Dashboard Sharing failing with WAF rules

Solved1.61K viewscloud sharing cloud-connection Dashboard sharing dataminer.services
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While sharing a dashboard I’m getting this error:

Does anyone knows how can I proceed?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023

3 Answers

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It is quite an advanced flow to debug this. The WAF rules are being generated on the DMA server in a CefSharp browser within SLHelper. You could check the SLChromiumBrowser.txt and SLHelper.txt log files for any errors. Using the Client Test tool you could follow the HTML5 WebAPI connection and verify it doesn’t send any exception back on the request “GetDashboardsWAFRulebookRequest”.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023
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Hi Bruno,

Can you open the browser Dev Tools (F12) and see which commands in the Network tab are throwing an error?

Bruno Dias [SLC] [DevOps Member] Posted new comment 17th February 2023
Bruno Dias [SLC] [DevOps Member] commented

Hi Jens,
I tried this but I couldn’t find any errors in the Network tab. I saved the HAR export file to check later if needed.
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Hi Bruno

can you go to <DMA IP>/dashboard/#/whitelist. Here you can select the dashboard and try to generate the rulebook manually.

This will also give you more information on what resources the Dashboard needs access.

Bruno Dias [SLC] [DevOps Member] Posted new comment 20th February 2023
Bruno Dias [SLC] [DevOps Member] commented

Hi Baptiste,
I tried this but I still get the same error while trying to share the dashboard.
One note: when I hit ‘Recreate’, I don’t get any feedback on what happened in the background, so I’m not sure if it made any effect.