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SRM ElasticSearch indexing issue

Solved1.11K views12th July 2023Elasticsearch indexing engine SRM
0
Jeroen Geldhof [SLC] [DevOps Enabler]5.04K 16th November 2022 4 Comments

After a restart to load a new system function there seems to be a problem with the indexing engine.

I double checked that ElasticSearch was running ok on that site and it is on all 3 nodes.

What could be the issue?

I've already tried another DMA restart

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 12th July 2023
Ive Herreman [SLC] [DevOps Enabler] commented 16th November 2022

Hi Jeroen,

Can you please elaborate on what issue you experience?
Can you find any errors in the SLSearch.txt log file?

Jeroen Geldhof [SLC] [DevOps Enabler] commented 16th November 2022

RawCommunication|ERR|0|210|URL: http://172.17.110.100:9200/dms-cservicedefinition-2021.07.29.22-000001/object/ead6d686-840d-411a-be2e-9b73baa21068
Elasticsearch.Net.ElasticsearchClientException: The remote server returned an error: (404) Not Found.. Call: Status code 404 from: GET /dms-cservicedefinition-2021.07.29.22-000001/object/ead6d686-840d-411a-be2e-9b73baa21068 —> System.Net.WebException: The remote server returned an error: (404) Not Found.
at System.Net.HttpWebRequest.GetResponse()
at Elasticsearch.Net.HttpWebRequestConnection.Request[TResponse](RequestData requestData)
— End of inner exception stack trace —
Response:
{“_index”:”dms-cservicedefinition-2021.07.29.22-000001″,”_type”:”object”,”_id”:”ead6d686-840d-411a-be2e-9b73baa21068″,”found”:false}

Seppe Vanhee [SLC] [DevOps Member] commented 16th November 2022

Hi Jeroen, 

The ‘404’ errors in the SLSearch logfiles mean a query was done on an ID, but the object was not found. This can happen for various reasons, but is almost never an actual error. When creating a new ServiceDefinition in cube or in a script for example, the server will make a query to ElasticSearch to know if this is an existing ServiceDefinition being updated or if this is a new ServiceDefinition. DCP185909 will tackle this so these 404 errors are no longer logged. 

Are there any other errors in the SLSearch logfile besides 404 errors?

Jeroen Geldhof [SLC] [DevOps Enabler] commented 16th November 2022

no other errors.
Also, somehow the problem resolved itself and SRM is available again now.
I however believe that at the next startup of DataMiner it might give the same problem again.

Great to hear there’s already a release note for the error.

1 Answer

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Thijs Vanovenacker [SLC] [DevOps Advocate]2.09K Posted 29th December 2022 1 Comment

Hi Jeroen, I see via the comments on your question you got helped so far and everything is running again.

I noticed the referenced task to resolve the 404 errors getting logged has been completed. (released in 10.2.0 [CU10] as well as Feature release 10.3.1)

Can you confirm all is stable now? Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 12th July 2023
Jeroen Geldhof [SLC] [DevOps Enabler] commented 30th December 2022

We still need to perform the upgrade. After acceptance of the project we’ll perform the upgrade.

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