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Visualization page refresh in cube

499 views6th September 2023reload Table refresh visual visualization
1
Richard Coulson [DevOps Member]201 6th September 2023 0 Comments

Is it possible for a user to manually refresh of a visualization page in Cube?

Ben Vandenberghe [SLC] [DevOps Enabler] Answered question 6th September 2023

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Ben Vandenberghe [SLC] [DevOps Enabler]6.37K Posted 6th September 2023 2 Comments

Hi Richard,

are you referring to the Visual Overview graphics on elements, services and views?  Because these is no manual refresh option on those (similar to like a web page reload in a browser), but I was also wondering why you asked the questions as I can personally not think of a reason why one would need that.  Because these graphical views should always update automatically (e.g. alarm color coding, real-time values that are displayed, etc.), and if the underlying design is changed (through edit with MS Visio) then also automatically all open sessions showing that graphic should automatically refresh.

Toon Casteele [SLC] [DevOps Enabler] Posted new comment 7th September 2023
Richard Coulson [DevOps Member] commented 6th September 2023

Hi Ben. We have a few edge cases in which the Visualization does not properly update. For example when some elements/services in the service template switch between excluded, and not in use/included. In those cases the user has to navigate away from and back to the service in order to refresh the visualization.

Toon Casteele [SLC] [DevOps Enabler] commented 7th September 2023

Hi Richard, in that case that is a shortcoming of the software. The goal of Visual Overview is to always give the same view, whether you just opened it or it has been open for a while. If you have situations in which this does not work, I would recommend creating a support ticket.

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