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Alexander Gorbunov

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First name Alexander
Last name Gorbunov

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This is the information we got from our IT team after some more testing: This is only an issue in Firefox due to 3rd party cookies being blocked. The cookies at fault are only used in external account...

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7 Votes

Hi Benjamin, I would distinguish two types of information synchronized between failover agents. DataMiner files - protocols, elements, scripts, etc. This is synchronized at application level (DataMiner...

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7 Votes Selected

Hello Leo, Please see DataMiner Docs for several ways of sending an email from DataMiner. In my opinion, creating an Automation script with an action "Email" is the simplest way to send a test email from...

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5 Votes Selected

Yes, this is possible. Via SLNetClientTest, using the call UpdateLogFileSettingsMessage: By editing LogSettings.xml (this requires a DataMiner restart): When the log level is changed, it is reflected...

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5 Votes Selected

Hi Dominik, When you configure backup on an agent in a failover pair, the backup task should be configured on both agents identically. You can verify that by checking Windows Scheduler on both servers....

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5 Votes Selected

Hi Paulo, I'll add a couple of notes to the information you posted. This is where SLNet Options can be found in the ClientTest tool: If you upgrade first from DataMiner 9.6 to DataMiner 10.0, which...

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5 Votes

Hi all, I faced the same issue recently. In my case the problem was resolved by adding permissions for the local group [computername]\Users on the folder C:\Skyline DataMiner. The required permissions...

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4 Votes Selected

Hi Dominik, It is expected that the folder C:\Skyline DataMiner\Backup exists on a DataMiner agent and that it contains certain files used to create backups, see the screenshot below. If you rename...

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4 Votes Selected

Hi Joao, Please make sure the following TCP ports are allowed on the DMAs: 4222, 6222, 8222, 9090. Normally DataMiner creates firewall rules automatically during the upgrade, but the changes may be prevented...

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4 Votes Selected

Reposting from the old Q&A site, answered by Ive Herreman: The Cassandra backup tool will read out the data directory location from the cassandra.yaml config file on the Agent where the backup is restored....

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4 Votes Selected

Hi Jeroen, There is a dedicated log file for backups: C:\Skyline DataMiner\Backup\Backup.log.txt There you will probably see more information on what's failing. There are many root causes that produce...

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4 Votes Selected

Hi Jeyaram, I would suggest to reduce the 'Timeout of a single command' to e.g. 10,000, but increase the 'Number of retries' to 1 or 2. The idea is that when you set a high value for the single command...

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4 Votes Selected

Here's what I found out by testing: Reports are stored one file per report in the folder “C:\Skyline DataMiner\Webpages\Reports\Templates\”. The naming is “[Report name as shown in the app].asp”....

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3 Votes Selected

Hello Ilan, There's some information in a related question: you could add the different sorts in your SubscriptionFilter (with a fullFilter) and work like that. I don't believe you can combine multiple...

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2 Votes

Hello Max, I believe this answers your question: https://community.dataminer.services/question/dataminer-backup-full-backup-with-remote-cassandra-and-elastic-db/answer/61662/ In short, the answer suggests...

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2 Votes Selected

Hi Rodrigo, I had this recently as well. On some DMAs NATS were not correctly installed, i.e. only nats-account-server.exe was running but not nats-streaming-server.exe. What worked for me was this:...

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2 Votes

Hi Ross, I'm replying somewhat late to this question, but I would like to clarify that the symptoms you observed - information events arriving up to two hours late - are not likely to be caused by the...

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1 Vote

There is also a possibility to use DataMiner server as a proxy, according to the documentation: Linking a shape to a video thumbnail | DataMiner Docs Quote from Docs: If a client does not have direct...

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1 Vote

In addition to Toon's answer: The pattern shown on the trend graph above tends to occur in failover setups. The cause is that in failover setups a repair operation is running on a weekly schedule. This...

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1 Vote

Hi Alasdair, I believe that CASSANDRA-15164 you referred to is indeed the cause of the problem. Quote from that page: if we ever have more than about 1.9 billion cells in a partition, the EstimatedHistogram that...

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1 Vote Selected

Hi Bruno, just to make this point more visible: DVE information is stored in the database, so to retain your DVE configuration, you must save and restore full backups with the database included. In...

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1 Vote

Hi Jens, You can see what elements are replicated from your DMA in the ClientTest tool. Connect to your DMA, go to Diagnostics > Connection Details, find a Replication connection in the list: In...

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1 Vote Selected

From the follow-up email: The [first] Screenshot is the Error that appears when exporting the Service. The [second] Screenshot is the service containing the element. The one in curly brackets is the...

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As I stumbled upon this question a year later, I'd like to update this question with our later findings. Perhaps it can still be relevant to some users. Two causes of high memory usage were found:...

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0 Votes Selected

To extend the answer from Ive: The format of the config file C:\Skyline DataMiner\SLAPIEndpoint\appsettings.json is shown in the screenshot below. Port numbers may be changed, but the change is not...

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Hi, I'll just add a picture to Wim's answer. This is how roles should look like in Server Manager: The screenshot is from Windows Server 2019, but it looks just the same in 2016 and 2012R2.

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0 Votes

Hi Alasdair, here are some checks you can perform to narrow down an SLDataGateway memory issue: Check VM Size trending of SLDataGateway in a Microsoft Platform element that monitors your agent. Does...

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0 Votes

Hi Joao, This may be a Cube issue. Could you try the following: Start with checking for errors in Cube logging; Connect to the DMA using XBAP Cube (preferably with Administrator account); Run "Clean...

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0 Votes