The are a range of innovative services that augment your private DataMiner System, whether it is running in the cloud or on-premises. These services provide integrations with online services (such as Microsoft Teams), tools to effectively collaborate with anyone in- or outside of your organization, interaction & exchange with a vibrant community of your industry peers, and much more.

For systems with Perpetual-use licenses, these services are bundled into five tiers that users can subscribe to. Each tier contains a set of functionalities and capacities from the different services. A tier subscription comes with a monthly fee, except for the Essential tier, which is available for free to systems with an active support plan. For the other tiers, the subscription fee can be paid on either a yearly or a monthly basis.

Typical usage: Indication of level of usage that is possible within the limits of this tier.

Concurrent shares: Maximum number of shares that can be active at a given point in time. A share is active from the moment it is created until it is deleted. For example, if you use the Essential tier, and you already have three active shares, you will need to stop one of these in order to be able to start a new share.

Unique recipients: Number of unique email addresses to share with that can be specified across all shares. If two dashboards are shared with the same recipient, this counts as one unique recipient.

Session: A session is counted every time a recipient opens a share. Each session lasts 30 minutes at most. After every 30 minutes that a share remains open, a new session is counted.

Data consumption: The sum of bytes transferred to and from the DataMiner Cloud Platform.

Pre-requisite: acitve SLA