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Yvan Barbotin

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First name Yvan
Last name Barbotin

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Hi, If you use audible alarm per alarm tab in your alarm console, you will have the alert even if you are on a different Cube Side (where the tab is not opened).

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2 Votes Selected

Hi Ryan, Did you manually update your propertyConfiguration xml file? Can you share more details about the duplicate properties (properties names)?

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1 Vote

Hi Philip, Did you have "unresponsive" messages reported you started a Cube session? Cube can freeze and you have a workarround described in the documentation. https://docs.dataminer.services/user-guide/Troubleshooting/Known_issues/KI_DataMiner_Cube_freeze_on_startup.html

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1 Vote

Additional info : I want to find for all users the info. The objective is, for example, if all users are connected on the same DMA it could explain a CPU load increase on this specific agent. Thanks

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1 Vote

Hello, Which driver version do you have? May be you are not running the latest version. Don't hesitate to contact our support if needed for this issue. Best regards

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1 Vote

Thanks Sebastiaan and Wim for your answers. When I open the url with Edge and open dev tools, it loads continuously.

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0 Votes

Hi Shawn, According to documentation (https://docs.dataminer.services/user-guide/Advanced_Functionality/Security/Basic_security_configuration/Managing_user_groups/Deleting_a_user_group.html) you should...

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0 Votes

Hi Sebastiaan, Thanks for your answer. Do you know what is the normal memory consumption? SLHelper uses 4GB quickly and then continues to increase (see trending below). If it's not the expected behaviour,...

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0 Votes

Hi Jason, I think you have to do it file by file. I wrote an automation script to clean up old removed files and I had to list all the files manually. With automation script you can easily create a list.

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0 Votes Selected

Thanks Ive. I renamed on each agent, the package with "executing" status and successfully restarted the installation of the new web upgrade.

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To solve this issue, I used script condition. Example below.

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0 Votes Selected

Hi, How did you solve this issue? I have the same issue in a DMS with 15 agents (DataMiner version 10.2.12-CU1). The first agent reports this process disappearing. Thanks

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Hi, I have a similar issue with properties "Created", "Created by", "Modified" and "Modified by". The IDs are the same between Service and Element. Is it normal ? If no, How can I solve this? Thanks

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0 Votes

Important to note : Automatic updates are not available with a MSI standalone installation. This is the reason why, in my case, it was not possible to have an update

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0 Votes