In the element logging of an element I see 'NOT Starting protocol thread' where normally we see 'Starting protocol thread'.
The element is currently indeed not polling, and also its DVEs are not loading.
The DMAs don't seem to have any RTEs at the moment.
In what conditions can this logging occur?
Hi,
That would seem to be the case when there are no groups present in the protocol.xml.
As you indicate that the element is not polling, it means that you're assuming that groups are present in the protocol.xml?
indeed, there are elements with the same protocol that are starting correctly, but some elements seem to have problems.
Could you take a look higher up in the logging to check for errors? Or increase the log levels and then restart the element (as that will contain more info)? I see when other items fail (e.g. not able to read setting) that then the initialization stops and it doesn’t read out the groups. When trying to start the element it didn’t contain any groups and then it doesn’t start the protocol thread
Note that the loading of the properties show 0x80040221, which indicates “invalid data” so it seems to be going wrong on other places also