Our devices are unable to cope with negative requests IDs, as a result, they go into timeout and a DataMiner restart is required to to reset the IDs. It is not feasible for to keep restarting DataMiner, hence we would like to request if it is not possible to prevent DataMiner from using negative numbers, can DataMiner not make improvements in that regard?
What other solutions are available to us if the above can not be realized? We would like to avoid timeouts due to negative requests IDs.
Hi Christine - to my knowledge this is not a lack of capabilities of DataMiner, but a bug in the SNMP stack of the device that needs to be managed, a bug that causes an incompatibility with the SNMP standard. This bug is somewhere in a third party SNMP stack that is used by various device vendors, and therefore it keeps on popping up once in a while. I believe that bug has also been fixed a long time ago, so maybe the devices have to be simply updated to their latest version?