Hi,
We have an issue monitoring a VM using the Microsoft Platform using WMI. Only partial data is shown on the different pages. (see image).
Several different versions of the protocol were already tested but without any luck. The configuration of DCOM and WMI also have been checked multiple times.
If we use a WMI-viewer program and execute the queries we see in the streamviewer we do see data. In the streamviewer we also don't see any errors. Neither in the element log.
If we monitor the same server from another DataMiner system, we do have all the data.
Has anybody seen this before? Or any tips on how to resolve?
Hi Wim,
We already tested this with several different versions of the MS platform protocol. But without any luck.
A task was created to further investigate this issue:DCP238120
One the solution has been found to this, it will also be shared here.
Which version of the Microsoft Platform protocol are you using? I also had this recently on a few VMs. Since I updated the protocol to the latest 1.1.3.x version I don’t have this anymore.