Hi Kemaine, it would be required to have your DataMiner system cloud connected to be able to use this feature. You can find all requirements here. Please get in contact with the project deploy team or...

DIS is available as a right-to-use license for named individuals. The associated license (DMS-DIS-DEV) is charged per developer per year, and is a named individual license (linked to the DCP login account...

Hi Dean, As long as no changes to the server occurs when the DMA is running on the demo license, only the expiration date of the demo license would something to keep in mind (to make sure that the DMA...

Hi Piotr, Allow me to refer to following documentation, where the supported data storage architectures are explained nicely: https://docs.dataminer.services/user-guide/Advanced_Functionality/Databases/Supported_System_Data_Storage_Architectures.html....

We indeed have 2 different DataMiner license files: DataMiner.lic file This file is a permanent license file, which means not time-limited, and intended for production or staging agents. Response.lic...

Skyline can only provide limited support for second-party or third-party driver development, like sharing some basic information by answering small questions for example. if additional support would be...

Hi Chirangee, 1. The DataMiner Community Edition license is the perfect way to get started with DataMiner. This license is valid for a year and is free if managed on your own infrastructure. 2. You can...

Hi Philip, most likely you are experiencing the same issue as described in the following question. Could you please check the proposed workarounds and let us know if this worked for you as well?

Hi Stijn, the update center is mainly intended to check for connector version updates, and deploying a solution package is not supported. Also, the update center still requires a legacy DCP account. As...

Hi Manuel, The System Center is indeed the place to be (see also our documentation regarding the Mobile Gateway configuration in Cube). As it is not visible in your system, then most likely this license...

This error is caused when the organization to which your DCP account is linked to, doesn't match with the organization to which the DMA is part of. Most often this is an administrative issue and can be...

Hi Marco, We consider a driver/connector as external when a user has developed a driver from scratch or modified an existing Skyline connector. When you have developed a driver yourself, you can get...

Hi Greisen, According to our docs, only SMSEagle and Turnpike are the approved modems for mobile gateway. I cannot find any reference to TP Link in our knowledge base.

Hi Edib, You can get in touch with the DataMiner Licensing Group (dataminer.licensing@skyline.be). The team will guide you through the licensing process (providing DMA ID, activating the license, etc).

Hi Thomas, this connector doesn't have any driver version available currently. We are aware that connector records without any versions exists in our Catalog, and we are checking internally how to avoid...

Hi Praveen, your free DataMiner system is indeed limited to an element capacity of 20. The element capacity can be increased by upgrading your system via the usage-based commercial model (subscription...

Hi Ryan, In Perpetual-Use Licensing, we have Enterprise licenses (SLC-DMA-EXXX) and Professional licenses (SLC-DMA-PXXX). Typically, Enterprise licenses have an element capacity of 250 - 1000, whereas...

Hi Hideaki, Only GNSS got implemented in this initial version, as only GNSS was used in the project for which this connector got developed. PTP/SDI/IP were not installed, so implementing these would therefore...

Hi Luis, it is correct that a demo license has a lot more verification points as compared to a production/permanent license. Once a verification point fails, the license will be broken. As mentioned in...

Hi Chirangee, Would it be possible please to check if you already requested to get your organization verified on dataminer.services? The process can be found here: Getting your organization verified....

Hi Ashok, Please be informed that the Licensing Group is available from Monday - Friday, mainly during CET business hours. However, we also have urgent license requests covered across all time zones....

Hi Kawssar, We indeed don't have this connector available in the Catalog, and also in our knowledge base I couldn't find anything that shows an ongoing development for example. This connector will have...

Hi Luiz, we have an Incident Manager low-code app available, which you can explore on Ziine. This app replaces the legacy Ticketing since this is end of development. I would propose to walk through this...

Hi Khalid, to efficiently assist you with the issue you are experiencing, would it be possible please to send the latest generated Request.lic file, together with the SLDataMiner.txt log file to our Licensing...

Hi Kawssar, As described in the documentation, changing the agent name in Cube requires a server reboot since the name of the server is updated as well. You also have the possibility to configure an alias...

Hi Chirangee, The Licensing team has shared your DMA ID in the meantime, and you can continue now with the installation. At the end of the installation, please provide the request.lic file to our Licensing...

Hi Yuki, Connector version 1.0.0.6 unfortunately does not support Zabbix V6 since this version is dating from February 2019. The latest available version however - 1.1.0.3, most likely does not support...

Hi Bruno, unfortunately, I could not find any match in our knowledge base based on "DreamCatcher" or on "DC". I therefore believe we don't have a connector available yet to monitor the Evertz DreamCatcher.

Hi Jaroslaw, from our knowledge base I could notice that the DEV Switch SNMP connector was deployed earlier for 1953 switches. The latest driver versions are also more recent. Perhaps it would be interesting...