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Bert Vandenberghe

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First name Bert
Last name Vandenberghe

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Hi Greg, You are probably using data-miner.io: Scrape data from any website with 1 Click | Data Miner This community website is about the Skyline DataMiner platform, you can find more information here:...

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25 Votes Selected

Hi Bruno, First of all, if you want to host it on-prem, it won't be free as well. You can find lots of resources on the internet giving you the pros and cons of Azure vs on-prem. So, I'm not going to...

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18 Votes Selected

Correct. We are indeed working on a tool to help out on planning the specs of a DataMiner System. How many nodes do I need? Which specs should they have? Which hardware do I need if I host the VMs myself?...

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13 Votes Selected

Hi Luis, Two things can happen. First of all, the antivirus can consume more system resources by scanning log files and database files which all change a lot on a DataMiner node. Secondly, and this is...

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13 Votes Selected

Hi Robert, It's not supported/possible to have two DMAs in a cluster with the same DMA ID. So, that's a no-go. The best solution still seems a backup/restore, since you simply want a migration to a new...

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10 Votes Selected

Hi Greisen, Visual Overview is using Microsoft Visio files, and those are typically used to make graphical UIs for schematical overviews such as top level or site overviews, detailed service views, floor...

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10 Votes Selected

Hi Landan, You can indeed use SAML to integrate with an identity provider like Azure AD. I would even recommend it, because then you can leverage e.g. MFA and conditional access to improve security....

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10 Votes Selected

In this case, both are indeed fine. You can always use the full upgrade, as this contains everything. But here in your case, you are already on v10.0.0 and you only want to upgrade to a later CU. If that's...

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10 Votes Selected

Hi Rene, Those recommendations are quite conservative, and there are no hard limits. They are not enforced and you can go above them, but the system might become slower on certain actions. Our dcpdma.skyline.be...

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10 Votes Selected

Hi Christian, 'Toa' (time of arrival) is the 'Time' column you see in the alarm console (part of the default columns). This is basically when the alarm effectively happened or was detected. 'creationTime'...

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10 Votes Selected

Hi Michiel, Today the STaaS traffic is always going direct from each DMA to STaaS. This is also visualized in the below schematical overview. This is the recommended way because then each DMA is independent...

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9 Votes Selected

Hi Elvio, Good question and nice use case! I believe the only option today is to add a new parameter (or column to the table) with e.g. a moving average based on the data you have (like the blue line...

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9 Votes Selected

Hi Kawssar, I did a quick test with the 'SERVICE STATISTICS' and it seems to accept the keyword 'TotalElements', although that is not mentioned in the help... In my example it works to display the number...

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Interesting question! DataMiner indeed runs a mix of 32 and 64 bit processes. In short, the processes potentially requiring lots of memory on bigger systems (more than 4GB) are running 64 bit, the other...

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8 Votes Selected

Yes, I would most definitely recommend it. If an upgrade becomes available, it's always best to install it. Any upgrade is well tested, and it will bring you new features and fixes. So, I see no reason...

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8 Votes Selected

It's not an automation script, but we do also have a driver which checks HTTPS and a long list of other security related items of a given server, as well as firewall ports and if the database connection...

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8 Votes Selected

Hi Bethany, There are 2 places where you might still find this deleted Visio file: On the client machine where you did the last online edit of that Visio file, you should find a copy in the following...

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8 Votes Selected

Hi Jeff, Next to using correlation, you can also simply activate monitoring of the general parameter '[Element alarm state]', and generate a critical alarm if that parameter indicates 'Timeout'. See...

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8 Votes Selected

I was not aware of this extension. I just installed it and it works fine with DataMiner 10 as well! It is basically loading IE inside Chrome, and then IE is navigating to the URL of your DMA and IE is...

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8 Votes Selected

Yes, you can change this with the DMSRevision tag in the MaintenanceSettings.xml. Default is indeed at midnight, but you can specify another time. See DataMiner Help

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8 Votes Selected

Hi Fares, It's not possible to download the items from the catalog. It is specifically designed for deploying the items over the cloud connection, so a cloud connection is a requirement... If you don't...

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7 Votes Selected

Hi Nathan, I'm happy to read that you like our videos and tutorials! About the first question, you are correct. If you want to make sure all clients immediately connect using polling, and they don't...

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Good question! We indeed may need to clarify this in our documentation... Defender is indeed an Antivirus, but this one is actually the least intrusive one and it also runs on all our internal servers,...

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Hi Ruben, Here are my answers to your questions: Should we list the URLs of all DMAs under Reply URL? Yes, all possible URLs must be specified in the Reply URLs or Redirect URIs. If there are multiple...

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7 Votes Selected

To add another method: via the right click menu of a view in the surveyor, you can choose export under the actions menu. Then you can choose to export to csv and one of the columns is the read-only flag....

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7 Votes

Hi Alberto, On a DMA you only need 'SNMP Service'. You don't need the 'SNMP WMI Provider' underneath the 'SNMP Service', and 'SNMP Tools' is also not needed. On a client you want to monitor/poll, you...

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7 Votes Selected

Hi Anuj, This is an arbitrary name, you can choose the name yourself. But it should be referring to the tool or app you create and consumes this API, because this is being used in the audit trailing....

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7 Votes Selected

No failover is not available on a DMP, you need a regular DMA for this to work. A DMP is lightweight DataMiner probe to collect data and forward this to a central DMS, therefore features like failover...

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7 Votes Selected

No problem, you can safely disable this service on a DataMiner Agent. PS: I believe the problem only exists on domain controllers. PPS: Nice catch! You are very much up to date on security, which is...

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Hi Bruno, You need to configure the from email address in DataMiner. Here is a snippet from the help: To specify the default “From” address to be used in outgoing email messages, do the following:...

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7 Votes Selected

Hi Alex, Thanks for your feedback. The final version of the Live Sharing Service will effectively only use port 443, that was indeed one of the requirements for this service, so that we can prevent situations...

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7 Votes Selected

You can ignore this. And I would recommend to upgrade the OS. Windows Server 2012 is no longer supported by Microsoft, and therefore also DataMiner no longer supports this. The LongPathsEnabled option...

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6 Votes Selected

Hi Michiel, This is most definitely supported, and I would even say highly recommended because it will simplify this setup so much. STaaS can basically be seen as a drop-in replacement for Cassandra...

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6 Votes Selected

Hi Rahat, I assume you want to assign multiple alarm templates to one element? If that is correct, then you need Alarm template groups | DataMiner Docs. You can only assign one alarm template to an element,...

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6 Votes Selected

Hi Tiago, We no longer support offline help. That's a choice we made, and I believe most people will have internet access these days. This way we are able to provide a better and more up to date help...

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6 Votes Selected

Hi, Yes, traps will distribute automatically within a DMS to the correct node, so it doesn't matter to which node you send the trap and where the element resides. It is possible to disable this, but it's...

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6 Votes Selected

Hi Jeff, When editing a Visio file via Cube or when uploading and replacing a Visio file via Cube, all clients will immediately update the drawing to the new one. So, this should already be the case without...

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6 Votes Selected

I can confirm this indeed concerns false positives and we do scan each package we make available. It looks like more people are affected by this MSILHeracles false positive, hopefully those engines will...

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6 Votes Selected

Yes, there is, see: Changing the IP of a DMA | DataMiner Docs

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6 Votes Selected

Hi, Visio 2013 and higher should be good. Visio 2010 does not yet support VSDX files out-of-the-box and therefore not the best option anymore. The newest versions of Visio include mainly smaller UI changes,...

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6 Votes Selected

Hi Steve, The pipe symbol is being used as separator, and probably because of this only the first part of your Regex is taken into account, everything behind the pipe symbol is cut off, I guess. I would...

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6 Votes Selected

Hi Alberto, We support Visio 2013 and higher. (Actually, older versions are also still supported but then you might not yet have VSDX files available, and then you have to fall back to VDX files) Newer...

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6 Votes Selected

Hi Jordy, Those alarms or notices have been removed since v10.3.9 (or v10.4 for main release). See the following RN for more details, including which modules can generate this: DataMiner Cube Feature...

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Hi Nils, You spotted this very well! The information in those columns were actually inaccurate and therefore not reliable. That's why we choose to remove those columns for the time being. The fact that...

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5 Votes Selected

Hi Kristopher, There is not really a limit, but the load on that DMA will get higher, and that might define a limit in the end. Each replicated element is the same like a user connecting to the DMA and...

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5 Votes Selected

There are currently no such plans. You can although just easily add a link to the GitHub repo... PS: The resulting artifact in the catalog will be linked to the GitHub repo, and I believe that is the...

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5 Votes Selected

Hi Paul, This is by design. The DMA ID/Element ID combo is actually using the DMA ID of the DMA you created the element on. If you later on move the element to another DMA this DMA ID/Element ID will...

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5 Votes Selected

Hi, Are you talking about executing queries in the 'query executor' window of the System Center tools section? There is indeed a safety mechanism which will add LIMIT 1000 to the query, if no limit was...

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5 Votes Selected

Hi Trong, Be default the value of the alarm is not evaluated to replace such placeholders (for performance reasons). You need to specifically enable this option 'Evaluate Alarm', as also mentioned...

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5 Votes Selected

Hi Piotr, We currently don't have a proxy poller, but I believe you can just do this with 2 DMAs. If you connect each DMA to the local acquisition network A and B, and with a second NIC to a corporate...

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5 Votes Selected

Hi Zean, The communication between DMPs (probes) and a DMS (a central, main cluster) is independent of a cloud connection to dataminer.services. So, it is perfectly possible to only connect your DMS to...

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5 Votes Selected

Hi Jeff, DataMiner will never write to the license file dataminer.lic. The software will only read out the file. This means that the MD5 checksum and last modified timestamp will remain the same. So,...

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5 Votes Selected

Hi Steve, I guess this should work, it all sounds logical. If you make sure the DMA ID and Element ID is back to what it was before, it should link back to that history in the old database... Just a small...

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5 Votes Selected

Hi Thijs, This is how I believe it works: When using the monitoring app in a web browser, any browser of your choice, then the Visual Overviews are being rendered on the server and transferred to your...

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Hi Jack, I don't believe this setting will have any impact on the DataMiner software. MTU is a setting in layer 3, and our software is located in the higher layers. SLNet and SLDataGateway might indeed...

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5 Votes Selected

Hi Miguel, Today, connectors are not available for external users... Only the repositories on our GitHub organization are available: Skyline Communications (github.com) Bert

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5 Votes Selected

Hi, The following list of IPs are currently being used: 52.149.106.174 20.50.2.35 20.50.217.191 20.103.147.5 Note that these are not yet documented in the DataMiner help, but soon will be....

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5 Votes Selected

Hi Brecht, It is never possible to create a domain user via DataMiner. DataMiner only reads information from the domain and you can only reference to an existing user on a domain. Creating a user in...

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5 Votes

The certificate on the DMA is a self-signed certificate using the IP address. The certificate currently still contains the old IP address. When now adding the new IP address to Cube, Cube complains that...

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5 Votes Selected

Hi Neil, The 16 cores can be on one or multiple CPUs, this doesn't really matter for DataMiner. Note also that we talk about logical cores (I'll see if we can make this clearer in our documentation)....

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Hi Oliver, Each alarm will be handled independently by each correlation rule in the system. In other words, it is indeed possible that one alarm matches the filter of two or more correlation rules and...

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5 Votes Selected

Hi Bernard, I will probably depend on which type of color blindness we are talking about. In general green, orange and red are the most tricky colors. Here below you can find a color palette optimized...

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5 Votes Selected

Hi Danielle, That is not really possible... There is one workaround although, but not that great because not fully supported. It involves having 2 DMAs, one configured using SAML with Okta, the other...

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4 Votes Selected

It should normally remember your last selection. And that would give a good user experience. But indeed, there seems to be something wrong where it does not always remember this correctly or it forgets...

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4 Votes

I don't have experience with this upgrade, but I'm not expecting any issues as we support Windows Server 2019. It doesn't really matter if that's upgraded from a 2012 or a new installation... Bert

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4 Votes Selected

Hi Mark, I think you are not yet using gRPC instead of .NET Remoting. In order to use remote access through dataminer.services, you must use gRPC. This requirement can be found in the following docs...

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4 Votes Selected

Hi Daniela, That's indeed expected behavior. DataMiner is and should always send emails with the FROM address configured by the administrator. It's not the objective to allow people to start send emails...

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4 Votes Selected

Hi Alberto, Isn't possible to use normalization? Then you basically defined the allowed deviation from the normal, expected value (=speed) in your alarm template. Either you specify this deviation in...

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4 Votes Selected

Hi Michael, Can you check the below? Assertion consumer service <URL> was not found. Application: Web apps Cause: The Assertion Consumer Service URL is spelled incorrectly or cannot be found...

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4 Votes

Hi Nils, Not 100% sure, but I'm suspecting those clients doing difficult, to be fixed on .NET Remoting. Maybe you can check if those clients who had problems are effectively configured on "Auto" in the...

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4 Votes

Hi Jens, That won't be possible with DaaS since you won't have access to the nodes doing the job. DaaS is a managed service, meaning you only have access to the DataMiner software, not to the compute...

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4 Votes Selected

Hi Ramya, I assume you are talking about the 'Amazon AWS S3 File Upload' driver? Which was also discussed in this question: Amazon AWS S3 File Upload-Parameter - DataMiner Dojo? This driver uploads files...

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4 Votes Selected

Hi Thomas, That should be SLScheduler: Bert

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4 Votes Selected

Hi, I believe this might already help you a bit: This help page 'Running an Automation script from a Correlation rule | DataMiner Docs' mentions an interesting note at the bottom about passing on information...

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4 Votes Selected

Most definitely! That is the way to connect to Cube when your DMS is hosted by Skyline in Azure. When you choose DataMiner As A Service, then your DMS is hosted in Azure and it will be connected to dataminer.services....

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4 Votes Selected

Hi, We have tested and validated Azure Virtual Desktop, and that worked fine. We were not able to find any issue or delay. The performance depends on the available resources of course... Bert

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4 Votes Selected

Hi Daniel, Looking at the documentation, I have the impression you can only use min or max (and not sum) with the alarm action. Also the example in the documentation uses max: Max|6/97148:176|6/97149:176|6/97150:176|ALARM...

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.NET Remoting is not really firewall friendly, so I believe it might be difficult what you are trying to achieve here. .NET Remoting is also deprecated, and therefore we have a replacement, namely gRPC....

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Hi, The DataMiner processes connecting to the cloud are running as System account by default, so you should configure the proxy settings of this user. I haven't done that myself yet, so not sure if this...

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4 Votes Selected

Hi Fabrizio, The type of CPU doesn't really matter for DataMiner. Most important is how much CPU power we have available, e.g. by looking at the PassMark benchmark. A Xeon Silver can do the job if you...

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4 Votes Selected

Hi Alberto, I haven't used Visio 2021 yet, but it seems there are no big changes so everything should still work fine with DataMiner. You can find more details about what is new over here: What's new...

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4 Votes Selected

Hi Kawssar, Yes, if a protocol or connector is available for a customer, it will be available on all DataMiner Systems of that customer. And it doesn't matter if the connector is downloaded on one of...

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4 Votes

Yes, DataMiner supports the SMSEagle gateway. Therefore you need the mobile gateway option and more info to configure this, can be found in the help. This is the result in the UI:

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Hi Mahito, Good question! Drivers are now available in the Catalog (dataminer.services). When your DMS will be connected to the cloud, we will soon add the possibility to deploy drivers from the catalog...

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4 Votes Selected

The answer can indeed be found in this question: Timeout: Switching to polling. Possibly due to some firewall setting – DataMiner Dojo

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4 Votes Selected

Hi Jonathan, Automation is not required for creating a redundancy group, but obviously you won't be able to trigger automation scripts during e.g. a switchover. This is typically needed when we use 'software...

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4 Votes

Hi Ruben, The 'virtual' FQDN would need to be a DNS record converting dma01.dataminer.company.com to the Virtual IP address of that failover pair. And then you make sure both servers also have a binding...

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Hi Chirangee, If it's only temporary and/or for testing purposes, then the DataMiner ID is not that important, and you can choose the ID yourself. One important thing is that within a DMS, each DMA must...

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3 Votes Selected

Hi Wout, Architecture: Both approaches are perfectly valid, but my personal preference goes to a central approach. This allows you to more efficiently manage your compute on a central location. This...

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Hi Mohammed, If you open a command prompt on the DMA and execute 'ipconfig /all', you will find the following under the Windows IP configuration: host name, e.g. dma01 primary DNS suffix, e.g. example.com...

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3 Votes

Hi Milos, If you restore a backup on the same machine, in other words you overwrite the same config with just a version from a few days earlier, you should indeed be fine without a full clean of the DMA....

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3 Votes Selected

Hi Mark, I guess it's maybe best to configure the authentication of your DMS to SAML and make sure that everybody connecting to your DMS, internally or externally via dataminer.services is using e.g....

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3 Votes Selected

Hi Alberto, I just tested this on one of our DMAs, and this works fine. The DMA is configured to use SAML against our Azure AD with a URL like mydma.mydomain.org. I did an RDP to the DMA and I'm able...

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3 Votes Selected

Sure. Not sure why you assume there would be any restriction? A DMS belongs to an organization in dataminer.services, and you can add any user in that organization. There is no link with an email domain....

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Hi Shreeya, You can consider this the same for our requirements. A vCPU is a virtual CPU used by a VM, it runs on a core of a physical CPU of a physical machine. There might be some hyperthreading happening,...

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Hi Luiz, The integration of WhatsApp is currently not on the roadmap of dataminer.services yet. If this is a general feature request, then you can indeed use the feature suggestions like Rene mentioned...

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Hi Cristel, The upgrade from 10.1 to 10.2 is a major upgrade, and for a major upgrade you indeed need a new license file. But the good news is that the upgrade package of 10.2 will contain the new license...

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3 Votes Selected

Hi Piotr, I'm not aware of any free alternative for Microsoft Visio. Nowadays you do have the online 'Visio in Microsoft 365' which is included in commercial Microsoft 365 plans, but this web app only...

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Hi Boris, Good question! Deleting an organization is not (yet) available in the web interface. That's still on the backlog. For now, you need to send an email to daas@dataminer.services with the detail...

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Hi Muhamad, I assume you want to know how to send a text message to a username instead of phone number? First of all, this user must have a telephone number defined in the user details, and you need...

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