How can I initialize this data? Is this configured on the PC side or Dataminer side?
Trying to make changes to that value to 0 if it would help.
Hi Matt!
This connector can sometimes be finicky. The issue is often on the Windows side. If you open this connector record on the Catalog (dataminer.services) and look towards the bottom of the Information section, you see a troubleshooting guide of some steps you can try to resolve these issues.
Hope this helps!
Hi Jamie,
I have tried going through these steps to get the data to come through so far.
Both of these steps have been completed, the firewall is turned off, so step 2 shouldn’t matter:
Global configuration
Create a user and add the user in the user group.
If the firewall is enabled, open a command prompt and execute “netsh firewall set service RemoteAdmin enable”.
I tried running this command:
Problem:
A Microsoft element displays only some of the data. Data like Local Time, Total Physical Memory, etc. are filled in, while other data, like Total Processor Load, Total Handles, etc. remain empty. In the stream, you see that no answer is received on some queries.
Solution:
Execute the following command prompt: c:>winmgmt.exe /resyncperf PID_OF_WINMGMT_AS_SERVICE
I enabled remote registry to automatic:
Problem:
WMI is working and everything gets filled in, but Performance Monitor does not work. Pressing Refresh Categories provides the following error in element logging:
Exception Perf Counters The network path was not found.
Solution:
Check if the destination computer has the “Remote Registry” service running. If not, start this service. (Note that you may need to adjust the Startup Type from Disabled to Manual/automatic first.)
I am trying to complete this task but can’t find where the Disable Performance Counters is:
Problem:
Task Manager data through WMI cannot be retrieved. This can be related to missing “Process Performance Counters”.
Refer to this technet post for more info: http://blogs.technet.com/b/mscom/archive/2008/12/18/the-mystery-of-the-missing-process-performance-counter-in-perfmon.aspx
Solution:
Disable a specific flag on the Windows Register. Set the “HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesPerfProcPerformanceDisable Performance Counters” to 0.
I am not sure how to make this change. I will attach some pictures.
There are a couple of different versions of this protocol. Can you please tell me the exact name and the version number of the one you are using? Also, have you checked the logs for this element? Are there any errors or other abnomalities in there?
Are you talking about the Windows Register? Unsure what verison the protocol is but looked around the Registry Editor and couldnt find anything for that for changing the HKEY parameter.
Something in the steam viewer might help – Query failed: Retrieving the data failed. ill attach a screenshot
Sorry… I was referring to the DataMiner protocol. In the first screen shot you showed, if you click the “hamburger” icon in the upper left and select EDIT you will see the connector (protocol) and version.
Ah okay.
Protocol – Microsoft Platform
Version – Production: 1.1.3.14
This is probably the Microsoft Platform driver using WMI? Because once running it should be automatically showing all data for all parameters. Your connection seems to be ok, as you have some data, probably also on the other pages (the Disk Info page shows a green icon, so there you have also some data).
Could you double-check the help files in the catalog? There are some typical problems and solutions listed there: Catalog (dataminer.services)
Hi Ben,
I have tried going through these steps to get the data to come through so far.
Both of these steps have been completed, the firewall is turned off, so step 2 shouldn’t matter:
Global configuration
Create a user and add the user in the user group.
If the firewall is enabled, open a command prompt and execute “netsh firewall set service RemoteAdmin enable”.
I tried running this command:
Problem:
A Microsoft element displays only some of the data. Data like Local Time, Total Physical Memory, etc. are filled in, while other data, like Total Processor Load, Total Handles, etc. remain empty. In the stream, you see that no answer is received on some queries.
Solution:
Execute the following command prompt: c:>winmgmt.exe /resyncperf PID_OF_WINMGMT_AS_SERVICE
I enabled remote registry to automatic:
Problem:
WMI is working and everything gets filled in, but Performance Monitor does not work. Pressing Refresh Categories provides the following error in element logging:
Exception Perf Counters The network path was not found.
Solution:
Check if the destination computer has the “Remote Registry” service running. If not, start this service. (Note that you may need to adjust the Startup Type from Disabled to Manual/automatic first.)
I am trying to complete this task but can’t find where the Disable Performance Counters is:
Problem:
Task Manager data through WMI cannot be retrieved. This can be related to missing “Process Performance Counters”.
Refer to this technet post for more info: http://blogs.technet.com/b/mscom/archive/2008/12/18/the-mystery-of-the-missing-process-performance-counter-in-perfmon.aspx
Solution:
Disable a specific flag on the Windows Register. Set the “HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesPerfProcPerformanceDisable Performance Counters” to 0.
I am not sure how to make this change. I will attach some pictures.
Hi Matt,
Just wondering, did you fill in a correct username and Password on the Security page (accessible via the 'Security' button in the bottom right corner of your screenshot?
Yes I did
As this question has been inactive for a long time, I will now close it. If you want further assistance, could you contact techsupport@skyline.be?