Hi Dojo,
Would it be possible to show information from the Ticketing App in Visual Overview or in a Dashboard? Not with an embedded webpage, or by creating a driver which then interfaces with the Ticketing App. But being able to fill a drop-down with all active tickets, and then being able to select more details of that specific ticket.
This isn’t supported out of the box by the Visual Overview. You have already listed both alternatives that are currently possible (embedding the ticketing app or doing a workaround in a driver).
The dashboards app currently does not contain any component that can display a ticket, nor does it have ticketing data available as a data source.
Indeed, that’s a valid question. The ticketing app can be displayed without the header and left side bar. This is enabled by adding the url parameter ‘Embed=true’ to the url. Be aware that you need to add the url parameter after the # symbol.
In order to embed a browser in the Visual Overview you can create a shape and add the ‘Link’ shape data to it.
An example:
Link #http://ticketing/#?embed=true
If the question is if this is made available as a feature in DataMiner Cube Visual Overview functionality, the answer is no.
As you said, there are workarounds but you’d have to file a new feature request if you want this functionality configurable in Visual Overview.
I hope that answers your question.
Hi Seba. If one would go for the option to have it embedded, are there recommended ways of doing it? I personally kind of like the way it was done in the Element Card (because it is clean and without all the chrome of the standard ticketing APP) so I presume there might URL arguments/options available that are of interest when one wants to embed it in Visual Overview?