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error when trying to read log

Solved135 views30th May 2023log
0
Jeroen Geldhof [SLC] [DevOps Enabler]3.44K 30th May 2023 0 Comments

Following error is shown.  The user rights for logging folder have been checked and seem to be ok.
What could be the issue, and what logging should we check?

Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 30th May 2023

1 Answer

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Bert Buysschaert [SLC] [DevOps Enabler]3.22K Posted 30th May 2023 3 Comments

There is most likely an issue with downloading or installing the CefSharp webbrowser engine. The Cube logging (first tab) should provide more details on what goes wrong (e.g. unable to download the file from the DMA, no permissions to extract, ...).

Dave Keller [DevOps Enabler] Posted new comment 8th September 2023
Tiago Pinhao [SLC] [DevOps Enabler] commented 30th May 2023

Happened to me recently, and you can get the CefSharp here in case you have that issue

https://community.dataminer.services/?s=CefSharp

Jeroen Geldhof [SLC] [DevOps Enabler] commented 30th May 2023

It was indeed a problem with cefsharp.
The Cube logging showed it failed to install Chromium due to a signature not being available.
Manually installing resolved the issue.

Dave Keller [DevOps Enabler] commented 8th September 2023

We experienced the same after upgrading to 10.3.4
There was a fix in DataMiner Cube feature release 10.3.6:
https://docs.dataminer.services/release-notes/Cube/Cube_Feature_Release_10.3/Cube_10.3.6.html#dataminer-cube-was-no-longer-able-to-download-the-cefsharp-package-id_36243

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