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Users logged out from embedded Low-Code App

Solved689 views31st May 2024authentication LCA Visual Overview
2
Ruben Vandepitte [SLC] [DevOps Advocate]2.32K 17th April 2024 3 Comments

What could be the reason some users are logged out of a Low-Code App embedded in Visual Overview, and have to explicitly authenticate again? My assumption was that that they would always remain logged on via their Cube user, as a sort of SSO mechanism?

We're seeing this on DataMiner 10.3.12

Thanks!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 31st May 2024
Klaas Dewitte [SLC] [DevOps Enabler] commented 17th April 2024

Low code apps embedded in Visual Overviews should indeed always be logged in as the user in Cube, could you share the shape data that was used on the link shape to generate this inline browser
Does this problem persist when the user closes the card and opens it again?

Ruben Vandepitte [SLC] [DevOps Advocate] commented 17th April 2024

The shape has following shape data:
Link #https://app url

Options DisposeWebBrowserWhenNotSelectedPage=false|SingleSignOn

I haven’t experienced it myself, but asked the users that have for some more info.

Ruben Vandepitte [SLC] [DevOps Advocate] commented 17th April 2024

Users indicate they are indeed logged in again after relaunching the card or Cube.
They do not notice any specific pattern wrt the timing or UI actions.

1 Answer

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Sebastiaan Dumoulein [SLC] [DevOps Enabler]12.79K Posted 31st May 2024 0 Comments

Hi Ruben,

We're also unable to reproduce this on our end. I suggest that we follow-up on this through our technical support channels as this will warrant a thorough investigation.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 31st May 2024
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