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Alarm Console displaying an exception on web apps (Dashboards, Monitoring)

Solved989 views8th March 2023alarms console Dashboards Monitoring app
5
Bruno Dias [SLC] [DevOps Member]2.36K 7th March 2023 3 Comments

On a staging DMA, we don't have any active alarms but we see an error in the alarm console when we use the Monitoring and the Dashboards app - the dashboard alarm table component has nothing configured, just dragged from the components list.

We are using dataminer version 10.2.12 (CU1).

Is there any advice to resolve this?

Bruno Dias [SLC] [DevOps Member] Selected answer as best 8th March 2023
Miguel Obregon [SLC] [DevOps Catalyst] commented 7th March 2023

Hi Bruno,
Checking similar incidents, a possible workaround is to restart IIS. Please could you perform this action and let us know the outcome.
Reference: DCP167977

Rebecca Kelsall [DevOps Advocate] commented 8th March 2023

Did the restart resolve this? Out of interest was there a corresponding alarm in dataminer?

Bruno Dias [SLC] [DevOps Member] commented 8th March 2023

A full dataminer restart was done (not only IIS) and the problem was cleared.

1 Answer

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Bruno Dias [SLC] [DevOps Member]2.36K Posted 8th March 2023 0 Comments

In the meanwhile, this dataminer server was restarted and the problem didn't occur anymore.

Bruno Dias [SLC] [DevOps Member] Selected answer as best 8th March 2023
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