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Hi Manuel, If the ultimate goal is to set a write parameter in SNMP table, you can directly set the SNMP write parameter from the QAction using the snmpSet option. Follow the instructions under “Using...
View QuestionHi Chirangee, You have different options to get data from the device using HTTP api calls. If there is no additional URL that you use to get data and only poll data with the IP, remove the URL attribute...
View QuestionHi Marco, The SSM feature is implemented in the latest version of the Ateme Titan Edge protocol version 1.0.2.1. Update the protocol to this latest version and you will be able to monitor and configure...
View QuestionHi Henrique, The Dolby DP580 connector is developed based on version 2.5.0.5 of the device API. So, it could be that the service that dataminer is requesting is not available for version 1.1.0.8 at that...
View QuestionHi Chirangee, You can set default ports for an SNMP (Main) and HTTP (Secondary) connection in the protocol definition like shown below. For the IPs, you need to fill them in the element configuration...
View QuestionHi Hari, You can use the Idms and Idma calls to get the number of services in a cluster or in an agent. var idms = engine.GetDms(); // services in the cluster var dmsServices = idms.GetServices(); var...
View QuestionHi Marco, If you add the square brackets around the IP addresses when setting the SSM address in the Titan Edge connector, that will cause a bad formatted data, and the device will not accept the data...
View QuestionHello Mohammad, This issue has been resolved in the latest version of the protocol. So, deploy the latest version (in the 1.2.4.X range) from the catalogue and that should work fine. As a side note and...
View QuestionHi Marco, I may not have the answer for all questions but let me answer some of them: In order to remove a service completely from the X20 too, you need to delete the corresponding Input from the Inputs...
View QuestionHi Chirangee, The course in the following link gives you complete guide on how to develop SNMP connector. https://community.dataminer.services/courses/dataminer-connector-integration-snmp-basics/
View QuestionHello Omer, If you want the element not to go into timeout when a specific session is in timeout, you can add the ignoreTimeout attribute in the session definition.
View QuestionHi Noor, The Statistics data are available via the Statistics/Telemetry Interface other than the HTTP. You need to provide the client certificates and enable the Statistics interface. Once the Statistics...
View QuestionHi Thomas, It looks like this question is answered here? https://community.dataminer.services/question/aaa-services-tacplus-radius/
View QuestionHi Hideyuki, In addition to what Tom suggested, check if the value of the length parameter and the actual length of the Data are equal/matching. When the number of bytes is larger or smaller than the...
View QuestionHi Matej, Can you try the dynamic polling feature together with the Smart-Serial behavior after a physical device disconnect procedure?
View QuestionHi Diko, The alarm severity integer values are described/mapped in the AlarmLevel enum.
View QuestionHi Tobias, You can retrieve the discreet display as follows: GetElementByIDMessage getElementInfoMsg = new GetElementByIDMessage { DataMinerID = iDmaID, // Dataminer ID where the element is hosted. ElementID...
View QuestionThis is a software issue. A task is created and our data insights team is working on it.
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