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SRM/Visual Overview – Get service state?

Solved1.54K views9th October 2020booking SRM Visio Visual Overview
1
Bruno Dias [SLC] [DevOps Member]2.36K 28th September 2020 3 Comments

In legacy SRM we had this value available in the Booking Overview table - Service State: Start, Stop, Failed.

Is it possible to get this value in a Visio?

Bruno Dias [SLC] [DevOps Member] Posted new comment 9th October 2020
Toon Casteele [SLC] [DevOps Enabler] commented 29th September 2020

Could you tell me where you can find the value now that it’s no longer available in the table? Is it part of the Booking object as a property or a custom property?

Bruno Dias [SLC] [DevOps Member] commented 29th September 2020

It must be part of the booking object (since I can see it in the Bookings app)

Bruno Dias [SLC] [DevOps Member] commented 9th October 2020

Just to share, also found this placeholder that helped me to work around this:
[reservation:[var:IdOfSelection],Property=Booking Life Cycle]

1 Answer

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Sebastiaan Dumoulein [SLC] [DevOps Enabler]12.73K Posted 28th September 2020 4 Comments

Currently, the following properties can be used and shown in Visio using the '[Reservation:]' placeholder:

  • ProfileID of a node
  • ResourceID of a node
  • Custom property
  • Start time
  • End time
  • ID of the booking
  • Status

I'm unsure if this 'Status' is matching the booking state in your booking manager. However, you can retrieve any data from the booking table using the ID of the booking as a subscription filter. An example of the subscription filter where the ID column is pid 102: SubscriptionFilter      value=102 == [reservation:[This service],ID]

Bruno Dias [SLC] [DevOps Member] Selected answer as best 30th September 2020
Bruno Dias [SLC] [DevOps Member] commented 29th September 2020

Status will tell you if the booking is ‘ongoing’, ‘confirmed’, ‘completed’, etc..
Unfortunately the table where we were fetching the data doesn’t exist anymore. That’s why we are looking for alternatives.

Sebastiaan Dumoulein [SLC] [DevOps Enabler] commented 29th September 2020

We’ll need to know where this data is stored before we can tell you how you can retrieve it.

Right now, a workaround can be to put it in a custom property on the booking. This way, it can be retrieved and shown with the current functionality.

Edit: What is the column called that contains this data in the ‘Bookings’ module?

Bruno Dias [SLC] [DevOps Member] commented 30th September 2020

It is called “SERVICE STATE”.

Sebastiaan Dumoulein [SLC] [DevOps Enabler] commented 30th September 2020

Looks like this is a custom property. This means you can access it using the [Reservation:] placeholder.

Syntax is test [Reservation:[this service],Property=MyPropertyName]. Extra details can be found in RN21843.

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