Hi, I think this is related to some Windows/Windows defender setting. Could you verify the 'Check apps and files' setting in Windows Security -> App & Browser control? If this settings is set to...

Hi, I think your question can be extended to the more general question 'how to securely use secrets in automation scripts' and I think this has somewhat been answered in this thread. The conclusion from...

Hi, A quick test makes me believe that only lowercase alphanumerical characters (a-z, 0-9) are allowed.

Hi, The process of resetting the password differs a bit depending on how the user signs in. We allow users to sign in with their Microsoft, Google, Amazon or LinkedIn account, so the user should reset...

Hi, Currently, this is not supported. We do have a project on our backlog to map out which services can be moved away from running as Local System in the future, but at the moment it is to early to tell...

Hi, To answer your first question: It is not possible to specify a custom port for the communication between the CloudGateway and dataminer.services. This communication is HTTPS and WSS based, so we chose...

Hi, Which DataMiner version are you running? MSV C++ 2005 and 2010 can be uninstalled after upgrading to DataMiner v10.3.9. For .NET, it depends on the DataMiner version, but also on the DxMs that are...

Hi, We do follow Microsoft's support lifecycles, which means that for all supported DataMiner versions, we support all OS versions that Microsoft supports. So, there are no different OS requirements for...

Hi, A DMZ network is a network that is isolated form the public internet via a firewall and from the corporate network, also via a firewall. In theory this can be the same firewall with different sets...

Hi Jochen, I believe DOM data is stored in the elasticsearch/opensearch database (if you're not using StaaS). I would not advise to store credentials/keys in there because that data is not encrypted at...

Hi Koen, You are correct that this backdoor does not affect DataMiner. The backdoor specifically targets sshd for linux. This does mean that customers with Cassadra & Opensearch installations might...

Hi Koen, you are correct that DataMiner doens't use any of the components. ElasticSearch doesn't use ActiveMQ since it's not listed on their dependencies list nor did they release a securit advisory....

Hi, My guess is that the device you're trying to connect to, does not accept TLS 1.0 and TLS 1.2. Would it be possible to verify which TLS versions the device does accept? Since the other Agent, running...

Hi Ryan, My guess is that the ConnectionTester is telling you that it's connecting to the cloudgateway at <IP> over NATS (port 5100) in order to validate whether that cloudgateway has a connection...

Hi, Hi, this error message indicates that Cube somehow cannot connect towards DataMiner. Can you verify whether you can ping the DMA? When connecting over https, this error is shown when Cube fails to...

Hi I tested which settings get applied when a User is in multiple groups. It seems like the settings that get applied depend on the order in which the User became member of a group. The first group where...

After investigating wireshark traces, it looks like the Master server does not support TLSv1.1 or any of the ciphers the client (DMA) supports because the Master server immediately sends a TCP reset message...

Hi, I can't help you with the question about a DMA in a different network behind a NAT, but I can help you with your question about encrypting all communication in a DMS. I will start by recommending...

Hi Alberto, Windows NT 6.2 refers to both Windows 8 and Windows Server 2012. Windows 8 is already end of life. Windows Server 2012 will go end of life in October. DataMiner follows Microsoft's lifecycle...

Hi, After setting or changing environment variables (as done in step 16), you should open a new PowerShell prompt in step 17 for the changes to take effect. This was not really clear in the documentation,...

Hi Zean, To access the Dashboards and Monitoring app via dataminer.services you have to be logged in to dataminer.services. For Cube, I'm assuming you mean the remote cube access as anounced here. This...