On DataMiner 10.3, I utilized the 'Clean up Unused Protocols Tool within System Center and inadvertently removed certain loaded protocols. Unfortunately, one of the protocol versions I deleted was in active use by some elements in production. I'm puzzled as to why this protocol version was listed as 'unused' when it was clearly in use.
After deleting the protocol, I encountered an error message stating: 'No valid protocol was found for the element'.
I'm aware that I can recover the deleted protocol from the recycle bin, but I'm curious if there is a way to restore the configurations of the affected elements back to their previous state before the protocol was deleted as well as the DCF connections.
Hi Kawssar,
It's indeed unexpected that a protocol would be listed in the unused protocols tool while it's still in use... If you would be able to reproduce this, please let us know so that we can take a look at this.
In terms getting back to the situation as it was before, restoring the protocol (and potentially the alarm/trend templates) from the recycle bin should be sufficient. The elements were not deleted, so I expect everything about those elements to be still in place. You just need to put the protocol.xml file back on this correct location, and also the alarm/trend templates if needed.
In case the recycle bin would not be sufficient, we would need to take the necessary data from a backup file.
Bert
That fixed it. So re-upload the protocol and adapt the element.xml (update element settings in cube doesn’t work).
You can forward the dojo points later 😉
I believe the recycle bin is the way to do this. Unless you work in a CI/CD fashion where you could re-load your whole configuration from a .dmapp package and script.
Unfortunately that’s not enough. The element.xml contains empty protocol, version and template tags… Will try to edit those manually and give the DMA a restart.