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Fenta Alemahu

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First name Fenta
Last name Alemahu

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Hi Manuel, If the ultimate goal is to set a write parameter in SNMP table, you can directly set the SNMP write parameter from the QAction using the snmpSet option. Follow the instructions under “Using...

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6 Votes Selected

Hi Marco, The SSM feature is implemented in the latest version of the Ateme Titan Edge protocol version 1.0.2.1. Update the protocol to this latest version and you will be able to monitor and configure...

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3 Votes Selected

Hi Henrique, The Dolby DP580 connector is developed based on version 2.5.0.5 of the device API. So, it could be that the service that dataminer is requesting is not available for version 1.1.0.8 at that...

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Hi Marco, If you add the square brackets around the IP addresses when setting the SSM address in the Titan Edge connector, that will cause a bad formatted data, and the device will not accept the data...

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2 Votes Selected

Hello Mohammad, This issue has been resolved in the latest version of the protocol. So, deploy the latest version (in the 1.2.4.X range) from the catalogue and that should work fine. As a side note and...

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2 Votes Selected

Hi Marco, I may not have the answer for all questions but let me answer some of them: In order to remove a service completely from the X20 too, you need to delete the corresponding Input from the Inputs...

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2 Votes Selected

Hello Omer, If you want the element not to go into timeout when a specific session is in timeout, you can add the ignoreTimeout attribute in the session definition.

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1 Vote

Hi Noor, The Statistics data are available via the Statistics/Telemetry Interface other than the HTTP. You need to provide the client certificates and enable the Statistics interface. Once the Statistics...

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1 Vote

Hi Thomas, It looks like this question is answered here? https://community.dataminer.services/question/aaa-services-tacplus-radius/

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Hi Hideyuki, In addition to what Tom suggested, check if the value of the length parameter and the actual length of the Data are equal/matching. When the number of bytes is larger or smaller than the...

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1 Vote

Hi Matej, Can you try the dynamic polling feature together with the Smart-Serial behavior after a physical device disconnect procedure?

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1 Vote

Hi Diko, The alarm severity integer values are described/mapped in the AlarmLevel enum.

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0 Votes Selected

Hi Tobias, You can retrieve the discreet display as follows: GetElementByIDMessage getElementInfoMsg = new GetElementByIDMessage { DataMinerID = iDmaID, // Dataminer ID where the element is hosted. ElementID...

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This is a software issue. A task is created and our data insights team is working on it.

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