The following  files contain information related to the failover status: -SLFailover.txt: this log file will show you what a current DMA believes it should do related to failover, come online, take the...

The SetDrsState SLNet Message is able to bring a DMA online (by force). This is to avoid disabling the Failover config but still be able to bring the DMA online. The option ForceEventWhenHeartBeatsFailing...

This can indeed be configured in your cube settings If you go to your settings on top and go to "Data Display" you can disable the option "enable heat map on table parameters". This should change the...

Hi Ashwini, If you can restore an identical snapshot i would say this is the preferred way. we also have a nice MOP to migrate failover DMAs to new hardware: Migrating a Failover pair to new hardware...

It should indeed only generate 1 entry per alarm when the option is set to true this would be expected behavior, also note that systems that were installed many years ago, this setting was standard set...

Hi Jeff, To confirm i understand your idea with "duplicate max IDs" do you mean all points older than the TTL for a single parameter? What DataMiner normally does is retrieving all parameters within...

I would indeed recommond to take the Visio Plan 2 if you want to work with Visio and DataMiner. Visio is one or our main sources of having a beautiful and nice graphical representation of your system....

That is a correct statement, on a MySQL system you can limit by number of events and this setting indeed immediately applies to both alarm and information events. From then onwards the delete query will...

In our active MySQL database we have 4 tables that are linked with the alarms alarm: contains all alarms Then we have 3 different tables linked to that alarm table: alarm_property, service_alarm and...

Hi Juan, i believe you are referring to the upload of the elements/connectors on a DMP? You can indeed populate a DMP automatically with a csv import when a connector is already uploaded, this means...

As far as I'm aware this isn't on the roadmap yet, however I would turn this into a feature request here: DataMiner Feature Suggestions - DataMiner Dojo This way we can also track the popularity of translating...

Hi Jose, with the extra ... you should be able to see extra information or possible solutions to the problem. For this particular BPA you can also find extra information here: Cassandra DB Size - DataMiner...

Hi Ana, could you make a support ticket for this, if it works locally this surely looks like a bug? You can e-mail your issue to techsupport@skyline.be If you also installed/enabled the support assistant...

Hi Robert, indeed depending on the volume of data it can take a while, all data needs to be queried and transformed into the correct format and pushed to the new DBs There are several things tho that...

Hi Jeroen, for local users it's always adviced to change things in cube itself since we have a sync mechanism in the sync info files The folder containing the actions for the admin sync is located at:...

This can happen when a subscription of the booking manager failed for some reason. If there is a DMA restart or forcefully shut down of processes this can occur but we have also solved some issues in...

Pitching in on the feedback from Alberto For Cassandra it indeed highly depends on the HW infrastructure how "big" you can get MySQL Unfortunately for MySQL the main limit is MySQL itself, we identified...

I can think of 3 reasons why this can happen -as mentioned in the catalog that some tables take quite a long time, i also noticed that in the 2 range QAction 14001 can take a while if the connection isn't...

This can happen when a SLNet call fails, we have seen some issues related to this in the early 10.2 releases however they should all be fixed in later versions In case something similar happens again,...

-Related to the MSSQL user, we just use the user from the settings you filled in in the DB settings, you can change this in the db.xml file or in cube (system center > database), if you change this...

In newer versions you can find information events when e.g. the correlation engine was succesfully started: In older versions i used the trick before to trigger on the last element startup or when the...

You have 2 methods to get the LDAP updates, through notifications or with an hourly scheduled task. They are both enabled by default (but that might change towards the future) Depending on the size of...

There are several routes you can take to investigate this. But one of the main things is to check if there are no Run Time Errors or other problems at the moment the alarm gets "sticky". You can find...

I believe your experiencing 2 different problems, the cube will mark an element as deleted as long as it didn't receive from server side that the element was deleted. For some reason it is still waiting...

I can confirm both comments To see the queries passing by you can check the ActiveDirectory.txt file where you'll see the hourly queries passing by to retrieve the groups The process responsible for...

One of the most common things are connection issues between the different DataMiners or low latency. If you e.g. are doing bulk actions, depending on how and what this can generate a huge list of things...

Hi Elvio, i assume we are talking about a MySQL Central Database? As described here? Offload database | DataMiner Docs We will indeed push all data into the database unrelated to the time you push the...

Hi Jeroen, i confirmed with the IDP team, this method should be just fine

Hi Julio, can you confirm that deleting those dlls was a workaround or actually something that needed to be done? Should this be chased further as an issue?

To automate RCA configuration i used in the past service templates but that means that you can only do this with elements included in services Another option might be the DCF updating RCA chains: Automatically...

Were you able to solve this issue? At first glance this looks like a bug, my advice would be to try to see if you can simulate this for multiple resources and provide the steps you did to techsupport@skyline.be

I believe a further investigation needs to happen to identify the root cause I do see 2 errors in the alarm console there might be some ongoing issues on the system that could be causing this I would...

There is no difference for the backup location for Cassandra/MySQL, the main difference for cube and taskbarutility is indeed as Miguel mentions the standard folder In the past most references were to...

Hi Dave, i want to add to this question that we also now have a flowchart that helps you to debug these kind of issues: There is also quite some information about troubleshooting database issues: Troubleshooting...

Hi Neil, having your DMAs disconnect that often is not a healthy situation, what i think happens is that SLNet starts to be overloaded. Each time a DMA disconnects it will try to connect to the entire...

Following up on this question, in our latest SRM versions some more robustness changes were made and on top of that i can also think about some enhancements in our core software to update caches in a more...

Hi Alberto, the smart baseline is indeed a sliding window, we get the trend point in from the past, as you specified the window, and we compare the 2 values In the alarm template documentation there...

As far as I'm aware you can't JOIN anything in the service template itself since this is mainly to collect the data from the different elements/services, this doesn't really have any visualization possibilities...

I would actually wipe the DB as well, probably even best to start from scratch restoring a backup on a cassandra node already containing data will normally create new tables and it will use those new...

Hi Hugo, can you confirm this was indeed an issue with the indexes of the driver?

Hi Piotr, can you confrim that the RN 28028: Display values of rate alarms would have an unnecessary level of precision after an element restart on systems with a MySQL database General Main Release 10.0.0...

Hi Piotr, sorry for the late confirmation but this is indeed not possible, the group permissions are all configured in the security.xml file but we also have a cache to know when a user was updated to...

Hi Neil, apologies for the late reply, do you still run the 9.5 version? There are some things i can actually add to this problem. There are 2 different ways a DMA can disconnect from the cluster, option...

Unfortunately it's not possible with the current SLA version, in case you would regurarly need this as a new feature, i would suggest to request a change to the driver

Hi Manuel, i noticed this question is now open for a while now. Can you confirm you found a solution? As Michiel mentioned, you can also reach out to techsupport@skyline.be for a more in depth investigation.

Hi Enrique, can you confirm that everying is working fine for the Nexus 5K familly? In case there are still other OIDs that need to be implemented, don't hesitate to request them via techsupport@skyline.be

an easy way to recreate the tables both on MSSQL, MySQL and local Cassandra is to restart the DMA, however the DMA needs to be active so in your case, if it are for example trend tables you would need...

As discussed in the comments, the new requirements should be checked to have a proper implementation

In our compute requirements we do not recommend latency higher than 50 ms: https://community.dataminer.services/dataminer-compute-requirements Reading up on Cassandra documentation they only talk about...

At this point in time there are no recommendations yet, you can choose the ID range of your logger table You can have a look of course at other drivers and use the same ID if you see they have similar...

Reposting the comment from Gelber as an answer to this question: 1. Implement in the connector the required methods of the query DSL 2. Use one of the available and approved .NET clients (Elasticsearch.NET...

This feature became available in 10.2.3 feature release and 10.3 main release More details can be found here: DataMiner Cube - Visual Overview: Problem when navigating inside EPM cards [ID_32288] General...

This looks like a bug, we have a task on the roadmap to provide a fix for this issue if you want an update or have any questions don't hesitate to contact techsupport@skyline.be

Unfortunately it is not possible to change this behavior at this point in time Feel free to suggest this as a feature: DataMiner Feature Suggestions - DataMiner Dojo

Can you confirm that the new DataMiner releases fixed the problems with the group component? Otherwise i would suggest to chase this further by sending a mail to techsupport@skyline.be

Hi Paul, you can find more info on those focus alarms in our help (topic "Filtering alarms on alarm focus") Applying alarm filters in the Alarm Console | DataMiner Docs To remove the icons you can right...

This is unfortunately not possible yet but don't forget you can file in a feature request if this would turn out to be too much work to do this manually: https://community.dataminer.services/feature-suggestions

The logging should provide full details on the creation of the backup file. There are however some "manual" checks you can still do to be certain everything is fine e.g. when you want to use a backup file...

The main difference between SLSNMPAgent and SLAlarmforwarding is the "intention" of the alarm In the SLSNMPAgent you'll see the alarms passing by that are intended for SNMP Forwarding and are matching...

Hi Bernard, to look at the replication health of the Elastic cluster i use 2 different things The Elastic ElasticSearch Cluster Monitor driver in combination with Elasticvue. However the idea and concept...

Hi Goran, On which location are exactly trying to filter? is it here in the condition list of the child element? None of the conditions in the service template already support multi layered filtering...

As Rene mentioned, it is possible to run NATS as localhost, there are currently 2 things known that will no longer work: -cloud functionalities -user definable APIs So as soon as you need those features...

We have seen several issues so far when the primary IP wasn't configured OK, so it's always good to double confirm the IP settings before retrying. But it in this case it seems rather specific related...

Hi Jaime, can you confirm this seems to be resolved by clearing the cache? I would say if you encounter it again, since already more than 1 person reported this, could you ask the client to take a Cube...

Could you keep us informed in case there is any update on your findings? In case you are not able to figure it out, i would suggest to create a support ticket at techsupport@skyline.be for a more in depth...

The "correct" behavior should be the following: a flat line should always be a full line except when you pause or stop the element but also when you have a timeout, but looking at the green bar below...

Hi Alberto, can you confirm you have enough information with the previous community post? There is however one side remark i also want to make, if you run our cloud service the processes start now with...

Hi Michael, can you confirm that the following RN is the root cause of the problem? Failover: Certain correlation rules would no longer work after a Failover switch [ID_34204]

Hi Saddam, We already discussed internally to move the logging from text files entirely to elastic, however we haven't placed this yet on the road map At this point in time we mainly use CDMR , this...

Hi Federico, i've been chasing a DCM visio file here internally but apparently we don't have a generic DCM visio yet due to the complexity however we have quite some custom ones, i would reach out to...

Hi Ian, i believe this post already contains useful information related to your question: Cost considerations when hosting DataMiner in Azure - DataMiner Dojo

Hi Lars, i assume this has to do with the AWS integration? I believe tweaks to the view can be made to achieve that but i would need to look further into this, do you still require this change?

For the Imagine Communications Selenio Network Processor we have indeed implemented the Multicast DCF properties from version 1.1.0.1 onwards. This is only supported on firmware versions: 2.0-2.1.2.19...

Which dashboard method are you using at this point in time? I can imagine a couple of ways to have a nice overview in both dashboard & Visio. In the "old" reporter module there was a possibility to...

I'm indeed wondering here if we can't use immediately the csv export AND import functionality? As long as you do not touch the element ID it will "update" the found element with that ID. In your use case...

As far as i'm aware you can't filter indeed on timestamp, it is also not mentioned in the help: Dynamic table filter syntax | DataMiner Docs What should be possible tho is filtering on these types:...

I don't recommend using the alarm repository yet, for now it's adviced to still use the following method: How to get history of alarms in a protocol? - DataMiner Dojo

I can confirm for now it is better to still use the getAlarmDetailsFromDbMessage instead of the alarm repository, this feature is not fully available yet More info can be found here as well: How to get...

Hi Martijn, indeed when you delete an element the logger table linked with that element should be cleaned up, in case you would notice this is not the case, this can be reported as a bug to techsupport@skyline.be

I can't immediately think of a workaround either, if you still struggle with this behaviour i would ask to provide the following information to techsupport@skyline.be: -2 element DELT package of the 2...

I don't think there is a minimul interval to configure on a table but of course caution is adviced. If you are polling and updating faster than DataMiner can process (depending on your HW infrastructure)...

There shouldn't be any limitations related to the string length or characters, if the same method works for other tables then you can consider this as a bug If you are not able to get the show hide to...

Were you able to configure the IAM module with the information provided in the template or should we invest to have better documentation? As a side note: the Ziine application will be available in Q2...

This issue will probably require a more in depth investigation I would suggest to take the following logging while the issue occurs: -LogCollector package of DMA where the remote element is hosted with...

There are still some issues pending for using host names in 10.2.9 CU1 The fixes are currently being implemented, which should also include this issue and to be expected in the 10.3.1 release

I don't see immediately anything wrong with the param definition, did you finally manage to get this to work? If not we would be able to do a quick check what is going on if you can send a DELT package...

Hi Amit, the window is indeed not 100% user friendly but normally the failed services should be in there when you scroll down with the message why. You can also find more information in the information...

Hi Christopher In the meantime the 10.2.9 is released and i tested this out on my DMA and for me the link to the cloud admin in cube is now working Can you confirm if this is also the case for you?

As far as i'm aware we never hit the limit on this one yet, i don't think there are any limits build into DataMiner but there are limits depending on the Regex Engine you use. When googling all of the...

Hi Zheng, I assume the downtime you are talking about is the time it takes to switch the agent from the online to the offline? This indeed takes a while because we close down all the communication and...

Would it be an option to change the acquisition IP to corporate and the other way around? Then it would just be a matter of changing the order of IPs. Normally you should be able to connect through the...

Hi Paul, This is indeed a tricky one, I'm wondering if it's not possible to store the data in a separate element or get the data from another way besides at the point of creating the services with the...