naming of elements, services, views, etc.
View QuestionTo my knowledge, this relates specifically to the possibility to create a custom search tab in the Alarm Console. You can do so by creating a new tab in the Alarm Console and specifying a search term in...
View QuestionFor the latest system requirements, see DataMiner Compute Requirements - DataMiner Dojo. I'll make sure this gets clarified on the page you mentioned.
View QuestionTo my knowledge, we do not have this procedure for Windows 2019 and 2022. However, note that this is the procedure for the legacy dashboards, which will soon be retired. For the new Dashboards app, you...
View QuestionAs mentioned in the introduction of the soft-launch article, many of the soft-launch options also require an IIS restart when they are activated. Could you try this and see if it solves the problem?
View QuestionHi Sandeep, Once you have downloaded the file, open it in Adobe Acrobat Reader and click the "Open attachments list" button. This should open a side panel on the left with the file SLC_TF_Training2022_REV027.pdf....
View QuestionHi Russ, It is possible to get a PDF version on demand by mailing to documentation@skyline.be. However, as a PDF can get outdated very quickly, we do not recommend this. To make sure you always have the...
View QuestionHi Michiel, Has your question been answered by Amer's comment? If yes, could you select this answer to mark the question as complete?
View QuestionThis information is available on the following page on docs: https://docs.dataminer.services/user-guide/Advanced_Functionality/Databases/Configuring_dedicated_clustered_storage/Cassandra-compatible%20database%20service/Deploying_Cassandra/Replication_and_consistency_configuration.html...
View QuestionWhile DataMiner currently supports several cloud database services, we highly recommend using DataMiner STaaS, which will be available soon.
View QuestionAs this question has been inactive for a long time, and it doesn't look like an answer is still needed, I have added this pro forma answer so that we can mark it as resolved.
View QuestionHi Daniel, As this question has been open for some time, and this looks like an issue that will require an in-depth investigation beyond the scope of the Q&A, could you contact techsupport@skyline.be...
View QuestionAs this question has been inactive for a long time, and it doesn't look like an answer is still needed, I have added this pro forma answer so that we can mark it as resolved.
View QuestionAs this question has been answered in the comments, I have added this pro forma answer so that we can mark it as resolved.
View QuestionTo make it clear that his question no longer requires an answer, I have added this pro forma answer so that we can mark it as resolved.
View QuestionThe latest version, which should include all the necessary fixes, is available in the catalog here: Catalog (dataminer.services).
View QuestionI believe this question has been answered in the comments. If not, feel free to contact techsupport@skyline.be for assistance.
View QuestionFound the solution! Apparently Edge needs to do a reload in order to load Internet Explorer, so if the initial page is already the XBAP, this fails. So to make this work, I had to set the Edge setting...
View QuestionYou can find detailed information about this in this article: https://community.dataminer.services/documentation/upgrading-a-dma-dms/
View QuestionHi Tim, Do you still need an answer for this question, or has it been answered by Rene's comment above? If the question no longer needs to be looked into, could you select this answer in order to close...
View QuestionHi Thomaz, Do you still need any more information for this question? If not, could you select this answer (using the ✓ icon) to indicate that the question can be closed?
View QuestionHi, At present we only have limited information about this, mainly related to the Cassandra database, but we are planning to look into updating and expanding this information. However, this is still in...
View QuestionI see that this question has been inactive for some time. Have you found a solution for this yet? If not, you can also contact techsupport@skyline.be for assistance.
View QuestionHi Philip, I see that this question has been inactive for some time. Do you still need assistance with this? If not, could you select this answer so this question is closed?
View QuestionThis option is available from DataMiner 10.0.12 onwards. For more information, see https://docs.dataminer.services/user-guide/Getting_started/The_DataMiner_User_Interface/DataMiner_Cube/Cube_UI_components_X/DataMiner_Cube_header_bar.html.
View QuestionAs this question has been inactive for a long time, we will now close it. If you want further assistance, feel free to post a new question or contact techsupport@skyline.be.
View QuestionHi, I see that this question has been inactive for some time. Have you found a solution for this yet? If not, feel free to contact techsupport@skyline.be for assistance.
View QuestionSoon it will possible to migrate to DataMiner StaaS in our dataminer.services cloud. This will be the preferred option, as you will not have to worry about managing the databases yourself with this setup....
View QuestionHi Nils, So you still need more information for this question? Based on the comments, I get the impression that this may already be resolved.
View QuestionHi, I see that this question has been inactive for some time. Have you found a solution for this yet? If not, feel free to contact techsupport@skyline.be for assistance.
View QuestionHi Tyler, I see that this question has been inactive for some time. Have you found a solution for this yet? If not, feel free to contact techsupport@skyline.be for assistance.
View QuestionHi Aston, Have you been able to solve the issue with Arunkrishna's answer? If so, could you select the answer (using the ✓ icon)? If not, you can also contact techsupport@skyline.be for assistance.
View QuestionHi Logan, Have you been able to solve the issue with these answers? If so, could you select the best answer (using the ✓ icon)? If not, you can also contact techsupport@skyline.be for assistance.
View QuestionHi Mieke, I had the same problem yesterday, and a DMA reboot fixed it. After the reboot, I could connect to the cloud again in System Center.
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