All SLNet communication of a DataMiner Agent can be configured to use encrypted connections. Data sent over those connections will be encrypted with a Rijndael algorithm, using a 256-bit session key (negotiated...

Hi Joel, You can achieve both actions using the column manipulation in your Query: Get a subset of a column value: You select a column manipulation, and using a regex you can e.g. take only the first...

Hi Terry, Next to the option provided by Emmanuel, you can also add the 'debug=true' to your connection in the cube launcher. In that case, the GUID will be available on top of the name of your service...

Hi Pilar, You could do it like below: MailMessage mail = new MailMessage("info@skyline.be", "pilar@dojo.be"); SmtpClient client = new SmtpClient(); client.Port = 25; client.DeliveryMethod = SmtpDeliveryMethod.Network;...

In short: No

Hi Pramod, You can access the driver catalog here: https://catalog.dataminer.services/

Hi Dominik, This is of course always very specific to the situation, but generally speaking, you should have no issues in a staging environment if you lower the JVM memory settings.

Hi Carlos, You can track this through the information events in DataMiner. Building a filter, which filters out the DataMiner Run-time events, will provide you an overview of the restart events. e.g.

There is actually no such thing as a DELT element. DELT: DataMiner Element Location Transparency is a feature that allows you to move an element (or service) from one DMA to another one including all dependencies...

Hi Michiel, You can use the "Delay..." option in the hamburger menu of your alarm tab:

Hi, The easiest and best way to get the polling IP of your element is by adding a parameter of type polling to your protocol. In your QAction you can then perform a GetParameter action on this parameter....

Hi Carlos, You can find a summary of all DataMiner processes and their purpose in the dataminer processes section of the help. You are correct, SLNet controls all communication among DataMiner Agents,...

Hi Gerwin, Dataminer cube will always show the information based on the server time. This does not only apply to alarms, but also to trending, resource usage etc. If I'm not mistaken, the rationale behind...

Hi Mark, It's not possible to search in the protocols & templates app. However, it is possible to filter your search result to only show protocols. 1. use the search bar on top 2. choose the advanced...

Hi Thomas, Please find below the most important CLI commands that can be used on Arista eOS switches to allow dataminer to communicate. You'll need to make sure the management interface has a valid ip...

Hi Tiago, As far as I'm aware, that's not the case. The data for the indexing engine is backed up separately in the folder defined on the backup page.

At the time of writing, a pair of failover servers need to be in the same network (subnet). However, in one of the upcoming releases, DataMiner will support failover for servers that are in a different...

By default, a history query will be limited to 100 000 historical alarms. For active alarms, we advise you to stay below 10 000 alarms in your DMS.

Syslog configuration on the arista: On the arista system, make sure to enable Syslog messages to be forwarded to the IP of the dataminer server hosting your arista element. This can be done from the...

Hi, There is no native UI control in the low-code app framework to upload files. You can however use an interactive automation script to do this. More info can be found on this topic here.

Hi Daud, You can easily access all the release notes through https://docs.dataminer.services The specific release notes for MR10.3-CU0 can be found through this direct link here

Hi Milos, This is likely a Dynamic Virtual Element (often referred to as DVE), which is generated & managed by a parent element. You'll need to take action in the parent element to remove the DVE...

Hi Emmanuel, Can you try to disable the hardware rendering in the user settings?

Hi Carlos, DataMiner will always display the latest available information. If a trap is missed, the update from a poll action will update the information to reflect the actual situation.

Hi Paul, This indicates the maximum severity impact a child element (or service) can have on the parent service. In your case, while the DTT service has a critical alarm, its severity has been limited...

Hi Ryan, To pass on a session variable from your visio drawing to your automation script, you will need to add a script parameter to your automation script and pass the value when you trigger that script...

Hi Dieter, It shouldn't really matter to the dataminer system in which folder your scripts are located. You can easily move them to any folder you like, by dragging and dropping the script in the folder...

Hi Piotr, The "Clear Alarm" option A, is a standard item of the alarm context menu in DataMiner and can't be hidden or moved. The "Clear Alarm" option B, is the result of a configuration in the hyperlink.xml...

Hi Jens, If I'm not mistaken, the derived element is exported from a redundancy group, where the dynamic element (a.k.a. DVE) is exported from a normal element.

Hi Jens, Since in your use case, the value you wish to store doesn't describe a capability of your resource (and as such will not have a direct impact when the system needs to validate if you can book...

Hi Wannes, These are saved in elastic search in the dms-cmediationsnippet index. You can use the following query to see the data: http://elastic IP:port/dms-cmediationsnippet/_search

Hi Niraj, There are various options, one of them is to use the HTTP Client class from the .net framework. Please do note that the best way to interact with remote data sources is using a dataminer protocol...

Hi Jeroen, This can be achieved by adding ^pk^ in front of your filter. e.g.

Hi Jack, If you are running a DataMiner version 10.0.12 or later, you can use the Skyline Facotry Reset tool. If you are running an earlier version, you can use the steps described here to clean your...

Hi Miguel, You can add the "Content-Type" header to your request with the value "application/json" to get JSON responses.

While it's best practice to have your clustered DataMiner Agents running the same OS version, there are no technical implications if they are running different OS versions (as long as it's a supported...

Hi Steve, For initial driver versions, this is typically the case when the first driver version has not yet been released (e.g. it's still being developed or going through QA). I double-checked and the...

Hi Robin, You could use a script parameter instead of a script dummy. The user would then manually have to enter the element name (no dropdown). But you could use the script parameter value in an engine.findelement(elementname)...

Hi Steve, You can use the standard dataminer security features to define what rights different users have in the system. Rights are defined on a user group level. For your specific case, you can have...

Hi Pawel, It's not possible to change the delay used by the CheckSets. If you would like to validate the parameter changes, you'll have to do this yourself, by reading out the parameter value in a loop...

Hi Marco, Can you please verify if you added the SLSRMLibrary.dll file to your references in visual studio? You can find the DLL in the c:\skyline dataminer\files folder.

Hi Robin, Just a long shot, but maybe at some point in time your elastic cluster went into read-only mode because it hit the watermark low threshold. Can you please try to enable read-write again by...

Hi Jeeva, Can you double check de resource info tables (under the generic parameters) and validate that the required fields are present and correct?

Hi Ronny, I noticed that this is a visio on a service. To edit a visio on a service, the usergroup needs to have the Service > Edit right.

Hi Jeroen, One option would be to define a selectionSetVar in your protocol. This will set a session variable when selecting a row in your table, which can be used to filter out a different table.

Hi Thomas, From the health output, I can see that there are 2 unassigned shards. This will be the cause of the red health state. You can send a GET "/_cluster/allocation/explain" call to your elastic...

Hi Chirs, It should be safe to update the DST time setting on your server to match the configuration of the other agents. There is no recommended timezone, this is a user preference. The only requirement...

Hi Gabriel, This is likely the result of the users not having any view rights. Can you check if everything is set as accessible under the view subtab?

Hi Bruno, In the protocolId field you need to specify the Dummy ID defined in the automation script. You can get the ID for the dummies, from the automation script XML or by using the GetAutomationScript...

Hi Ryan, This is currently not possible. I'm not sure how easy it would be to have such functionality. If you export the users, obviously you can't include the password. Which would then cause a problem...

Hi Jeyaram, It's possible that the 4.5 .net framework that is installed through the server manager is 4.5.0, while cube requires as a minimum 4.5.2. The quickest solution will be to install the latest...

From DataMiner 10.1.4 onwards, you have a new user setting, which allows you to collapse DVE elements beneath their main element. When you choose to collapse the DVE's under the main element, the main...

Hi Christian, This is possible for any DataMiner running version 10.0.13 (or later). The feature was introduced under Release note RN27895 To pass the output values of that script to session variables...

The Cassandra data is also saved into a file with an sql extension during the time of backup.

Hi Srikanth, The SRM Package version number is the only version number and definitely the one you are looking for. The same info is also available in the IDP app: The same info is also available in the...

Hi Fenta, Is your element located in the root view? A known problem can cause elements in the root view the be invisible on all agents in the cluster except for the hosting agent.

This is due to an issue with the order of your NICs. Typically this only happens if you run DataMiner in a lab environment where the IP addresses of your NICs change often. The best way to solve this...

Hi Thomas, Currently, the main version to use is 5.1.3.X for SNMPv2 integrations and 6.1.1.X for SNMPv3 integrations. For a detailed description of the different ranges, please have a look at the driver...

The DataMiner server software can only be installed on a windows server. The DataMiner cube client software can only be installed on a windows client. The DataMiner mobile client apps can be accessed from...

Hi Jeroen, System display should work up to: dataminer 9.6.4 (feature release) dataminer 9.6.0 (main release) More details can be found in RN 21565

Hi Amer, The easiest way to achieve this is by triggering your QAction from a parameter. You can then set this parameter from your automation script (which will trigger the QAction)

Hi Phil, You'll need to define the entry point table in your function definition. The columns of that table can be included in the function definition and will be shown as standalone parameters. In the...

Hi Martin, This is possible. The main thing is to make sure that every  datamienr cluster uses a unique prefix. (link to the docs)

Hi Bruno, The package contains: the latest driver version (in range 1.2.4.x) a sample automation script to send inter-app calls to elements running this protocol. a visio file a dashboard

Hi Jordy, Sure you can sort on multiple columns. To do this, use the hamburger menu on your alarm tab and disable "Automatically group according to arrangement". Next right click on the column header(s)...

Hi Vish, You could use GetRow or GetColumn functions as shown in the example below. Note, you'll need to add the Skyline.DataMiner.Core.DataMinerSystem.Common and Skyline.DataMiner.Core.DataMinerSystem.Automation...

Hi Michiel, You'll need to restore your previous Visio file so you can get things to work again. To avoid having to replace the visio every time you do an update, you'll have to assign the visio as an...

Hi Tyler, You can find the details on how to get the service definition id here.

Hi Bhavana, DataMiner reads the time from the host operating system. To change the time in DataMiner, you need to change the time on the server OS, followed by a DataMiner restart.

Hi Fenta, I suggest taking a look at this question: https://community.dataminer.services/question/best-practice-max-size-of-parameter-value/answer/99767/

Hi Michiel, TLDR: Yes In a failover system, you need as a minimum one shared virtual IP (or hostname). It's not mandatory to configure it on all interfaces.

Hi Phil, The newtonsoft dll has been updated to version 13.0.1 under Release Note 34558 and released with DataMiner 10.2.0-CU7 and 10.2.10. Release notes 10.2.0-CU7 (Main release) Release notes 10.2.10...

Hi Ryan, Based on the info available, your DataMiner agent is unable to communicate with the database, which results in the problems you are experiencing. Do you know what type of database architecture...

Hi Baptiste, Can you check the content of your SLDataMiner.txt log file? I suspect that this will report a failure on SLNetCom. If that is the case, you'll need to verify if the IP address in the following...

Hi Jamie, We have a driver for the RedRat IR Netbox which allows you to send out IR commands controlled by DataMiner.

Hi Thomas, This is currently not possible. You can extract the file from the filesystem on the server or from a backup package. The file is available under c:\skyline dataminer\protocols\{protocol name}\{protocol...

Hi Mieke, This can be achieved by setting the FunctionName in your constructor. e.g. FunctionResource functionResource = new FunctionResource() { Name = Convert.ToString(row.Profileinstancesname_202),...

Hi Stijn, Are you using a system where IIS is configured to only accept HTTPS? If so, can you check if you have the correct configuration in your maintenance.xml file?

Hi Paul, Can you please let us know which version of DataMiner you're currently using? If everything is set up correctly, then the IIS configuration on the standby server should have a set of rewrite...

Hi Jens, I don't think the teams integration and the SMS gateway integration necessarily serve the same purpose. The teams integration is great to interact with your DataMiner system, and collaborate...

Hi Carlos, From the context menu (right-click) in the alarm template, you can choose to export the template to an excel file.

Hi Jens, These are stored in the elastic database. Currently, DIS does not hold any functionality to import these directly. For now, you'll have to use copy-paste, to move the snippets back and forward...

Hi Bruno, You can't assign the alarm ownership to a different user.

Hi Stacey, When using external databases you'll have to use the standalone Cassandra backup and standalone Elastic backup tools.

It doesn't matter, you can choose any, as long as there is connectivity.

Hi Niraj, You can do this by getting the table keys first and then requesting the column value for every key. For example: public void Run(Engine engine) { ScriptDummy myElement = engine.GetDummy("Switch");...

Hi Pramod, A list of approved modems for use with DMS Mobile Gateway can be found in the DataMiner system requirements document. You can contact your sales representative to buy one through Skyline.