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Joey Vanhalst

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First name Joey
Last name Vanhalst

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More information about the element configuration can be found in the DataMiner Help: slow poll. Looking at your element configuration, your element should go into slow poll mode after 30s of timeout....

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14 Votes Selected

I don't think you can access the logging of an enhanced service directly in DataMiner Cube (at least not in the past). You can find the logging in the 'C:\Skyline DataMiner\Logging' directory in a txt...

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10 Votes Selected

As your table already has retrieved columns, you can update the current column of type "displaykey" to "retrieved" instead. In the QAction that already updates some of the retrieved columns, you will...

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9 Votes Selected

Hi Thomas, Our help currently doesn't have a set of commands/features that need to be enabled on the switch to establish all required communication. The connector will indeed mainly require that SNMP...

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7 Votes

Hi Jeroen, The information in the catalog is not yet there because it has internally not been approved yet. I'll chase this to make sure it's available as soon as possible. To give you an idea of what...

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7 Votes Selected

Hi Hans, You can find the port info in the ElementInfo property: var myElement = engine.FindElement("MyElement"); var myElementInfo = myElement.ElementInfo; var mainPollingIp = myElementInfo.MainPort?.PollingIPAddress;...

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6 Votes Selected

Hi Oliver, This filtering is not available standard in IEngine, but you can use the "Skyline.DataMiner.Core.DataMinerSystem.Automation" NuGet and use the QueryData method in the IDmsTable class for that...

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Hi Arne, as Tom already suggested, you could implement a buffer mechanism to retry polling until the value has changed. Alternatively, if we are only talking about a delay of 1sec for example, you could...

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5 Votes

Hi Alberto, DVEs are often implemented when interfacing with a chassis that has multiple physical cards. In that case, a DVE per card is created to have a dedicated element for each card with only the...

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5 Votes Selected

Hi Aldrick, Instead of doing this time based have you considered to poll the data in chunks of for example 100 rows (this is just an example) at a time? The main drawback to your current implementation...

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5 Votes Selected

The Amazon AWS MediaConnect driver is needed for control. The Amazon AWS CloudWatch driver is used to retrieve metrics from Amazon AWS through CloudWatch. The Amazon AWS CloudWatch - MediaConnect protocol...

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5 Votes Selected

Are you sure you are searching for that information event in the correct alarm tab?

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4 Votes

Hi Reza, I'm assuming you are using this in a connector as you refer to SLProtocol. In the handler you indeed don't have an SLProtocol object to log to the element logging. There are a few options if...

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4 Votes Selected

In most cases, the visibility of pages won't change very often so as a user, I would also expect you will not add alarming on these parameters as you are not interested in them anyway?

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Hi Alex, If the connection is only used for traps then it's suprising to me that this would cause your element to go into timeout. If you are never sending a request using this connection, then there...

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4 Votes Selected

Hi Aldrick, Can you provide a bit more detail on the actual issue you are experiencing? Do you get any errors or is the response just empty?

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4 Votes Selected

To start processing sFlow samples, you'll first need to add DataMiner as a collector in the capable products. For example if you want DataMiner to process sFlow samples from your Arista switches, then...

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4 Votes Selected

The documentation is indeed confusing, but your guess is correct. The after startup trigger in the protocol used by that element will execute its content whenever the element is (re)started. How do you...

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4 Votes Selected

There are dedicated tables for TX and RX interface details in the Cisco Nexus. These tables contain statistics (for example bitrates for the TX or RX interfaces respectively). More details can be found...

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4 Votes Selected

Looks like the value for that OID is not a valid integer (empty) and DataMiner doesn't (yet) handle this error. Have you tried polling using getnext to see if polling continues after getting this error?...

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4 Votes Selected

Are none of the requests working or do you get a response on some of them? Maybe the snmp agent needs to be enabled on the device or the community string(s) are not correct?

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4 Votes Selected

The latest version(s) of the Arista Manager protocol have been built against EOS release 4.21 (more specifically 4.21.1F). More information about this can be found in the driver information: https://catalog.dataminer.services/result/driver/4890...

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4 Votes Selected

Hi Timothy, From what I could find, this is logged when a parameter change is forwarded to SLNet that takes longer than 100ms (which is configurable in MaintenanceSettings.xml).

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3 Votes Selected

As you are using the DMS interface from the Class Library, the data is retrieved via SLNet. I suggest to also check the load on the SLNet process at the time you are executing the script as this can have...

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3 Votes

Hi Miguel, The SmartIPReadThread is a thread running in SLProtocol used to process smart-serial responses. These responses are processed sequentially and the next one will only be processed when the previous...

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3 Votes Selected

Hi Randy, Without a MIB or at least an indication of what each OID represents it will be very difficult to easily create a connector. An SNMP walk only contains the value for each OID at the time you...

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3 Votes Selected

The Sniffer in the Stream Viewer can be used to create a "log" file of all the request and responses being sent and received from the product. However, this file is not as structured as the Stream Viewer...

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3 Votes Selected

The following code can be used in a QAction to get the security info to determine what user groups a user is part of: var securityInfo = (GetUserInfoResponseMessage)protocol.SLNet.SendSingleResponseMessage(new...

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3 Votes Selected

Hi Flavio, Do I understand correctly that both from the Matrix UI or the Router Control, you can see the lock/unlock, but it's never set to the device? If the DiscreetInfo parameter receives the event,...

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3 Votes

Some more technical background information: We will always try and support firmware changes in the existing range(s) of a protocol. This off course depends on the nature of the changes, but supporting...

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3 Votes Selected

If your element needs to act as the server to handle http requests, then I don't think there is any other way than implementing a custom web service in a QAction. I assume you will only have one of these...

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3 Votes

The CISCO Nexus uses different polling types to retrieve information: SSH: NBM interfaces HTTP: PTP information SNMP: all other information available in the protocol More information about this...

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3 Votes Selected

Hi Alex, Are you sure you weren't seeing these errors without using partialSNMP? To my knowledge this should not have any effect on this as the table will only be updated in bulk once all rows have been...

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2 Votes Selected

Hi Alex, I'm no expert on that specific integration, but from quickly going through the code I can see that there should only be 2 columns in the CSV. The first one will be added to the "start of path"...

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2 Votes Selected

Hi Robin, By default, when doing a set on a parameter, DataMiner will check if the value changed in the corresponding read parameter. The error you encounter is because this check failed (will internally...

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2 Votes Selected

Hi Michiel, I assume your FunctionResources are generated from a table (entrypoint)? Your FunctionResource object will have a reference to the row it's generated from in the LinkerTableEntries property....

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2 Votes

Hi Robin, If I understand correctly, a value needs to be used when triggering a script from a Visual Overview linked to a user view. This value can be updated by another script that is triggered from...

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2 Votes Selected

Hi Robin, Am I assuming correctly that you are referring to generating shapes dynamically in a Visio? (https://docs.dataminer.services/user-guide/Basic_Functionality/Visio/Generating_shapes_dynamically.html)...

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2 Votes Selected

It looks like the Meinberg_SetupWizard script is using functionality from the DIS Class Library and also from the InteractiveAutomationToolkit community class library package. The error you are receiving...

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2 Votes

Hi Jack, Is this specific port opened in firewall?

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2 Votes

When you have a table that contains data retrieved via polling (snmp for example) and you need additional columns that are filled in from a QAction (for example calculated values like bitrates), these...

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Thank you everyone for your contributions and hope you will all be inspired by the examples we built!

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1 Vote Selected

Hi, If you want to execute an Interactive Automation script (with dialogs) from a QAction, then you'll need to make sure that this can be presented to the correct user. This question should provide the...

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1 Vote Selected

Hi Alex, I found a similar issue when searching for "Unable to receive the message": Receiving malformed packets from a SNMP device - DataMiner Dojo. In that case, it was because an invalid value was...

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1 Vote Selected

Hi Michiel, Have you considered using a single QAction to process response A and B? In that case, you could store the queue (with all device IDs you still need to retrieve) and the device ID (you are...

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1 Vote

Hi Fenta, Is the "matrixconfigV2.xml" in your case a new file? Changing the size of a matrix has impact as the saved labels will shift. Also note that having a matrix of that size can have a big impact...

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1 Vote Selected

Hi André, If I understand correctly, the table index is passed in a script parameter and you would like to use that to set the values in that row? I don't believe this is possible without using C#....

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1 Vote

Hi Miguel, Not really answering your question, but it's common practice to include a column that displays the full "Display Key" as it might otherwise be difficult to match an alarm to a specific row....

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1 Vote

Could you provide more context on what you mean with "discrepancies between the values the manager element is reporting"? It's important you can identify the bottleneck, before you start changing anything....

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1 Vote

Hi Randy, A 400 Bad Request means the request cannot be handled by the server, which in this case does not mean there is something wrong with the authorization. I'm no expert on the Kubernetes integration...

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1 Vote

Adding to the other replies, I would suggest to reconsider this element configuration as I can't really think of a situation where such timeout configuration should be applied. If a single command fails...

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1 Vote

Hi, In this case, it indeed doesn't make sense to sort on the index by default. I would suggest to contact your Skyline contact(s) so a task can be created and we can adjust the connector to update the...

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1 Vote Selected

Hi Jan-Klaas, When changing the connections in a protocol, we recommend to recreate the element because of this reason. That is also why a new range is created to point out the impact of this change.

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1 Vote Selected

Hi Filiep, The trigger will be triggered first. In case the action executes a poll group it will be added to the queue and after that the QAction will execute. However, it's weird to have 2 separate...

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1 Vote Selected

Hi Michiel, Without defining all the details, the same connection handle for the http session is used for all Connections defined in your Session. The connection handle is only closed (if there are no...

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1 Vote Selected

The call you are using indeed does not support retrieving interfaces from a function element yet.

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1 Vote Selected

Hi, I don't have any experience with the Generic Excel driver myself. However, to import a file via an element, the file will need to be available on the DataMiner server itself (or via a network path)....

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1 Vote Selected

Retrieved columns are only required in SNMP tables when some of the data polled via SNMP needs to be parsed or processed in a QAction. As long as this is not the case, you should not add any retrieved...

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1 Vote

Hi, I'm not familiar with the implementation itself, but this doesn't look to be expected behavior. I'll follow up internally to see if we can create a new version to mitigate this.

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0 Votes

Hi Tim, This will indeed consume an element license. I'd say that in this case, you can freely use this connector as it's used to provide an overview of the tests running on the system. As this is specifically...

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0 Votes Selected

Hi Damien, Could you check what "raw value" you receive when requesting the value for the sysObjectID (using WireShark for example)? I assume it will return "1.3.6.1.4.1.37196.1.2" in your case which...

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0 Votes Selected

If the script only needs to set 2 cells in a table, you can use the following code to achieve this: You can find the id of the column parameter by double clicking a cell value in the table (this is...

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0 Votes Selected

You can retrieve the property of a view using the following code (note that I only added the bare minimum so make sure you also have exception handling in place): var dms = engine.GetDms(); var viewName...

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0 Votes

Hi, I don't think it's possible to directly pass the property of the view. By passing the name (or id) of the view, you can then easily retrieve any property from the view in the automation script itself.

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0 Votes

You could use the following method to show a message box (with a custom message in this case): private static bool Confirm(IEngine engine, string message) { var uiBuilder = new UIBuilder(); uiBuilder.Append(message);...

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0 Votes Selected

Hi, If that table is generating DVEs then it will do so for every row. The only way to prevent certain DVEs from being created would be to work with another table where you can then add filters or functionality...

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0 Votes Selected

I got a similar exception and was only able to get it to work when selecting "Persistent" for the memory. In that case, it also stores the value to a file. More info available here. What do you want to...

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0 Votes

Hi Blake, Did you verify already if you can find any logging in the SLAutomation.txt file indicating the script actually started (or not)?

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0 Votes

The contributing resource should have a property ("Main Reservation") with the id of the main reservationInstance. You should be able to retrieve that reservationInstance and get whatever you need from...

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0 Votes

Hi Filiep, In this case, it also depends on a couple of things: how long do you need to wait? what happens if you don't wait long enough? how "heavy" of an operation is retrieving this data? Assuming...

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0 Votes

Hi Miguel, It's not really possible to easily show this as this value would be based on a specific moment in time. What might be of interest though is to see if you already reached the threshold (in...

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0 Votes Selected

Hi Ross, The data in both Manager and Collector should be in sync, so this indeed looks like an issue in the drivers itself. Could you check the logging of both elements and see if there are any exceptions...

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0 Votes Selected

You are correct in your comment that 5.1.5.x is the go to range for new elements. As the Driver Help update is still under review, this is not yet displayed accordingly in the Catalog.

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0 Votes Selected

As far as I can tell, only configuration of the flow policy is currently supported. More information about this integration can be found in the catalog:

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Hi Jens, "Created By" is a custom property so I assume you can change its value as you would for any other property. I don't expect this to be overridden anymore as it's only set when the booking is initially...

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-4 Votes