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Failed to setup ProtoBuf

Solved983 views18th July 2023ProtoBuf
1
Jeroen Geldhof [SLC] [DevOps Enabler]5.09K 18th October 2021 0 Comments

After upgrading to version 10.1.0.0-10891 and installing the standalone Cube I get following error when connecting with Cube.
‘Failed to setup ProtoBuf’.

What could be the problem of this?

I also notice DMA restarts in a cycle

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023

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Ive Herreman [SLC] [DevOps Enabler]13.61K Posted 18th October 2021 2 Comments

Can you check the SLDBConnection and SLSearch log files, to make sure the system can connect to the Cassandra database and elastic stack?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023
Jeroen Geldhof [SLC] [DevOps Enabler] commented 18th October 2021

thanks there indeed seems to be a problem on database side.

Gellynck Jens [SLC] commented 18th October 2021

We should really try to make this error more clear to the user (since the problem is not ProtoBuf related). Can you create a software issue task for this? I’m sure there’s something we can improve

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