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Hi Petro, I'm glad you found your way to the Dojo questions! 🙂 I'll provide the same/similar answer, as I provided via mail, to help others. The DM Docs are a good place to start: Data replication...
View QuestionDataminer keeps the logs for the current and previous runtime. For example, a DM restart moves the current logs towards the _BAK/previous logs. Element logs are also kept for current and previous runtime....
View QuestionHi Jaime The error message you receive is quite generic, it would be good if you could get some details on it. 2 things you could do to get a clearer error message: Check the Cube logging (cogwheel...
View QuestionHi Bhavana The following links will likely help you forward: Data Acquisition & Control Plane - DataMiner Dojo This refers to the online courses for developing own drivers. Videos - DataMiner...
View QuestionHi Daniel This is expected/estimated to be released end of this week. Also feel free to look at our Release overview 🙂 DataMiner release overview 2023-2024 - DataMiner Dojo
View QuestionHi Syed Please be aware that the SLSpiHost process is not an important/critical process for the good/correct functioning of your Dataminer system. It's an "optional" process. This process facilitates...
View QuestionWe tend to follow the policy of Windows on this matter(*), so in short keep your OS up to date. Note that it's always good to be aware of the updates as there's always a small chance that it might cause...
View QuestionHi Ryan I would start by going back to the start screen of the Cube Launcher and on the bottom right, check the cogweel: 1. Check if there are any updates 2. Clean the Cube cache 3. If it still fails,...
View QuestionOpen nodetool in command prompt (found in C:\Program Files\Cassandra\bin). Then type "nodetool version" It's advised to use v3.7
View QuestionHi Laszlo * If this is about a specific element using a trend/alarm template, then I would opt for a DELT export: Exporting elements, services, etc. to a .dmimport file | DataMiner Docs * However if...
View QuestionHi Daniel The upgrade procedure for a DMA and a DMP isn't the same. As you can see from the DM Docs, DMPs are not seen in the list of DMA's. This is likely why you get such an exception. As such, I assume...
View QuestionHi Rob You could just click the view of those elements. On the left-side of the data-page, select elements. This will show you the list of all elements inside that view. Then you can just select all and...
View QuestionHi Bernard I can confirm this is possible since v10.2.11 or v10.3. I tested this locally on single parameters and on tables (using the cardvar on the index like you did). Maybe stating the obvious, but...
View QuestionHi Daud Marieke and Ive already pointed you towards the correct Release Notes, I just want to provide some additional small details and tips. If the version indicates CU0, then it means we're dealing...
View QuestionI'm assuming you're talking about the Acquisition IP of a failover system? By definition, 2 network connections can be used: Corporate Network = 1st interface The network where the users of the system...
View QuestionHi Milos! Normally the FQDN's are used, but if the certificate holds the (V)IPs of the agents, that should be fine. Do you only have this issue when connecting to the VIP? Or do you have the same when...
View QuestionBased on the logs received, there was a TrustFailure, showing the server was unavailable (503) and/or no trust relationship could be established for the SSL/TLS channel. Referring to https://community.dataminer.services/question/http-error-500-19-internal-server-error/ ...
View QuestionHi Pilar This can be found in the help, please have a look at step 5 of Uninstalling a DataMiner Agent. Should there be any issues or questions, let us know 🙂
View QuestionHi Edib This is the Alarm Duration Indicator, this is a visual representation how long the alarm has been active on the system. The longer it has been active, the "wider" the progress bar.
View QuestionHi Elvio I'm not very familiar with the offloading of alarm properties to a central database, so I'm not able to give you a straight answer. What I understand from your question is that some alarm properties...
View QuestionHi Miguel, in order to download a connector from the catalog, it would be required to have your DataMiner system cloud connected to be able to use this feature. You can find all requirements here. (The...
View QuestionHi Arun I won't be able to give you an answer here, but perhaps some context that might help you. In short, I'd say, yes the windows updates probably could affect the VIP. But if it's the case here,...
View QuestionHi Carlos First of all, if this is a recurring issue, then you'd best contact techsupport. If it's an isolated occurrence, ie it only happened this 1 time, then know that a DM restart will most likely...
View QuestionNormally you should also be able to find something in SLNet.txt when it fails. Maybe you could also double check if the server has all needed files to take a backup (f.e. TakeBackup.exe, BackupSettings.xml,...
View QuestionHi João I encountered this issue as wel on v10.0.9. I tested several ways to remove it, but the following procedure was the easiest: Disable the failover Remove the single agent from the cluster...
View QuestionHi Stacey I think we can extend Reinout's answer towards Dataminer in general: Is the MediaOps Solution considered to be WCAG (Web Content Accessibility Guidelines) compliant? - DataMiner Dojo In short....
View QuestionHi Marco I'm assuming you're talking about the memory usage of SLDataMiner? SLDataMiner is a 32bit process, meaning it can use a maximum of 4GB RAM. Practically, we can see it usually crashes around 3.5GB....
View QuestionPersonally I would opt to search via the Root View: 1. Open the Root View 2. Go to the Elements 3. Search for the specific protocolname and protocol version For me this was "Microsoft Platform" "1.1.4.2"...
View QuestionIt's obviously important to know what the root cause for this is, e.g. communication issues towards the DB or perhaps an issue in the Cube client. Once you know, you can use the following to remove the...
View QuestionHi Henri Wale already pointed you towards an answer, I want to go into a bit more detail as this method usually opens a lot more options in the use of correlation+automation. If this wouldn't answer your...
View QuestionHi Daud I believe this is a job for the inverted heartbeats to handle. Please have a look at the included link, it will explain it better than I would.
View QuestionThe IIS logs might show you some extra information as well. C:\inetpub\logs\LogFiles\W3SVC1 The 1st thing that came to mind were: To execute C:/Skyline Dataminer/Tools/ConfigureIIS.bat Check the...
View QuestionHi Ryan The screenshot turned out a bit small, but I believe the error code is -2147467259, which unfortunately is a generic error. Based on the given error log, the backup seems to be having issues...
View Question0x80004005 is a very generic error code, it might as well say "computer says no", without any additional explanation. Not sure about it, but I would think 1 of the involved SL processes was blocked or...
View QuestionHi Ruben Ive and Jon are correct, I'll add to their answers to provide you a more complete answer. DataMiner Installer v10.2 - DataMiner Dojo => DevCenter hasn't been included since DataMiner Installer...
View QuestionHi Ryan Without knowing the details of your system, the following Method of Procedure will be your base reference: Migrating a Failover pair to new hardware | DataMiner Docs (=> Rene already forwarded...
View QuestionHi Ajmal Can you clarify if it's an upgrade or a rollback? Either way neither should take multiple hours. But we'll try to help you get it going again! Next to Edib's reply, it might be good to first...
View QuestionHi Paul This message is typically shown when resource usage is or was extensively being used. This could be due to e.g. a memory leak on the system or insufficient resources or if Cassandra is running...
View QuestionHi Paul Can you go onto the server, to directory: C:\Skyline DataMiner\Upgrades\Packages\<last package> Rename that <last package> folder to e.g. _<last package> And see what this...
View QuestionHi Randy I'm thinking in the same lines as Arunkrishna, did you delete the Cassandra service as well? Would you have an update on this? Did you retry the DM installation? The installation log you mentioned,...
View QuestionFrom what I understand, it's just how windows handles the archiving/zipping. I'm not sure if we can change this. There is a way to move the TEMP folder to a different drive, which is mentioned here: https://superuser.com/questions/376588/change-the-temp-folder-used-when-zipping-archiving-files...
View QuestionSince v10.2 and v10.1.12, NATS is now used for communication between SLNet and SLHelper. Is it right after the upgrade or only when an action is done? E.g. when a report is generated in pdf format? I...
View QuestionHi Luis The next time that the reporter is unavailable, could you check if these work? The new reporter http://localhost/dashboard/#/ The "old" reporter http://localhost/Dashboards/Default.aspx...
View QuestionYes, this is possible. I did this successfully in a production environment this week. A full dataminer + DB backup was taken from a v3.7 setup and this was restored on a clean agent, running Cassandra...
View QuestionHi Jeroen I'm not able to tell you what exactly can cause the failure. I can tell you how to investigate it. If you would try this and it occurs again, keep note of the time. Could you see some kind...
View QuestionHi Thomaz This notice is typically given when the SMTP was misconfigured and Dataminer can't access the mail server. So maybe something changed? Maybe on server or network level? Could you double check...
View QuestionHi Arunkrishna Is there a reason why no upgrade to v9.6 was done? v9.5 is currently the oldest version we support now and v10.0 is already out since Q1 2020. I don't suppose it's an option to propose...
View QuestionI don't know about a certain query to easily show you such data, there could be such a query, but I'm no CQL wizard.. (maybe ask the Cassandra Champion?) We tend to use the Cassandra Cluster Validator...
View QuestionHi Jens As mentioned by Michiel already, alarm templates is based on the system and on the preference. He already told you the typical trended parameters used in QA. In IOC, we also created something...
View QuestionHi Joerg I'll need to make some assumptions and guesses without knowing the full details how the failover is configured (sync, heartbeat) and without all the log files (mainly SLNet and NATS). Both agents...
View QuestionHi Nathan I found 2 older cases with an (almost) identical exception stacktrace. This exception appears to be caused when a request is done to an element which hasn't completely started up yet. If this...
View QuestionHi Bhavana I'm assuming this is a scheduled task that sends a mail with a report attached to it. In this case I would try the following: Can you double check the SLScheduler logs at time of execution?...
View QuestionHi Min Could you check C:/Skyline Dataminer/Logging/CassandraDriver.txt? I'm suspecting to find something related to "SQLite error (...)" and "database table is locked" (-> DCP208118/RN37365) If that's...
View QuestionHi Paul, I just found a nice post and thought of your question. Since v10.3.8, there's an alternative way to tackle such resource investigations. For this I'd like to refer to Using the power of insights💡for...
View QuestionHi Manuel Based on DIS settings | DataMiner Docs I would say port 8004 is the only port that needs to be opened. The installation guide refers to the above link, no other ports are mentioned.
View QuestionHi Bruno I would just recommend to double check that you are certain that your DataMiner Agent won't be affected (i.e. it's truly an old keyspace). You can verify this by going to the DM agent > System...
View QuestionHi Sevil I believe you're thinking of 1 of the following: Replication (e.g. an element is replicated from 1 DMS on another) Northbound Interfaces Web Services (SOAP or JSON) SNMP forwarding...
View QuestionHi Bruno I know you can find the Cassandra structure can be found in the DM Docs. However this is for single Cassandra nodes, I wasn't able to find similar information for Cassandra Cluster and/or Elastic....
View QuestionHi Miguel Could you try from scratch? So remove all files you copied from the WhatsTheSize zip and copy them over again. Perhaps even downloading the zip again, but it would surprise me if that would...
View QuestionHi Yohann and Thomaz, I stumbled upon this dojo question during an investigation. This is by design(RN5007) configuration of redundancy groups is restricted on DVE Manager (i.e. main elements) unless...
View QuestionNext to the above, the filters are located here: C:\Skyline DataMiner\Users\SharedUserSettings\Filters for the public/protected filters C:\Skyline DataMiner\Users\<username>\Filters for the...
View QuestionHi Jeeva From the exception message, I'd say this would be the 1st DM config on the system. Could you verify that the folder C:/Skyline DataMiner is now a shortcut (check the icon) + C:/Skyline DataMiner...
View QuestionHi Carlos Sorry for the delayed response. I see 3 other messages, besides the TinyInt messages: "Notice 'net' Process exited with exit code 2" + "Notice [FAILED] Start Service slnet" We've seen this...
View QuestionWe already have a solution for automation itself (i.e. without the use of a webAPI), which is available since v10.0 --> RN21878 The AlarmTemplateHelper class can be used to create, retrieve, modify...
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