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Is there a cost per user for client access licenses ?

Solved1.67K views10th July 2023client access license cost
2
Didier Schepens [SLC] [DevOps Advocate]202 10th August 2020 0 Comments

Do I have to pay for DataMiner client access licenses, is there a cost per user ?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 10th July 2023

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Ben Vandenberghe [SLC] [DevOps Enabler]9.06K Posted 10th August 2020 0 Comments

As Ive mentioned, you can have as many named individual users as well as as many concurrent users as you want in your DataMiner System, i.e. there is no license constraint related to those metrics.  So you can really ensure that as many people as possible in your organization can benefit from being able to tap into the wealth of data that DataMiner typically provides from across the entire operation.

There are of course limitations to how many users can be active, but that largely depends on what kind of users those are.  Because there is obviously a big difference in terms of system load between a user who just watches the screen for alarms and all that, and a user that performs for example historical queries on the alarm history.  The systems I have seen in operation typically have 10's of users concurrently active, up to even well over 100.

From a testing and validation point of view, I know the Skyline QA teams perform regression testing on new versions of DataMiner with 100 online users in the system (opening elements, services, views and requesting some historical alarms and time traces on select metrics).  But again, the latter is a relative thing also, and this is referred to as "common user behavior".

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 10th July 2023
3
Ive Herreman [SLC] [DevOps Enabler]13.50K Posted 10th August 2020 0 Comments

Hi Didier,

There is no cost per user or per client access.

Ive Herreman [SLC] [DevOps Enabler] Answered question 10th August 2020
1
Glenn D'Haene362 Posted 10th August 2020 0 Comments

No, that's one of the beauties of DataMiner.  There is "no user license" cost.  While multiple other products sell concurrent user-license packages, Skyline since day 1 decided not to do this.  DataMiner is a true e2e enabling platform that can be used across different business segments of your organization,  hence by not limiting the number of concurrent client licenses, we believe it benefits the return on your investment today & in the future without any 'commercial' license boundaries.

Glenn D'Haene [SLC] [DevOps Advocate] Answered question 10th August 2020
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