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The ‘Use Polling (Connection)’ Setting

Solved24.29K views11th July 2023
3
Ken O'Connor542 1st February 2022 0 Comments

Very simple question.. What is the setting 'Use Polling (Connection)' used for? Does it or can it enhance performance/user experience?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

2 Answers

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Gellynck Jens [SLC]2.71K Posted 1st February 2022 1 Comment

Hi Ken,

I believe these pages will answer your question: Eventing or Polling & .NET Remoting Eventing.

It can enhance the user experience when there is a firewall between the client & server.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023
Alberto De Luca [DevOps Enabler] commented 15th June 2022

Quoting Jens on this: “Eventing mode” and “Polling mode” are the two possible ways of relying on “.NET Remoting” to transfer information between client & Server. Based on my working experience, I’d always recommend to work with “Eventing” in any production environment: “polling” is just a quick workaround (implemented in .NET Remoting) to make sure the connection is still possible, even when the ideal set of ports (required for eventing) is being blocked.

If that’s the case, working with Network and System admins (to get eventing working) may be the best option – in systems where Cube connection is not too critical, indeed switching to polling can be a quick fix – but still not the ideal way of setting up the comms.

1
Ive Herreman [SLC] [DevOps Enabler]13.52K Posted 1st February 2022 0 Comments

Hi Ken,

You can find some more details on what this is on this help page.

The default interval when using polling is 1000ms (1 second).
There aren't really any valid reasons to increase the polling, as it's unlikely that the users working with the system will notice any difference.

You could potentially decrease the polling interval, to save some network bandwidth, but the difference will be negligible and would only make sense when connecting to your DataMiner system over a metered connection.

Ive Herreman [SLC] [DevOps Enabler] Answered question 1st February 2022
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