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Alert sound output

Solved1.27K views8th September 2023
0
Gunter Pillasch33 6th September 2023 2 Comments

Hi

I get a voice alert every few minutes from the dataminer. Is there a way to turn off this output?

Thank you!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 8th September 2023
Bert Vandenberghe [SLC] [DevOps Enabler] commented 6th September 2023

Is that voice alert like a text to speech thing? Which text is being read out? Or is it just an alert sound?

Gunter Pillasch commented 6th September 2023

It is a text to speech, but this option is not active in the alarm tab settings.

4 Answers

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1
Gunter Pillasch33 Posted 6th September 2023 2 Comments

Hi @all

Many thanks for the help.

The “Audible alert” option is greyed out for me.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 8th September 2023
Marieke Goethals [SLC] [DevOps Catalyst] commented 8th September 2023

Could you check if you have the necessary rights to modify this option? You can find information about this here: https://docs.dataminer.services/user-guide/Basic_Functionality/Alarms/Working_with_alarms/Working_with_the_Alarm_Console/Configuring_a_custom_alert_sound_for_an_alarm_tab.html?q=audiblealert

Gunter Pillasch commented 8th September 2023

I installed the newest version and that solved the problem.

Thank you.

1
Timothy Van Poucke [SLC] [DevOps Enabler]1.18K Posted 6th September 2023 0 Comments

Hello Gunter

Can you check if you have the audible alert option enabled?

It can be found in the hamburger menu in the alarm console.
If it’s not that, there is also an option in there “Text To speech”, perhaps this is one enabled?

Timothy Van Poucke [SLC] [DevOps Enabler] Edited answer 6th September 2023
0
Michaël Pincket [SLC] [DevOps Advocate]1.75K Posted 6th September 2023 2 Comments

Hi Gunter,

The audible alert is an option that can be set on each tab individually. When an audible alert is active you should see an icon on the tab. See the picture below:

If you have such a tabpage you should select it, open the hamburger menu and disable the option.

Michaël Pincket [SLC] [DevOps Advocate] Posted new comment 6th September 2023
Gunter Pillasch commented 6th September 2023

Hi Michaël
Unfortunately, the “Audible alert” option is grayed out on all alarm tabs.

Michaël Pincket [SLC] [DevOps Advocate] commented 6th September 2023

Hi Gunter,

Is the text to speech active on one of the tabs?

0
Miguel Obregon [SLC] [DevOps Catalyst]19.11K Posted 6th September 2023 0 Comments

Hi Gunter,

Could it be the case that you enabled the option Audible alert available in the alarm console?

Miguel Obregon [SLC] [DevOps Catalyst] Answered question 6th September 2023
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