Thibault Heylen
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| First name | Thibault |
| Last name | Heylen |
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I assume you also installed some other software doing some changes to the .NET framework. This can be a change or new installation of .NET. Most likely a windows reboot is needed to finish up some items...
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Hi Miguel, To be able to control onsite equipment it will be necessary to contact the platform delivery team as they will set up a site 2 site VPN connection between the DaaS system in the cloud and the...
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Hi Saddam, Thank you for your message You did indeed correct to create an IAM user with AmazonKeySpace permissions. However, an additional step is needed. When this permissions are assigned, you have...
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Hi Jardel, By default after an elasticsearch installation the username and password aren't configured. So like Jaime described you can leave the fields blank in the migration tool. So if nobody configured...
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Hi, I can already answer the first part of your question. An upgrade to SQL Server SP2 CU15 causes no problems After the upgrade following checks were done to see if everything was still working: Trending:...
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Hi, We're currently resolving an issue with the installer, as it's not executing the upgrade actions correctly. If all is good the installer should be available next week. Testing for unattended installer...
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Hi, As Klaas already suggested, it seems to be an issue with NA(T)S. Can you try to reconfigure the NA(T)S services. As DataMiner is not starting, you'll have to use a tool we created. You can follow...
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Hi Naveendran, It's hard to put 1 number on this as is has to many dependencies. Below you can find a general number for both databases. For Cassandra: Depending on how you configure it, as standalone...
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Dear Laszlo, DataMiner will not automatically take backups van external databases like OpenSearch (same for CassandraCluster or Elastic). In our help pages we documented how you can configure the backup...
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Hi Tiago, There's currently no exact call to know when a DMA is fully started. However you can monitor the logs to see if everythingis loaded. One of the items you can monitor is the logging of SLWatchdog2...
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Dear, The system should be accessible again. I'm further investigating what the root cause was, but the automatic restart of the system got stuck. I fixed this and did a DataMiner restart, the system...
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Hi, As Laurens allready mentioned, it's indeed because WinPCap is not officially supported anymore. Because of this it's not included in the package anymore. Currently tests are ongoing for NPCap to...
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Hi Ruben, We have tested this to use MySQL as an offload database (and only as offload database) and it's possible to use MySQL 8.0 for this. To do so you need to change a setting within your MySQL:...
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Hi, We did some internal testing and could indeed see there's an issue with this memory files in subscripts. A task was created to get this resolved. As soon as this is resolved, an update will also...
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Hi Ciprian, You can indeed change these default values. To do this, go to the right upper corner and click on "settings". In the new popup screen, on the left select "Alarm Console". Scroll down until...
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Hi, Thank you for your message. We'll run the KB on our MSSQL2019 server. As this should be no difference with the MSSQL2016 edition. The installation is ongoing, we'll run some tests overnight to see...
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Hi, Dataminer has also been tested using MS SQL 2019 (latest CU: CU8). We had no issues performing the same tests as above. Note however that to run MS SQL 2019, you need to do this on a Windows Server...
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Hi Piotr, I would assume you need to install the certificate also on your DataMiner Server. Can you share your solution? I'll make sure it's more clear in our documentation/help for other users then.
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Hi Piotr, First of all the link you provided is if you use different OpenSearch databases. This is mainly if you want an offload database to do some additional queries on (for example use grafana or something)....
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Hi Naveen, I'm not 100% following with your question about the multiple set. However in order to see alarms in the DMS Alerter you need to configure an alarm filter. This to only see valuable popups of...
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Hi Edib, Can you check if your service is still running on Windows? As you are running it locally, do you also use 127.0.0.1 in the yaml file of your elastic? Can you also post what version you're using....
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Hi, Can you post your regex as an image so we can check where it goes wrong? I assume a validation is getting stuck, but with the regex we can then verify it.
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Hi, It's only possible to give in a UNC path. The path you described in your image is an invalid path as it's missing the : . This sign is disabled for the field as UNC paths don't use this. Can you...
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Hi 🙂 We have seen this notice in the past. The notice is generated by an incorrect call coming from software/driver/automation script, using NotifyType.AddFile type instead of NotifyType.FileAdd....
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Hi Landan, Normally DataMiner should execute the script automatically: more information can be found here: https://community.dataminer.services/documentation/dataminer-failover-on-amazon-web-services/...
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Hi Jens, We created an app package with an automation script that let's you SSH in to a server and execute a single command. This is now available on our public github: https://github.com/SkylineCommunications/DataMinerSSHCommandoExecutor...
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Hi Zain, Elastic cloud is currently not possible. This because Elastic cloud doesn't support to use older versions. Currently we still need versions 6.8 of elasticsearch. We have already a task to support...
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Hi, A task has been created for one of our teams to investigate the AWS RDS. We'll keep you posted about our outcome of this investigation. Kind regards
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Dear Carlos, Thank you for your message. It should be no problem to upgrade your MSSQL2016 server to SP3. No issues are expected when doing the upgrade. Kind regards, Thibault
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Hello, We ran some manual test and also our automatic tests with this new KB from Microsoft. No issues were found with this KB, so it's safe to install this patch. Note: It's best to stop the DMA before...
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Hi, DataMiner has also been tested using MS SQL 2017 (latest CU: CU22) and also this causes no problems after reviewing it with above tests.
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Hi Paul, I haven't seen the issue before, but can you try with a NATS reset if this resolves your problem? It seems that there is no connection between the server you're triggering the package from and...
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Dear Bruno, You can use terraform (with or without combination of Ansible) to install and configure servers on AWS. Currently we have no image available on AWS for DataMiner that can be used, so the...
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Hi Marieke, Our applicaton uses the xbap format. This is not supported in the Edge browser, that's why the page will not load here. The xbap format is a Microsoft format specially created for Internet...
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