Hi community,
When the IP address of my DMA change, I lost the cloud connection.
And when I try to reconnect I have the following issue.
I manually updated the IP address with the new IP in DMS.xml and SLCloud.xml but I have the same result.
Thank you for your help.
Yvan Barbotin [SLC] [DevOps Advocate] Selected answer as best 3rd July 2023
Hi Alberto,
My local DMA is installed on a VM running on Hyper-V. Every time I restart my computer the IP of this VM is updated and I lost the cloud access
Hi Yvan,
Have you reinstalled NAS and NATS as mentioned in Changing the IP of a DMA | DataMiner Docs?
In your case I would suggest to use your server name instead of an IP address to avoid connection lost when restarting.
Yvan Barbotin [SLC] [DevOps Advocate] Selected answer as best 3rd July 2023
Hi Jens,
With NAS and NATS reinstallation it works well. Thanks for this answer 🙂
Can you revert to the previous IP and fetch a capture on the interface to compare before / after the change of IP?
Do you have VIP & failover or just single DMA?
If your private IP has been updated everywhere, the authentication should still go ahead – certificates are based on the name… so it’s an interesting one:
is there any webproxy or similar in-between?