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Notifications based on alarm severity duration

Solved1.30K views29th September 2023alarms email notifications alarms
1
Yvan Barbotin [DevOps Advocate]30 27th September 2023 0 Comments

Hi community,
I would like to receive notifications on a specific view if I have critical alarms with a severity duration greater than 10 minutes for example.
But I can't add severity duration to my filter.
How do you handle this use case?
Thanks for your help.
Yvan

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 29th September 2023

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Miguel Obregon [SLC] [DevOps Catalyst]19.12K Posted 27th September 2023 1 Comment

Hi Yvan,

With notification, are you referring to email notification? Or to raise an alarm in the alarm console?

Below two possible options:

  • Using a correlation rule, you can set a rule condition with a persistent event. Then, you could generate a correlated alarm or an email notification.
  • Using hysteresis, you can raise a critical alarm after 10 minutes.

Hope it helps.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 29th September 2023
Yvan Barbotin commented 28th September 2023

Hi Miguel,
Yes I want to receive an email notification (no need to generate a new alarm).
The idea is to receive an email if a system view (with servers and db monitoring) is in critical alarm for more than X minutes.
My first idea was to check if it’s possible to achieve this with Action/Alert me but it seems it’s not possible. Correlation is probably the best solution.
Thanks

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