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Ive Herreman

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First name Ive
Last name Herreman
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Solutions Architect @ Skyline Communications

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All SLNet communication of a DataMiner Agent can be configured to use encrypted connections. Data sent over those connections will be encrypted with a Rijndael algorithm, using a 256-bit session key (negotiated...

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14 Votes Selected

Hi Joel, You can achieve both actions using the column manipulation in your Query: Get a subset of a column value: You select a column manipulation, and using a regex you can e.g. take only the first...

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13 Votes Selected

Hi Terry, Next to the option provided by Emmanuel, you can also add the 'debug=true' to your connection in the cube launcher. In that case, the GUID will be available on top of the name of your service...

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12 Votes Selected

Hi Pilar, You could do it like below: MailMessage mail = new MailMessage("info@skyline.be", "pilar@dojo.be"); SmtpClient client = new SmtpClient(); client.Port = 25; client.DeliveryMethod = SmtpDeliveryMethod.Network;...

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Hi Jens, Using the client test tool, you can find "automation" under the "advanced" menu. From the pop-up, you can terminate any running script.

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12 Votes

Hi Pramod, You can access the driver catalog here: https://catalog.dataminer.services/

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12 Votes Selected edited answer

Hi Dominik, This is of course always very specific to the situation, but generally speaking, you should have no issues in a staging environment if you lower the JVM memory settings.

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11 Votes Selected

Hi Carlos, You can track this through the information events in DataMiner. Building a filter, which filters out the DataMiner Run-time events, will provide you an overview of the restart events. e.g.

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11 Votes Selected

There is actually no such thing as a DELT element. DELT: DataMiner Element Location Transparency is a feature that allows you to move an element (or service) from one DMA to another one including all dependencies...

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11 Votes Selected

Hi Michiel, You can use the "Delay..." option in the hamburger menu of your alarm tab:

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Hi, The easiest and best way to get the polling IP of your element is by adding a parameter of type polling to your protocol. In your QAction you can then perform a GetParameter action on this parameter....

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10 Votes Selected edited answer

Hi Carlos, You can find a summary of all DataMiner processes and their purpose in the dataminer processes section of the help. You are correct, SLNet controls all communication among DataMiner Agents,...

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10 Votes Selected

Hi Gerwin, Dataminer cube will always show the information based on the server time. This does not only apply to alarms, but also to trending, resource usage etc. If I'm not mistaken, the rationale behind...

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9 Votes Selected

Hi Mark, It's not possible to search in the protocols & templates app. However, it is possible to filter your search result to only show protocols. 1. use the search bar on top 2. choose the advanced...

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9 Votes Selected

Hi Thomas, Please find below the most important CLI commands that can be used on Arista eOS switches to allow dataminer to communicate. You'll need to make sure the management interface has a valid ip...

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9 Votes Selected

Hi Tiago, As far as I'm aware, that's not the case. The data for the indexing engine is backed up separately in the folder defined on the backup page.

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9 Votes Selected

At the time of writing, a pair of failover servers need to be in the same network (subnet). However, in one of the upcoming releases, DataMiner will support failover for servers that are in a different...

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9 Votes Selected

Hi Randy, Both real-time and average trending are written to the database. How long the records remain in the database is defined by the ttl settings. Do note that real-time trending is not converted...

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9 Votes

By default, a history query will be limited to 100 000 historical alarms. For active alarms, we advise you to stay below 10 000 alarms in your DMS.

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Syslog configuration on the arista: On the arista system, make sure to enable Syslog messages to be forwarded to the IP of the dataminer server hosting your arista element. This can be done from the...

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9 Votes Selected edited answer

Hi, There is no native UI control in the low-code app framework to upload files. You can however use an interactive automation script to do this. More info can be found on this topic here.

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8 Votes Selected

Hi Daud, You can easily access all the release notes through https://docs.dataminer.services The specific release notes for MR10.3-CU0 can be found through this direct link here

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8 Votes Selected

Hi Milos, This is likely a Dynamic Virtual Element (often referred to as DVE), which is generated & managed by a parent element. You'll need to take action in the parent element to remove the DVE...

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8 Votes Selected

Hi Emmanuel, Can you try to disable the hardware rendering in the user settings?

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8 Votes Selected

Hi Carlos, DataMiner will always display the latest available information. If a trap is missed, the update from a poll action will update the information to reflect the actual situation.

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8 Votes Selected

Hi Paul, This indicates the maximum severity impact a child element (or service) can have on the parent service. In your case, while the DTT service has a critical alarm, its severity has been limited...

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Hi Ryan, To pass on a session variable from your visio drawing to your automation script, you will need to add a script parameter to your automation script and pass the value when you trigger that script...

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7 Votes Selected

Hi Dieter, It shouldn't really matter to the dataminer system in which folder your scripts are located. You can easily move them to any folder you like, by dragging and dropping the script in the folder...

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7 Votes Selected edited answer

Hi Piotr, The "Clear Alarm" option A, is a standard item of the alarm context menu in DataMiner and can't be hidden or moved. The "Clear Alarm" option B, is the result of a configuration in the hyperlink.xml...

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7 Votes Selected

Hi Jeroen, You can do this by appending '?embed=true' to the end of your URL.

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7 Votes

Hi Alberto, Does this thread on dojo provide you with the info you're after? Drag-and-drop editing | Can we move multiple services/elements in one go? - DataMiner Dojo

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7 Votes

Hi Jens, If I'm not mistaken, the derived element is exported from a redundancy group, where the dynamic element (a.k.a. DVE) is exported from a normal element.

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Hi Jens, Since in your use case, the value you wish to store doesn't describe a capability of your resource (and as such will not have a direct impact when the system needs to validate if you can book...

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7 Votes Selected

Hi Wannes, These are saved in elastic search in the dms-cmediationsnippet index. You can use the following query to see the data: http://elastic IP:port/dms-cmediationsnippet/_search

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7 Votes Selected

Hi Niraj, There are various options, one of them is to use the HTTP Client class from the .net framework. Please do note that the best way to interact with remote data sources is using a dataminer protocol...

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7 Votes Selected

Hi Jeroen, This can be achieved by adding ^pk^ in front of your filter. e.g.

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7 Votes Selected

Hi Jack, If you are running a DataMiner version 10.0.12 or later, you can use the Skyline Facotry Reset tool. If you are running an earlier version, you can use the steps described here to clean your...

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7 Votes Selected

Hi Miguel, You can add the "Content-Type" header to your request with the value "application/json" to get JSON responses.

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7 Votes Selected

While it's best practice to have your clustered DataMiner Agents running the same OS version, there are no technical implications if they are running different OS versions (as long as it's a supported...

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7 Votes Selected

Hi Robin, You could use a script parameter instead of a script dummy. The user would then manually have to enter the element name (no dropdown). But you could use the script parameter value in an engine.findelement(elementname)...

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6 Votes Selected

Hi Steve, You can use the standard dataminer security features to define what rights different users have in the system. Rights are defined on a user group level. For your specific case, you can have...

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6 Votes Selected

Hi Pawel, It's not possible to change the delay used by the CheckSets. If you would like to validate the parameter changes, you'll have to do this yourself, by reading out the parameter value in a loop...

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6 Votes Selected

Hi Marco, Can you please verify if you added the SLSRMLibrary.dll file to your references in visual studio? You can find the DLL in the c:\skyline dataminer\files folder.

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6 Votes Selected

Hi Maximiliano, I believe this is only available starting from dataminer version 10.3.5 and is behind the UserDefinableAPI soft-launch option.

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Hi Robin, Just a long shot, but maybe at some point in time your elastic cluster went into read-only mode because it hit the watermark low threshold. Can you please try to enable read-write again by...

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6 Votes Selected

Hi Jeeva, Can you double check de resource info tables (under the generic parameters) and validate that the required fields are present and correct?

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6 Votes Selected

Hi Ronny, I noticed that this is a visio on a service. To edit a visio on a service, the usergroup needs to have the Service > Edit right.

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6 Votes Selected

Hi Ronny, I ran a quick series of tests and captured the required rights to have the "edit in Visio" option available. If the option would not be available after verifying that these are activated for...

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6 Votes

Hi Jeroen, One option would be to define a selectionSetVar in your protocol. This will set a session variable when selecting a row in your table, which can be used to filter out a different table.

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6 Votes Selected

Hi Thomas, From the health output, I can see that there are 2 unassigned shards. This will be the cause of the red health state. You can send a GET "/_cluster/allocation/explain" call to your elastic...

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6 Votes Selected

Hi Chirs, It should be safe to update the DST time setting on your server to match the configuration of the other agents. There is no recommended timezone, this is a user preference. The only requirement...

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6 Votes Selected

Hi Gabriel, This is likely the result of the users not having any view rights. Can you check if everything is set as accessible under the view subtab?

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6 Votes Selected

Hi Bruno, In the protocolId field you need to specify the Dummy ID defined in the automation script. You can get the ID for the dummies, from the automation script XML or by using the GetAutomationScript...

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6 Votes Selected

Hi Ryan, This is currently not possible. I'm not sure how easy it would be to have such functionality. If you export the users, obviously you can't include the password. Which would then cause a problem...

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6 Votes Selected

Hi Jeyaram, It's possible that the 4.5 .net framework that is installed through the server manager is 4.5.0, while cube requires as a minimum 4.5.2. The quickest solution will be to install the latest...

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6 Votes Selected

From DataMiner 10.1.4 onwards, you have a new user setting, which allows you to collapse DVE elements beneath their main element. When you choose to collapse the DVE's under the main element, the main...

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6 Votes Selected

Hi Christian, This is possible for any DataMiner running version 10.0.13 (or later). The feature was introduced under Release note RN27895 To pass the output values of that script to session variables...

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6 Votes Selected

Hi Mieke, It might be worth having a look at this quesion.

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6 Votes

The Cassandra data is also saved into a file with an sql extension during the time of backup.

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6 Votes Selected

Hi Srikanth, The SRM Package version number is the only version number and definitely the one you are looking for. The same info is also available in the IDP app: The same info is also available in the...

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Hi Fenta, Is your element located in the root view? A known problem can cause elements in the root view the be invisible on all agents in the cluster except for the hosting agent.

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6 Votes Selected

Hi Jens, On the parent script where you prepare the subscript, you can use the method "GetScriptResult()" on the ScriptOptions object after running "StartScript()" . This will return a dictionary<string,...

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6 Votes

This is due to an issue with the order of your NICs. Typically this only happens if you run DataMiner in a lab environment where the IP addresses of your NICs change often. The best way to solve this...

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Hi Thomas, Currently, the main version to use is 5.1.3.X for SNMPv2 integrations and 6.1.1.X for SNMPv3 integrations. For a detailed description of the different ranges, please have a look at the driver...

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6 Votes Selected

The DataMiner server software can only be installed on a windows server. The DataMiner cube client software can only be installed on a windows client. The DataMiner mobile client apps can be accessed from...

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6 Votes Selected

Hi Jeroen, System display should work up to: dataminer 9.6.4 (feature release) dataminer 9.6.0 (main release) More details can be found in RN 21565

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6 Votes Selected

Hi Bruno, The package contains: the latest driver version (in range 1.2.4.x) a sample automation script to send inter-app calls to elements running this protocol. a visio file a dashboard

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5 Votes Selected

Hi Jordy, Sure you can sort on multiple columns. To do this, use the hamburger menu on your alarm tab and disable "Automatically group according to arrangement". Next right click on the column header(s)...

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5 Votes Selected

Hi Vish, You could use GetRow or GetColumn functions as shown in the example below. Note, you'll need to add the Skyline.DataMiner.Core.DataMinerSystem.Common and Skyline.DataMiner.Core.DataMinerSystem.Automation...

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5 Votes Selected

Hi Michiel, You'll need to restore your previous Visio file so you can get things to work again. To avoid having to replace the visio every time you do an update, you'll have to assign the visio as an...

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5 Votes Selected

Hi Tyler, You can find the details on how to get the service definition id here.

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5 Votes Selected

Hi Bhavana, DataMiner reads the time from the host operating system. To change the time in DataMiner, you need to change the time on the server OS, followed by a DataMiner restart.

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5 Votes Selected

Hi Fenta, I suggest taking a look at this question: https://community.dataminer.services/question/best-practice-max-size-of-parameter-value/answer/99767/

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5 Votes Selected

Hi Michiel, TLDR: Yes In a failover system, you need as a minimum one shared virtual IP (or hostname). It's not mandatory to configure it on all interfaces.

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5 Votes Selected

Hi Phil, The newtonsoft dll has been updated to version 13.0.1 under Release Note 34558 and released with DataMiner 10.2.0-CU7 and 10.2.10. Release notes 10.2.0-CU7 (Main release) Release notes 10.2.10...

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Hi Ryan, Based on the info available, your DataMiner agent is unable to communicate with the database, which results in the problems you are experiencing. Do you know what type of database architecture...

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5 Votes Selected

Hi Ashwini, The administrator password is managed on a windows server level. This means that you need to change the password through the windows server. To do this, you can open the local users and groups...

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Hi Baptiste, Can you check the content of your SLDataMiner.txt log file? I suspect that this will report a failure on SLNetCom. If that is the case, you'll need to verify if the IP address in the following...

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Hi Jamie, We have a driver for the RedRat IR Netbox which allows you to send out IR commands controlled by DataMiner.

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5 Votes Selected

Hi Thomas, This is currently not possible. You can extract the file from the filesystem on the server or from a backup package. The file is available under c:\skyline dataminer\protocols\{protocol name}\{protocol...

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5 Votes Selected

Hi Mieke, This can be achieved by setting the FunctionName in your constructor. e.g. FunctionResource functionResource = new FunctionResource() { Name = Convert.ToString(row.Profileinstancesname_202),...

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5 Votes Selected

Hi Stijn, Are you using a system where IIS is configured to only accept HTTPS? If so, can you check if you have the correct configuration in your maintenance.xml file?

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5 Votes Selected

Hi Paul, Can you please let us know which version of DataMiner you're currently using? If everything is set up correctly, then the IIS configuration on the standby server should have a set of rewrite...

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Hi Jens, I don't think the teams integration and the SMS gateway integration necessarily serve the same purpose. The teams integration is great to interact with your DataMiner system, and collaborate...

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5 Votes Selected

Hi Carlos, From the context menu (right-click) in the alarm template, you can choose to export the template to an excel file.

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5 Votes Selected

Hi Jens, These are stored in the elastic database. Currently, DIS does not hold any functionality to import these directly. For now, you'll have to use copy-paste, to move the snippets back and forward...

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5 Votes Selected

Hi Bruno, You can't assign the alarm ownership to a different user.

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5 Votes Selected

Hi Stacey, When using external databases you'll have to use the standalone Cassandra backup and standalone Elastic backup tools.

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5 Votes Selected

It doesn't matter, you can choose any, as long as there is connectivity.

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5 Votes Selected

Hi Niraj, You can do this by getting the table keys first and then requesting the column value for every key. For example: public void Run(Engine engine) { ScriptDummy myElement = engine.GetDummy("Switch");...

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5 Votes Selected

Hi Daniel, You will need to install the SSH.Net nuget package and add a reference to the Renci.SshNet namespace by adding "using Renci.SshNet;" on top of your script. Depending on your requirements,...

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5 Votes

Hi Paulo, You might get some inspiration from the dashboard page in the SRM solution. Some key functionality: Switch between large service icons and small service dots Sort by name or severity...

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5 Votes

Hi Tiago, I'm not sure if this will help, but a while back, Mieke also had some cache problems. You can try to clean the cache folders: C:\ProgramData\Skyline\DataMiner\Cache\ (for DataMiner 10.0.8...

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5 Votes

Hi Pramod, A list of approved modems for use with DMS Mobile Gateway can be found in the DataMiner system requirements document. You can contact your sales representative to buy one through Skyline.

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5 Votes Selected

Hi Steve, This can be done using the Migrate functionality on the agents page in system center. You can find a step by step description of how to do this in the DataMiner help.

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5 Votes Selected

Hi Bruno, This is a rather broad question, where the answer is not that straight forward as many factors should be taken into consideration. Can you please give us some more background information? The...

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5 Votes Selected

Hi Paul, You can achieve this using correlation. Below you'll find a sample configuration.

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5 Votes Selected

Hi Dominique, DataMiner can be integrated with any product from any vendor, irrespective of the interface or protocol required, and irrespective of whether that is proprietary or standard. Checking the...

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