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Is DataMiner 9.5 incompatible with new protocol packages?

Solved2.24K views10th July 2023DataMiner 9.5 DMProtocol protocol
4
Edson Alfaro [SLC] [DevOps Advocate]1.38K 8th October 2020 1 Comment

Are there any changes in the new way to generate driver packages (.dmprotocol) that makes a 9.5 system incompatible, throwing a message that says Unable to Upload DMProtocol "XXXXXXXX": No License for encrypted protocol found

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 10th July 2023
Edson Alfaro [SLC] [DevOps Advocate] commented 12th October 2020

The issue was fixed by upgrading the system to 9.5 CU17 or 9.6 CU5, more info can be found at the release notes of Dataminer 9.6 under ID DMS RN 1089

4 Answers

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6
Johan Hallez [SLC] [DevOps Member]74 Posted 9th October 2020 2 Comments

Hi Edson,

can you also check if the protocol you are using meets the "minimum DMA version"?. I had a similar error message and it was due to the fact that the driver required a specific minimum DMA version which was not met.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 10th July 2023
Jan Vanhove [SLC] [DevOps Member] commented 9th October 2020

Johan, Edson, indeed, incorrectly, the minimum version check throws the error you encounter. We’ll have to fix this to avoid more confusion.

Edson Alfaro [SLC] [DevOps Advocate] commented 12th October 2020

Hi Johan, Jan,

In my testing case, the minimum version specified in the driver was lower than the DMA version. The Driver was 9.5.3, The DMA 9.5.0.0-8368

4
Jan Vanhove [SLC] [DevOps Member]1.16K Posted 9th October 2020 0 Comments

Edson, the problem you encounter is probably because encrypted drivers are only allowed on DataMiner with a specific protocol list.

Some background:

We have 3 'types' of protocol deployments:
- Fully open protocols
- Signed protocols
- Encrypted protocols

In this protocol context we also have 2 types of DataMiner licenses:
- A DataMiner that allows all protocols (default)
- A DataMiner that only allows specific protocols

The first, default DataMiner type, can run any 'fully open protocol' and 'Signed protocol'. The second version with a specific protocol list, can only run 'signed protocols' and 'encrypted protocols' which are licensed in the specific list.

Jan Vanhove [SLC] [DevOps Member] Answered question 9th October 2020
4
Jens Vandewalle [SLC] [DevOps Enabler]9.44K Posted 9th October 2020 1 Comment

Hi Edson,

I have the feeling that the license of the Agent only allows certain protocols. Would it be possible to verify that the protocol that you want to upload isn't mentioned in the license?

Edson Alfaro [SLC] [DevOps Advocate] Posted new comment 12th October 2020
Edson Alfaro [SLC] [DevOps Advocate] commented 12th October 2020

Hi Jens,

I installed the 9.5 CU15 locally and got the error, so the license should not be the problem.

4
Jelle Hoorne [SLC] [DevOps Member]197 Posted 9th October 2020 1 Comment

Hi Edson,

Let me ask the obvious question here first, is the protocol you are trying to upload actually allowed to be installed on the system .i.e. is it present in the license of that user? (DataMiner > About > license)

Edson Alfaro [SLC] [DevOps Advocate] Posted new comment 12th October 2020
Edson Alfaro [SLC] [DevOps Advocate] commented 12th October 2020

Hi Jelle,

I’ve seen that in other systems that’s why I installed the 9.5 CU15 locally and got the error, so the license should not be the problem.

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