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  • >> Go to dataminer.services

Receiving Error when executing code but only on the first attempt

141 views4th July 2023Automation Skyline.DataMiner.Automation
2
Tyler Brown [DevOps Advocate]184 1st June 2023 4 Comments

Hi there,

My team is receiving the error message: "Error: Could not verify that parameter 44909/5266/363/ was correctly set(50 retries)."

This error occurs only on the first attempt of running this script. After running it a second time with the exact same parameters then it works correctly. This is causing issues as we are generating a new configuration file and a file still gets generated with an auto-generated name when it throws this error.

Thank you,

Tyler

Marieke Goethals [SLC] [DevOps Enabler] Answered question 4th July 2023
Miguel Obregon [SLC] [DevOps Enabler] commented 2nd June 2023

Hi Tyler,
It could be the case that when you are performing the parameter set the first time, the device/platform is taking time to acknowledge the update. As a result the script will not be able to verify that the parameter set was executed correctly. By the next time that you are performing the parameter set, the parameter was already updated.

Tyler Brown [DevOps Advocate] commented 2nd June 2023

Hi Miguel,
Yes we are executing an automation script and setting a parameter. We figured that it may just be timing out so we put a set timeout on it to get it to wait for it. However it didn’t seem to matter as we still received the same error message.

Is there anything we can do to make sure that the system verifies that the parameter was set correctly?

Thank you,
Tyler

Alberto De Luca [DevOps Enabler] commented 2nd June 2023

Can you test on the device itself, if by disabling the verification (before running the script) the parameter is actually set? If so, you’d have the script working since the first time, and what needs to be checked is the reason why it takes more than 50 retries to confirm

Tyler Brown [DevOps Advocate] commented 2nd June 2023

Yes we removed verification before testing and still ran into the same error message.

1 Answer

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Marieke Goethals [SLC] [DevOps Enabler]1.91K Posted 4th July 2023 0 Comments

Hi Tyler,
I see that this question has been inactive for some time. Have you found a solution for this yet? If not, feel free to contact techsupport@skyline.be for assistance.

Marieke Goethals [SLC] [DevOps Enabler] Answered question 4th July 2023
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