We have a number of dynamic visual displays on Dataminer that display as 'loading' at the bottom of the screen even though all of the expected information is being displayed. (this does not happen on all displays). The message can be cleared by clicking on the 'x' to the right of the loading message at the bottom of the screen, however is there another way to automatically clear the 'loading' message?
Hi Paul,
This loading message means that Cube is trying to load some value that is configured in a shape from your Visio file. Perhaps it doesn't exists and it keeps showing loading.
There's no way to generally disable this loading message but you can add a Shape Data to your shape to disable its loading, therefore this 'loading' message won't show up again - but you will need to know which shape is causing this endless loading.
You can find further details about this shape data in our DataMiner Docs.
Hi Paul, that shouldn’t be the case. Only when a reference is made to an object that doesn’t exist.
Which DM version are you running?
Hi Bruno, we are often seeing the ‘loading’ message at the bottom of Dataminer’s visual page when a Visio display shape contains a wildcard (*) value that itself is constantly updating (for example: % memory usage and other metrics, or selected input number on a particular device). Would Dataminer’s continuous ‘loading’ message be expected in Dataminer’s visual display when it contains text values that are themselves continuously updating?