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TLS Handshake Failure

Solved1.40K views17th July 2023Handshake Ineoquest SSL-TLS
1
Richard Coulson [DevOps Member]284 24th November 2021 3 Comments

Hello,

I'm using the IneoQuest Inspector Live v1.0.0.21 connector. The TLS handshake is failing on some servers only. I have changed the client side to allow TLS 1.0, 1.1 and 1.2 but the failure occurs with all versions. As far as I can tell the server side does support TLS 1.2 and has the required ciphers. Any ideas what else to check?

Wireshark Capture:

Frame 1422: 214 bytes on wire (1712 bits), 214 bytes captured (1712 bits) on interface \Device\NPF_{A26B9439-7D62-47F3-A05A-E121F9BAD163}, id 0
Ethernet II, Src: VMware_a5:13:e6 (00:50:56:a5:13:e6), Dst: JuniperN_ff:10:01 (00:10:db:ff:10:01)
Internet Protocol Version 4, Src: 100.70.45.106, Dst: 100.126.23.160
Transmission Control Protocol, Src Port: 61368, Dst Port: 443, Seq: 1, Ack: 1, Len: 160
Transport Layer Security
TLSv1 Record Layer: Handshake Protocol: Client Hello
Content Type: Handshake (22)
Version: TLS 1.2 (0x0303)
Length: 155
Handshake Protocol: Client Hello
Handshake Type: Client Hello (1)
Length: 151
Version: TLS 1.2 (0x0303)
Random: 619ec55dbee6234fd3c15ae419007cba4d560015bcd06b2e7f9145b7248a228b
Session ID Length: 0
Cipher Suites Length: 28
Cipher Suites (14 suites)
Cipher Suite: TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c)
Cipher Suite: TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256 (0xc02b)
Cipher Suite: TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030)
Cipher Suite: TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (0xc02f)
Cipher Suite: TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (0x009f)
Cipher Suite: TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 (0x009e)
Cipher Suite: TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384 (0xc024)
Cipher Suite: TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256 (0xc023)
Cipher Suite: TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028)
Cipher Suite: TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027)
Cipher Suite: TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA (0xc00a)
Cipher Suite: TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA (0xc009)
Cipher Suite: TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA (0xc014)
Cipher Suite: TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)
Compression Methods Length: 1
Compression Methods (1 method)
Extensions Length: 82
Extension: status_request (len=5)
Extension: supported_groups (len=8)
Extension: ec_point_formats (len=2)
Extension: signature_algorithms (len=20)
Extension: session_ticket (len=0)
Extension: application_layer_protocol_negotiation (len=14)
Extension: extended_master_secret (len=0)
Extension: renegotiation_info (len=1)

Frame 1424: 61 bytes on wire (488 bits), 61 bytes captured (488 bits) on interface \Device\NPF_{A26B9439-7D62-47F3-A05A-E121F9BAD163}, id 0
Ethernet II, Src: JuniperN_ff:10:01 (00:10:db:ff:10:01), Dst: VMware_a5:13:e6 (00:50:56:a5:13:e6)
Internet Protocol Version 4, Src: 100.126.23.160, Dst: 100.70.45.106
Transmission Control Protocol, Src Port: 443, Dst Port: 61368, Seq: 1, Ack: 161, Len: 7
Transport Layer Security
TLSv1 Record Layer: Alert (Level: Fatal, Description: Handshake Failure)
Content Type: Alert (21)
Version: TLS 1.0 (0x0301)
Length: 2
Alert Message
Level: Fatal (2)
Description: Handshake Failure (40)

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023
Gellynck Jens [SLC] commented 25th November 2021

Hi Richard, do you also have a capture of the Server Hello (from the TLS handshake)?

Richard Coulson [DevOps Member] commented 25th November 2021

I have a Wireshark capture that I could provide you. I don’t see a server hello message. The client (DMA) initiates the tls hello and the server (iLive probe server) responds with a failure message. I don’t think the server side ever initiates the handshake.

Gellynck Jens [SLC] commented 26th November 2021

Based on this I suspect the server may not allow some ciphers that the client is proposing. I’ll contact you offline so we can delve deeper in this

1 Answer

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0
Marlies Vandenberghe [SLC] [DevOps Member]2.97K Posted 21st November 2022 0 Comments

Hi Richard,

can you confirm you eventually found the solution together with Jens? Or is this still an ongoing issue?

If so, i would recommend to send an e-mail to techsupport@skyline.be for a more in depth investigation

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 17th July 2023
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