Hi Benjamin, I would distinguish two types of information synchronized between failover agents. DataMiner files - protocols, elements, scripts, etc. This is synchronized at application level (DataMiner...

Hello Leo, Please see DataMiner Docs for several ways of sending an email from DataMiner. In my opinion, creating an Automation script with an action "Email" is the simplest way to send a test email from...

Yes, this is possible. Via SLNetClientTest, using the call UpdateLogFileSettingsMessage: By editing LogSettings.xml (this requires a DataMiner restart): When the log level is changed, it is reflected...

Hi all, I faced the same issue recently. In my case the problem was resolved by adding permissions for the local group [computername]\Users on the folder C:\Skyline DataMiner. The required permissions...

Hi Dominik, When you configure backup on an agent in a failover pair, the backup task should be configured on both agents identically. You can verify that by checking Windows Scheduler on both servers....

Hi Dominik, It is expected that the folder C:\Skyline DataMiner\Backup exists on a DataMiner agent and that it contains certain files used to create backups, see the screenshot below. If you rename...

Hi Joao, Please make sure the following TCP ports are allowed on the DMAs: 4222, 6222, 8222, 9090. Normally DataMiner creates firewall rules automatically during the upgrade, but the changes may be prevented...

Reposting from the old Q&A site, answered by Ive Herreman: The Cassandra backup tool will read out the data directory location from the cassandra.yaml config file on the Agent where the backup is restored....

Hi Jeroen, There is a dedicated log file for backups: C:\Skyline DataMiner\Backup\Backup.log.txt There you will probably see more information on what's failing. There are many root causes that produce...

Hi Jeyaram, I would suggest to reduce the 'Timeout of a single command' to e.g. 10,000, but increase the 'Number of retries' to 1 or 2. The idea is that when you set a high value for the single command...

Here's what I found out by testing: Reports are stored one file per report in the folder “C:\Skyline DataMiner\Webpages\Reports\Templates\”. The naming is “[Report name as shown in the app].asp”....

For Cassandra: A cluster of 8 nodes and replication factor of 3 will handle shutting down of one node with no impact. It is therefore safe to do a rolling upgrade one node at a time. DataMiner should...

Hello Max, I believe this answers your question: https://community.dataminer.services/question/dataminer-backup-full-backup-with-remote-cassandra-and-elastic-db/answer/61662/ In short, the answer suggests...

Hi Alasdair, I believe that CASSANDRA-15164 you referred to is indeed the cause of the problem. Quote from that page: if we ever have more than about 1.9 billion cells in a partition, the EstimatedHistogram that...

Hi Jens, You can see what elements are replicated from your DMA in the ClientTest tool. Connect to your DMA, go to Diagnostics > Connection Details, find a Replication connection in the list: In...

From the follow-up email: The [first] Screenshot is the Error that appears when exporting the Service. The [second] Screenshot is the service containing the element. The one in curly brackets is the...

As I stumbled upon this question a year later, I'd like to update this question with our later findings. Perhaps it can still be relevant to some users. Two causes of high memory usage were found:...