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Jordy Bekaert

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First name Jordy
Last name Bekaert

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Hi Kemaine, it would be required to have your DataMiner system cloud connected to be able to use this feature. You can find all requirements here. Please get in contact with the project deploy team or...

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13 Votes Selected

DIS is available as a right-to-use license for named individuals. The associated license (DMS-DIS-DEV) is charged per developer per year, and is a named individual license (linked to the DCP login account...

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10 Votes Selected

Hi Dean, As long as no changes to the server occurs when the DMA is running on the demo license, only the expiration date of the demo license would something to keep in mind (to make sure that the DMA...

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7 Votes Selected

Hi Piotr, Allow me to refer to following documentation, where the supported data storage architectures are explained nicely: https://docs.dataminer.services/user-guide/Advanced_Functionality/Databases/Supported_System_Data_Storage_Architectures.html....

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7 Votes Selected

We indeed have 2 different DataMiner license files: DataMiner.lic file This file is a permanent license file, which means not time-limited, and intended for production or staging agents. Response.lic...

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6 Votes Selected

Skyline can only provide limited support for second-party or third-party driver development, like sharing some basic information by answering small questions for example. if additional support would be...

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5 Votes Selected

Hi Philip, most likely you are experiencing the same issue as described in the following question. Could you please check the proposed workarounds and let us know if this worked for you as well?

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4 Votes Selected

Hi Stijn, the update center is mainly intended to check for connector version updates, and deploying a solution package is not supported. Also, the update center still requires a legacy DCP account. As...

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4 Votes Selected

Hi Manuel, The System Center is indeed the place to be (see also our documentation regarding the Mobile Gateway configuration in Cube). As it is not visible in your system, then most likely this license...

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4 Votes Selected

This error is caused when the organization to which your DCP account is linked to, doesn't match with the organization to which the DMA is part of. Most often this is an administrative issue and can be...

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4 Votes Selected

Hi Marco, We consider a driver/connector as external when a user has developed a driver from scratch or modified an existing Skyline connector. When you have developed a driver yourself, you can get...

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4 Votes Selected

Hi Edib, You can get in touch with the DataMiner Licensing Group (dataminer.licensing@skyline.be). The team will guide you through the licensing process (providing DMA ID, activating the license, etc).

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3 Votes Selected

Hi Thomas, this connector doesn't have any driver version available currently. We are aware that connector records without any versions exists in our Catalog, and we are checking internally how to avoid...

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3 Votes Selected

Hi Praveen, your free DataMiner system is indeed limited to an element capacity of 20. The element capacity can be increased by upgrading your system via the usage-based commercial model (subscription...

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3 Votes Selected edited answer

Hi Marina, At first sight, the SA D9032 connector can be used for the Cisco D9032 data source: https://catalog.dataminer.services/result/driver/820. Regarding the Cisco D9800/D9859/D9854, we have separate...

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3 Votes

Hi Greisen, According to our docs, only SMSEagle and Turnpike are the approved modems for mobile gateway. I cannot find any reference to TP Link in our knowledge base.

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2 Votes Selected

Hi Hideaki, Only GNSS got implemented in this initial version, as only GNSS was used in the project for which this connector got developed. PTP/SDI/IP were not installed, so implementing these would therefore...

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2 Votes Selected

Hi Germanico, you can already catch a glimpse of a DataMiner system by requesting access to our live demo system. Please see Online DataMiner Systems for more info. If you prefer to have a demo license...

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2 Votes

Hi Luis, it is correct that a demo license has a lot more verification points as compared to a production/permanent license. Once a verification point fails, the license will be broken. As mentioned in...

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2 Votes Selected

Hi Luiz, we have an Incident Manager low-code app available, which you can explore on Ziine. This app replaces the legacy Ticketing since this is end of development. I would propose to walk through this...

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1 Vote Selected

Hi Khalid, to efficiently assist you with the issue you are experiencing, would it be possible please to send the latest generated Request.lic file, together with the SLDataMiner.txt log file to our Licensing...

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1 Vote Selected

Hi Kris, It's indeed possible to transfer a DIS license if for example the user doesn't work for the company anymore. We would then only need to activate the DIS license on the machine of the new user...

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1 Vote

Hi Bruno, unfortunately, I could not find any match in our knowledge base based on "DreamCatcher" or on "DC". I therefore believe we don't have a connector available yet to monitor the Evertz DreamCatcher.

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0 Votes Selected

Hi Jaroslaw, from our knowledge base I could notice that the DEV Switch SNMP connector was deployed earlier for 1953 switches. The latest driver versions are also more recent. Perhaps it would be interesting...

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0 Votes

Hi Praveen, Most likely, this connector has not been made available yet for you to deploy from the catalog. If this would be one of the five connectors you wish to use in your free DataMiner system then...

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0 Votes

Hi Ladan, would it be possible please to let the users check if they have linked their DataMiner account with their dataminer.services account? Please see the dedicated page in our docs for more information.

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0 Votes