Today, guaranteeing service continuity and performance during maintenance slots is considered a fundamental capability for all ICT media and broadband teams. And as business and operational workflows are being transformed to all-digital workflows, so are planned maintenance workflows.
Automation of planned maintenance is becoming a bigger challenge than ever.
- Firstly, the emergence of IP and virtualization enables dynamic allocation of resources and resource pools. That means that keeping track of all planned services and planned maintenance becomes a challenging task for operators.
- Secondly, guaranteeing service continuity and performance during maintenance slots requires complex service redundancy, (multi-cloud) (re)deployment and orchestration.
- Last but not least, executing maintenance affects multiple teams in your organization and beyond.
The DataMiner Planned Maintenance app (PLM) centralizes planning and automates execution in one single platform that serves all teams in your organization, your end customers and also capacity providers. The end-to-end automation of PLM workflows substantially reduces unexpected outages and brings down costs in your organization. Using a standard BPMN API, its integration with your existing OSS/BSS processes, such as service planning and change management, incident management, etc., leads the way to digital transformation.
In this video, we will show you all the capabilities that you can leverage with the DataMiner Planned Maintenance app.
For some more information, including a product sheet, take a look at our DataMiner Planned Maintenance app page.