At the moment all of the infra needed for this is based on WESTEU region in Azure (Netherlands). We could implement a termination on American soil but this would come with an extra cost.

As the development of this feature has continued and brought a lot of changes I wanted to give an update on this question. For security, we use a WebSocket connection between the DMS and our Cloud...

Hi the message you are seeing is not requesting any authentication but is telling you that access to this data is restricted by the WAF (Web Application Firewall). This software ensures that no data is...

Hi Anizan Ali I would love to give you a full answer, but data security is a very broad topic and is embedded in all aspects of our DataMiner software. Know that we take security (on any level) very...

Hi Jordy At the moment we are working to extend the Catalog with different types of artifacts. For now you can only find connectors on there, but in the future we want to support Dashboards, Visios, Custom...

Hi to start you need to be able to configure the target system as your active system, which you can only do when you have been added to that DMS in the Cloud. Next to this the user needs to link his...

Hi Wale renewing the Cloud Session requires the Owner role. Please make sure your role is set to owner in the Admin app. You can find more information on Cloud Service roles here in the docs. I hope...

This is not possible at the moment but this information will be made available in the future. We do save that information in the database.

Hi Ruben All users between the agents within the Cluster are synced so once the users link their DCP account with their DataMiner user it should not matter which node is selected later down the line....

Hi Ryan this is expected for that IP since it does not host anything yet, you can ignore that. To debug the issue have a look at %programdata%/Skyline Communications/DataMiner CloudGateway/Logs and %programdata%/Skyline...

Hi Ian can you take a look at the log files in "C:\ProgramData\Skyline Communications\DataMiner CloudGateway\Logs". This could tell us if the connection is stable.

Hi Richard at the moment this is not possible. Does this mean you would only want an "Admin" to be able to see the different users with their links? Feel free to open up a feature suggestion for this...

Hi First a quick question: has your system been down for a long period of time? If so you will need to renew your dataminer.services session as explained here in the docs. What could also be happening...

Hi Alberto thank you for your request. There is a technical reason why we do this. The dashboards app requires an extra license which we cannot detect yet in the Cloud. Therefore we chose not to show...

Hi Dominique at the moment we do not have this feature yet. Would it also be helpful to be able to see "last accessed time" on the dashboard or in the outgoing shares overview?

Hi Miguel I think we have two different use cases here in your post: User wants to upload a custom package he developed and the code is present in a private GitHub repository User wants to...

Hi Ladan as a first step you could go to the Task Manager and see if you can detect any services that are stopped in there. Look for services starting with "DataMiner". If so, try to start them again...

Hi Wale we have not tested this but this should work in theory. There are some side notes to be made: we would advise you to assign a domain to the virtual IP of each pair and use that to generate...

Hi Thomas I usually use the OpenSSL tool. There are various guides online that can help you to get a self-signed certificate. I found this website listing several options (including OpenSSL). If you...

Hi Shared dashboards are always accessible from the internet but you can put an expiration on the dashboard to protect yourselves. Furthermore we have put an extra security measure in place for Shared...

There could be a solution for your problem with the upcoming feature called "User Definable APIs". This will allow you to set up an authenticated endpoint on your DataMiner system and expose the data you...

Hi Tim your best option would be to contact sales and sync with them on how to get a trial-license for that specific driver.

Hi Ben at the moment your organization can only be linked to one Teams tenant. If you would link it to another one this would break the original link. If there is a good use case to link it to multiple...

Hi For some reason, the files were removed from the repository so they cannot be found to be downloaded anymore. Normally this should also remove the catalog entry but this has not happened. We will look...

Hi Joachim thank you for bringing this to our attention, I was not aware of this policy at Google. This is indeed something we could consider although note that priority for this would be very low. Wkr

Hi Mieke First of all, for this version, no soft launch options are necessary anymore as you can see in the docs that you mentioned. Has the system you are working on been connected recently to the DataMiner...

Hi Thomas we have a known issue in the caching mechanism of the web API's. Sometimes the cloud connection state is not correctly refreshed which leads the web apps to believe that the system is not connected...

Hi Bruno Receiving notifications from DataMiner within Teams is not yet supported but is certainly on the RoadMap for the Teams Bot. Can I ask you how you would expect to be able to send these events...

Hi Simon, after looking into the error I found that the problem was that your DCP account was not yet linked to a DataMiner user on your DMS. Currently, you have two ways to accomplish this: Share...

If you want to switch between different versions by using configs, you can certainly keep your cloud connection going. Note that depending on the DataMiner version that you are running you might need to...

Hi Jens, at the moment you can only view the shares you have access to by going to https://shares.dataminer.services. We have no overview for all the shares on a system. One way you could see all the...

Hi Tim Although it was used during Empower it has not been released to the public. This was just an alpha release to get some early feedback and data. Looking at our current roadmap I am expect that...

Hi Motoki to get started be sure to take a quick look at the docs. We have a lot of documentation that will allow you to get started. I see you are looking to create an element, you can find the steps...

Hi Daniel There is no built-in option yet to generate a report in landscape mode, unfortunately. The closest you can get to this is by changing the Paper format to custom (can be found at the bottom...

Hi Thank you for your inquiry on dataminer.services (I suppose you are asking about our Cloud Platform). I can point you to some helpful resources if you want to get an introduction into how it works...

Purely from a security standpoint I would advise not to use the first action you linked. You are sharing full credentials to your smtp server (I do not know which one you will use but I assume an internal...

Hi Thijs You will indeed not find the appsettings.custom.json since this is a file you can use to customize the settings of the CloudGateway. If you have a Cloudgateway with version 2.10.0 or higher...

Hi direct migration from MYSQL to STaaS is not supported yet. Migrating to Cassandra first is indeed a possibility in the meantime.

Hi Dominique do note that for the MS Teams integration we have a good solution already: ChatOps integrations. With this feature you can create teams, channels, add/remove members, send notifications......

Hi Miguel there is no way to remove this confirmation. This was added as security step to ensure the correct commands are being ran by the correct persons. Note that you will have this confirmation even...

Hi this is the case because we want to be able to validate their identity on the dataminer.services platform before we allow them to gain access to your system. You can ask your users to link their accounts...

Just to give the full answer. As mentioned by Simon the DataMiner user rights shown by Alberto are only needed to update existing connectors through DCP, it does not apply for deploying new connectors...

Hi Evan what do you mean when you say "passing from the user to a Dataminer's VM". Are you talking about a user that is using Cube to interface with the system? Wkr

Hi Bruno the answer depends on the architecture of your DataMiner System and which agents are being used to connect the system to the cloud. Failover pair hosts Cloud Connection:  If the primary...

Hi Wale To secure the connection between the Client (here that would be the Cloud Connected DataMiner System) and the DataMiner Cloud Platform we make use of wss and https communication which are both...

Hi Jamie we advise using the latest cloud pack version when connecting a system to the cloud. You can find the guide in the docs. Wkr

Hi Alberto There is already a similar question that has been answered. https://community.dataminer.services/question/transition-from-legacy-reporter-dashboards-to-new-dataminer-dashboards-app/?hilite=migrate+dashboard...

This might not be the right answer for your use case but maybe Live Sharing can help you here.

After looking at the logging from the CloudGateway (%programdata%/Skyline Communications/DataMiner CloudGateway/Logs) we found that the connection to the cloud was not setting up correctly. Restarting...

Hi Jens, If you have access to the DMS and have enough permissions to access the specified dashboard you could manage the share and remove yourself from the list of email addresses. You can do this by...

Hello Jans I looked in the driver catalog (https://catalog.dataminer.services/?q=haivisio) and found a couple of drivers for Haivision devices. You can have a look there if you find any that would help...

Hi Thibault all data types are currently supported. You can find the current limitations in the docs (Storage as a Service (STaaS) | DataMiner Docs).

Hi Now we just apply the default TTL at the moment but this is not configurable by the users. The only exception for this is Real Time trending where the TTL of Cube will be taken into account for the...

Hi Ciprian you can see more information on the deployments in the Admin app as described in the docs. Could you let me know if you can find an error in there? You can also always take a look at the logging...

As Nutanix supports Windows based VMs it should be possible to run DataMiner on this platform. Note that we have not validated this, I am merely giving you this answer based on the information found on...

Hi Thijs I love the idea but unfortunately atm this is not possible as the list of commands is generic and not scoped to your session/bot instance only. Wkr

Hi Alex according to my understanding this is indeed the case at the moment. Wkr

All right, here it goes for the correct solution. The problem is that the driver was written some time ago and is depending on some legacy Slack APIs. I did some digging and found that there are two types...

Hi Chris thank you for reaching out to us. At the moment this is not possible in Cube. I will present this feature request internally. Wkr, Baptiste Pattyn

Hi It seems that the DataMiner Cloud Platform cannot reach the DataMiner System, which could have a few causes. We would love to help you further but need some extra information. First of all, can you...

Hi Mahito At the moment we do not allow users to change the name of an organization in the DataMiner Cloud Platform. If you would have a good reason to do so you can contact us at support.cloud.ecosystem@skyline.be....

Hi Miguel I had a look at the logging of your system and could see that the connection towards the cloud was dropped. You can clearly see this in the logging because it shows it with the following...

Hi Jens as Koen already mentioned you can decide if you want to give a certain user access to a specific Cloud Connected DMS by adding them to that DMS in the Admin app (see the docs for more info)....

Hi Ciprian this is not yet supported. With Cloud Ecosystem will be looking into an offering that will use databases in the Cloud. We have no ETA for this feature. Wkr

Hi Vaibhav Misra do you have more details on the types of IOT sensors that you want to monitor? This will be important to select the right driver for your devices. Once you have the devices monitored...

When the cluster is back up and running you could test through Postman. If I am correct these are the calls that the protocol is trying to do: GET /api/v1/nodes GET /api/v1/namespaces You can find...

Hi Manuel, at the moment this is not possible. In the future, we will look to support DMZ setups or the use of proxy servers. With a DMZ setup, you will be able to still isolate your DataMiner Agents....

Hi Michiel this is possible but will require a manual step to copy over you cloud tokens to the new machine. Let us know if you would like more information about this.

I took a quick peek on the catalog and found some connectors that might be of interest for you: Kafka producer and Kafka consumer MQTT client Other than these we do not offer any driver out of the...