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Simon Raine

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First name Simon
Last name Raine

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Hi Sebastian, Skyline Provides support for both Windows and Linux installations of Cassandra databases associated with DataMiner systems. Currently we state no preference for the host operating system,...

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12 Votes Selected

I would advise always re-installing the previous version with the appropriate upgrade package. it should be perfectly possible to go from 10.1.x to 9.6.x, although there are some manual actions required...

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8 Votes Selected

Hi Jason, As far as I'm aware it's intended to simply be an early indication that something might be wrong in a thread in the process, signaled half way through the full response timeout threshold. Nothing...

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7 Votes Selected

Hello Pramod, Our support covers up to two older main versions. At the time of writing this includes all variants of 9.5.x, 9.6.x and 10.0.x. We are unable to support versions older than this for practical...

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7 Votes Selected

Yes, we are currently looking into the uses for docker & kubernetes as a possible extension to our CI-CD pipeline in the cloud, where we we want to spin up secure infrastructure as needed for system...

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7 Votes Selected

This is only for updates to existing connectors through DCP. Not deploying new connectors from the catalog. This requires a connection to dataminer.services and I believe the rights to deploy app packages....

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6 Votes

Hi Lars, Maybe this is something we could seek to make clearer in the Catalog. Not sure of the feasibility, but I'll take this up as an internal discussion.

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6 Votes

Hi Jan-Terje, Whilst Oracle/MySQL have their own support schedule and official compatibility, we have the combination of MySQL 5.5.27 and WIn Server 2022 running in our lab and have no know issues to...

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6 Votes Selected

Hi, These figures are under review and will appear in our official metrics in due course.

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6 Votes Selected

Skyline supports up to 3 major versions at any time. Currently this is 9.5.x, 9.6.x and 10.0.x. When version 10.1.x is release, we will end support for version 9.5.x. The exact release of 10.1.x is not...

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6 Votes Selected

Hi Gerwin, We've had a small delay on 10.4.7, but it should be released by the end of this week. (21/06/2024).

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5 Votes Selected

Sounds like your cube is running in a shared location. in this case, CefSharp is not downloaded automatically. It needs to be installed manually.

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5 Votes

Thanks for mentioning it Srikanth. Now updated.

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5 Votes Selected

Hi Carlos, We have a DMAPP package that will cleanly uninstall IDP, but it's still needs final tweaks. I'll check internally when we can release this.

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5 Votes Selected

Hi Carlos, We are naturally looking into compatibility with containerization in a general sense, but there are no plans to make this a firm requirement or default option at this time. In terms of database...

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5 Votes Selected

Hi Sergio, This is something currently under development as a trial/POC. Based upon the success and uptake of this, we'll decide how we want to progress. Further information will appear on the CI-CD...

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5 Votes Selected

Now available - DataMiner Main Release 10.3.0.0 – 14241 CU14 - DataMiner Dojo

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4 Votes Selected

Hi Thijs, This should show how it's done - Organizing the apps on the landing page in sections | DataMiner Docs

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4 Votes Selected

Hi. This is often, (but not always) caused by invalid SNMPv3 credentials. Possibly these changed at the time from when you see these notices.

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4 Votes

Hi, there is a tool  - "C:\Skyline DataMiner\Tools\Change Element States Offline.exe"

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4 Votes

This is apparently an error that's been around for a while. It tends to happen when a DM is starting up (not sure if that's your experience) and an old element subscription is tried rather than initiating...

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4 Votes Selected

Just to add a documented alternative for reference: So not directly in automation, but you could use the wepAPI to GetElementsForProtocol | DataMiner Docs  and then similarly iterate them and then GetActiveAlarmsForElement...

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4 Votes

Sounds like you want a trigger after an update on the table. Triggers perform actions every time a certain event happens: You can find more information on how to set this up here - https://dev.mysql.com/doc/refman/8.0/en/trigger-syntax.html

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4 Votes Selected

Hi Jeroen, Indeed we don't maintain downloads for old installers on our public sites. I suggest you contact me directly for an alternative.

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4 Votes

Hi Mark, The upgrade centre is designed to offer you the latest release on your release path (feature or main release). You can download and install 9.6 (I assume that's what you meant) from our downloads...

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4 Votes Selected

Hi Mark, Authentication algorithm: In DataMiner 9.5 either HMAC-SHA or HMAC-MD5. Encryption algorithm: In DataMiner 9.5, either DES or AES128. Please also view more information in the Help: DataMiner...

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4 Votes

Hi Jeroen, We know of no known issues specifically related to running DataMiner 10 on Windows Server 2008 R2. However, as this is not a supported Windows version, it is recommended to upgrade to a Minimum...

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4 Votes Selected

Hello Pramod, At the time of writing this information is only contained on our DCP and new Dojo Download pages. There is no automated warning in the software that your version is no longer supported.

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4 Votes Selected

Official specs are now available here - DataMiner Compute Requirements | DataMiner Docs

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3 Votes Selected

Hi Stefan, The download for 10.3.0 CU14 should be available later today.

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3 Votes

Hi Richard, We always recommend to upgrade in steps between two consecutive minor versions and no more. e.g. 10.1.x - 10.2.x. and so on. We don't test all possible upgrade combinations, so our recommendation...

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3 Votes Selected

Hi Mario, There isn't as far as I know any recommended way of doing this with the documented user APIs.

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3 Votes Selected

To verify whether the DataMiner SNMP forwarder sent an alert northbound to a 3rd party application like Wireshark. The behavior of re-send of the SNMP forwarding after restart was changed in version 8.5...

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3 Votes Selected

From what I can see there are two errors that can be generated there, one where the bridge is disabled - therefore you can enable it, as you've already done/checked. One where the bridge cannot be started....

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3 Votes Selected

Hi Paul, one way this can happen if the production version of your protocol has changed, and this new version contains an additional port for communication, compared with the older version. This will result...

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3 Votes Selected

Hi Tim, We have arranged some benchmark testing on this with our QA team. We'll up date this question and our metrics pages with the results as soon as we have them.

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3 Votes

Hi, If the alarms are active alarms they will remain in the sliding window (last hour in your case) even if they do not fall within that window. More information can be found in the help on this topic

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3 Votes Selected

Hi Kai, There are no immediate plans to get switching times of the kind of speed that you are talking about. Details of Failover switch Benchmarks can be found here - Failover benchmarks - DataMiner...

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3 Votes Selected

Hi Francisco, If I understand what you want to do correctly, I think this is a use case for custom element properties. You can add properties to all elements that belond to a certain 'system' in your...

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3 Votes

Hi Michal, Whilst it's perfectly possible to run something in DataMiner, using embedded SQL statements for example, this would be an inefficient architectural choice. You would be potentially tying up...

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3 Votes Selected edited answer

Hi Stefan, This is probably where the domain of the user that has access to the share should be added, e.g. domain\user

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2 Votes Selected

Hi Ryan, There is no separate user permission for element documents, but indeed the right click context menu is inconsistent and for the elements it doesn't show the 'Open' option. However, if you double...

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2 Votes Selected

You can also just go to your surveyor/rootview and click on the hamburger menu and select actions/export. Choose .csv, 'data as displayed on view card'. Then you have a csv with all the info including...

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2 Votes

Hi Kawssar, I'm not exactly sure about this, as it's a little difficult to tell if you have the same problem, but it could be to do with your windows display settings,w hen connecting a second monitor....

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2 Votes Selected

Hi Syed, There is no firmware version associated with DataMiner. The version you show in your screenshot is overall referred to as 9.5.0.0-6712.

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2 Votes

Hi Miao, This is possible. Follow the instructions here for CSV export. Just make sure you've filtered the list as required and selected all items. NOTE: As you are using an older DM version, some small...

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2 Votes Selected edited answer

Hi Koen, It's the intention to have BPA fully ready for DataMiner 10.1.

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2 Votes Selected

DataMiner software upgrades and new releases are made on a monthly basis, usually with a summer break during the months of July and August. Any critical bugs discovered and fixed in the intervening periods...

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2 Votes Selected

Open the Trend Graph: First, ensure you have the trend graph open with the parameter you want to analyze. Right-Click the Graph: Right-click on the trend graph area to open the context menu. Select...

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1 Vote

Hi Reza, Indeed we'll get this updated and inform you when available.

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1 Vote

Hi, I don't know if there's a recommended way of doing this is, but when building our CDMR system phase 1, I used standard windows methods. e.g DirectorytInfo and FileInfo etc.

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1 Vote

In any case you can inspect and stop the specific buffer following this procedure - Inspecting the active replication buffers | DataMiner Docs

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1 Vote Selected

Hi Ashwini. I don't believe there's an easy way to do this. Depending on your exact requirements and what you're trying to achieve, it might be better to look at our Visio integration: Visio drawings...

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1 Vote

Hi Jeff, As far as I am aware, there are no systems running at Skyline with the 5.6.51 version. Therefore we cannot comment on the compatibility currently.

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1 Vote Selected

Hi Alex, As far as I'm aware this is not possible to configure as a user. I'll check to see if there are any improvements planned around this.

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1 Vote Selected

You can try running a repair on Microsoft office/Visio. In Control panel/programs and features/ Right click the program and select 'Change'. From the resulting dialog you can choose a repair.

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1 Vote Selected

Hi Srikanth, That's just a generic warning message that's not been replaced or obfuscated. It means that a connection has been closed or object disposed by one thread, when another thread is using it....

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1 Vote Selected

Hi Jens, Yes you are correct. New correlation engine actions are handled completely separately. At the moment we are still providing backwards compatibility with old style correlation rules, so there...

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1 Vote Selected

Hi, For MSSQL databases the following guideline or formula can be used for a healthy memory distribution: MSSQL = Total RAM – (DataMiner + Rest OS) – (DataMiner/2) In other words, MSSQL should be...

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1 Vote Selected edited answer

Please also view our official lifecycle policy on Internet Explorer and XBAP support and compatibility, which will also have a consequence for use of the Cube with any container application - 3rd Party...

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1 Vote

Hi Paul, I'm sorry to hear you experienced this unexpected behaviour. There's no advisable way as far as I know to re-sync this, because the maintenance.xml also contains backup settings per dma for...

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0 Votes

Yes this is correct, but relating to the version of DataMiner cube that will be run when connecting to a given system, please see - Managing the start window of the desktop app | DataMiner Docs

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0 Votes Selected

Hi, It is possible to upgrade direct as per the above, but we officially recommend upgrading between directly subsequent major versions, e.g. 10.2.x to 10.3.x and therefore 10.3.x to 10.4.x to ensure...

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0 Votes Selected

Hi Syed, This could change for a number of reasons, but without configuration, DataMiner will take the first one in the priority as defined by windows. To lock to specific NIC for each network you can...

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0 Votes

I believe the recycle bin is the way to do this. Unless you work in a CI/CD fashion where you could re-load your whole configuration from a .dmapp package and script.

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Hi Andrew, Some of your question is about actions like creating protocols using an API. Indeed this is not supported directly, but you can load protocols using a DataMiner app package with the desired...

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0 Votes Selected

Hi André, At first glance I believe this would be expected as the DMS is generally unavailable during a switch.

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0 Votes Selected

Hi, I found some general config information that seems relevant to the situation you are facing: Can you check your DataMiner.xml settings as follows: In the <LDAP> tag: set   referralConfigured="false"   ...

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0 Votes Selected

Hi, I believe this is not currently covered with the existing simulation driver. We're looking to move all simulation to one tool upcoming in the new year, and this would be a case we could look to include....

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0 Votes Selected

This template is also available as part of the SL_SystemHealthCheck protocol package specific designed to work with the protocols designed to detect memory leaks.

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0 Votes