Configuration:
OS : MacOS
Trying on Win 11 in Parallel Desktop. Is it possible to work with Parallel Desktop?
Through browser, I am able to access. While through the DMC App it's showing incorrect password.
Even after retrying installing 3-4 times getting the following screen:
The issue is not yet resolved. Got to know from Ian Harvey “there is an authentication SAML error” and they are internally working on this issue.
Hi,
Does your authentication popup stay blank? If so, you might have problems downloading the CefSharp package in the background.
If you have administrator permissions on your computer you can try to install the MSI CefSharp package from https://community.dataminer.services/download/dataminer-cube-msi-cefsharp-v96/?
Added it again with https://ziine.skyline.be. showing host unknown
Sorry, my bad, you should not add the https:// in front of the host name. Can you add it again with just typing “ziine.skyline.be”, then it will detect that https is available.
did this many times but no luck
Hi,
Can you double check if you use HTTPS? Maybe remove the ziine.skyline.be entry again from your Cube Launcher window and add it again with https://ziine.skyline.be.
You should get a popup to authenticate with your dataminer.services / Dojo account, and this looks like this:
Another thing you could double check, is that your connection settings in Cube are still set to 'auto'. You can check this from the cogwheel on the login page of Cube like indicated here:
Hopefully one of these things fixes the problem. Keep us posted.
Bert
Hi,
Have you been able to solve the issue with these answers? If so, could you select the best answer (using the ✓ icon)? If not, you can also contact techsupport@skyline.be for assistance.