Hi Miao, Does the script contain any commented-out line of code that has a .ShowUI() call? This will also incorrectly flag the script as requiring interaction. You can work around this by avoiding this...

Performing a drag-and-drop of multiple items is possible using the following steps: Open the view card for the view that contains all the 500 services. Go to the list of services in this card. Select...

Up until DataMiner version 10.0.9 the last used credentials were saved in a file %AppData%\Skyline\DataMiner\SavedUser.dat. Starting from DataMiner version 10.0.9 (RN26483) we store the last used credentials...

Hi Benjamin, This will happen when using a Cube version that was installed with an MSI Launcher (shared) package. These packages are found in the C:\Skyline DataMiner\Webpages\Tools\Installs folder on...

Hi David, nice to hear you like the new feature. As you found out, it is indeed limited to 4 pinned items at the moment. We plan to remove this restriction in a future version, as soon as we have worked...

Hi Ruben, This should be possible. Cube only needs a TCP connection to port 8004 on the DMA, as long as the connection setting has been set to "Remoting", the destination port is set to 8004 and polling...

As of DataMiner 10.0.10 the default browser engine has changed from Internet Explorer to Chrome (RN26662). The VLC video player is an ActiveX control that only works in IE. In order to keep using IE instead...

Cube will contact https://dcpapi.skyline.be/ to retrieve the protocols and updates, so the firewall rule should allow hostname dcpapi.skyline.be and TCP port 443.

Hi Alberto, When Cube gets stuck with "application not responding", it can be caused by either a blocking call or deadlock (resulting in 0% CPU usage of the main thread), or by intensive processing (resulting...

Hi Miguel, The incorrect username and initials has been fixed today with RN35584 and will be available in 10.3.0 CU1 / 10.3.4.

Hi Alexander, This has always been possible using the MSI installation package that can be found on any agent in \webpages\tools\installs\DataMiner Cube.msi. Recently in DataMiner 10.2 we have redesigned...

Hi Dominik, APIGateway was first released in 10.2.1 feature release and should not be present in 10.2.0 main release packages. The upgrade action that is responsible for installing the MSI package could...

You can change the default browser engine via Cube > System Center > System Settings > Plugins. You can also configure protocol-specific overrides, e.g. if a certain older device only works with...

This is the location where Cube stores the upgrade packages downloaded from DCP via the Update Center. There is currently no automatic cleanup of this folder.

There is a scheduled task "Skyline DataMiner LDAP Resync" in the Windows Task Scheduler that performs a sync every hour, on the hour. You can manually trigger this task to see the changes reflected in...

Cube has a setting to limit the number of open cards (default: 16). The same value is used to display the warning in the screenshot: if you open more than 16 elements inside a service, it can potentially...

Hi Tim, You can grab the latest DataMiner Feature release upgrade package (10.4.3 as of writing) from https://community.dataminer.services/dataminer-server-upgrade-packages/. Extract this .dmupgrade file...

StreamReader uses an internal buffer (default size 1024) because it would not be very efficient to read one byte at a time from the source stream. When the StreamReader gets disposed at the end of the...

Hi Dave, This link will download the Cube installer, which will in turn download the latest Cube from the DataMiner agent you are connecting to, and optionally from the latest public online version depending...

Hi Jeff, If you are uploading the upgrade package using Cube or the TaskBarUtility, the client will upload the package to the connected DMA, and that DMA will forward the package to all other agents in...

Internet Explorer as a standalone webbrowser application will have its support ended by 2022 indeed. However, the Internet Explorer browser engine (MSHTML) has support until 2029 (see references). This...

Hi Alberto, Filtering the netstat list on port 8004 may not give the full picture. When a client connects to the server using .NET Remoting, an outgoing TCP connection is established from that client...

Hi Martin, New version of DataMiner and Cube are typically released every month. You can find the exact update schedule here: https://community.dataminer.services/dataminer-release-overview-23-24/ If...

Hi Ive, This specific error (Cannot accept SOAP messages (text/xml)) occurs when using Remoting when no channel has been registered, typically when using polling mode. The issue should have been fixed...

Hi Ive, gRPC has not been made available publically (*) as an explicit selectable connection method, for 2 reasons: Changing the default connection setting to 'gRPC' in a 10.3+ Cube would break older...

Hi Donnell, At first sight this does not look like a permission issue but rather a problem with long path support in both Windows and DataMiner. The path in question here exceeds the MAX_PATH limit of...

Hi Nils, The Cube installer on dataminer.services is intended to update itself to the latest version, however, this requires internet connectivity on the client machines. There are 2 main ways to deploy...

Some troubleshooting options: Inspect the Cube Launcher logfiles for more details. As the error message mentions the correct Cube version I would expect it was able to access the VersionInfo.ashx endpoint...

Hi Robin, It looks like the hostname that was configured in MaintenanceSettings.xml contains a wildcard *.domain.com. It should contain the actual hostname of this specific dataminer agent, e.g. dma.domain.com....

Hi Bernard, This is the result of Cube not being able to download the CefSharp browser plugin from the agent. If you check the Cube logging in the first tab, you can see the exception details which may...

Hi Michael, Yes, this tool hasn't been updated since 9.0 and is still compiled against the .NET 2.0 / 3.5 Framework. Installing the .NET 3.5 component in Windows is one option, but if it is just to run...

If both clients connect with the same user to the same DMA and experience different behaviour, the clientside protocolcache could indeed be the source of this issue. To clear this cache, you can safely...

The connection setting in Cube must be set to "Auto". The ConnectionSettings.txt file on the agent(s) must contain GRPCConnection (see link from Seppe). Cube will attempt to retrieve ConnectionSettings.txt...

The ConnectionSettings.txt file is unique per agent in the cluster and does not get synced automatically. When the connection type is set to "auto" in Cube, it will retrieve the ConnectionSettings.txt...

You can find these in C:\Skyline DataMiner\System Cache\Info\startupinfo.txt

Hi Shawn, While performing an upgrade, there is a moment in time when the old SLNet.exe process shuts down and before the new SLNet.exe process starts up. During that timespan clients can temporarily...

Hi Gilles, If port 80 is closed in IIS on the DMA, the Taskbar utility requires a valid (trusted) certificate configured on port 443 in IIS for hostname "DATAMINER-03". If you uncheck the setting, a certificate...

Hi Paul, 1. In this scenario I would say there is currently no immediate benefit, and as you can see in my response on point 2 there is quite some configuration work. It could be useful to wait until...

Hi Jens, This works the same way in the visio shape as it does in the filterbox. In your case the pipe character | in your regex will be interpreted at a higher level, as a separator of different ParameterControlOptions....

Hi Ana, Package 10.2.0.0-11517 is 10.2.0 CU0. Unfortunately, the client independent updates feature is only available starting with 10.2.0 CU3. From that version onward you can start using the latest...

The jumplist on the pinned taskbar item was a proof-of-concept from the last Inspire. These items will only appear if you have installed the Cube version from demoinspire.skyline.be. The jumplist functionality...

The VLC ActiveX plugin for IE runs on the client, so VLC needs to be installed on every client machine that wants to display the video stream.

One thing we have seen in the past is that certain cache folder permissions in C:\ProgramData\Skyline are not set correctly, causing extra requests to the server and delays whenever opening a card in Cube....

As indicated in the requirements, upgrading to 10.4.0 requires .NET 8.0 to be installed: https://docs.dataminer.services/user-guide/Reference/DataMiner_Compute_Requirements.html#microsoft-net The prerequisite...

Hi Anna, This looks like the same issue as reported here: https://community.dataminer.services/question/errors-publishing-to-dma-using-ias-toolkit/ Can you verify if you are on a DataMiner main release...

Hi Sean, The webbrowser control in Visio will be reinitialized whenever the URI changes in the Link shape data, similar to opening a new tab in a browser. The note in the docs as you have found will preserve...

There is most likely an issue with downloading or installing the CefSharp webbrowser engine. The Cube logging (first tab) should provide more details on what goes wrong (e.g. unable to download the file...

Hi Jens, Ultimately it is up to the IdentityProvider web service (Microsoft Azure in this scenario) to decide which authentication steps are required. We have seen different behavior based on IP address,...

Hi Alex, The independent client update functionality that Ben highlighted on the Inspire 2022 event was introduced in 10.2.0 CU3 main release and 10.2.6 feature release (see RN33360). When you have a...

Hi Timothy, At the moment there is no functionality to dynamically hide items in the contextmenu. There is only the options="level:5;..." specification to check against the current user's security access...

Hi Alberto, Your assumption about the installation link on the collaboration portal is correct, this is the new Cube Start Window that automatically downloads/executes the correct version of Cube depending...

Hi Catarina, This should work if you connect to the (public) hostname of the agent instead of "localhost". If the agent is configured with HTTPS, make sure it has a trusted certificate.

Hi Alberto, From this screenshot alone there is no conclusion that traffic on ports 23404 <-> 64398 is related to DataMiner traffic. Is this a phenomenon that you can reliably reproduce? If so,...

Hi Wouter, You can download the latest feature release here: https://community.dataminer.services/dataminer-server-upgrade-packages/ Then extract the Cube.zip and versions.txt files from its Update.zip/Webpages/DataMinerCubeStandalone/...

Hi Chian, For performance reasons, partial tables in Cube do not support realtime updates when applying a filter or when sorting on a specific column. At the moment you filter/sort, a snapshot across...

Hi Alberto, 1) When upgrading to 10.3.0, can a DMS cluster still run without enabling the gRPC port? Yes, as Seppe mentioned the default communication channel is still .NET Remoting over port 8004. Note...

Hi Dario, This is not a limitation from a DataMiner setting or option, it is an issue that will only occur in the XBAP version of Cube. I am currently not able to simulate this locally so it may depend...

Hi Arunkrishna, This setting ("commonServer.ui.Webbrowser_Engine") is stored on the DMA in C:\Skyline DataMiner\Users\ClientSettings.json. After saving the setting in Cube, you could have a look at this...

Hi Paul, When using GRPCConnection, most of the options for RemotingConnection (including polling) are no longer applicable. The only 2 options for gRPC at the moment are the serverport and the endpoint:...

Hi Nils, The actions in the contextmenu on a table parameter can be used for more complex scenarios than a simple parameter set action. They can require multiple arguments, directly invoke a QAction in...

Hi Ruben, You can manually clear the Cube browser caches by closing all open Cube applications and deleting these folders: %LocalAppData%\Skyline\DataMiner\DataMinerCube\CefSharp\UserCache %LocalAppData%\Skyline\DataMiner\DataMinerCube\Edge\Data...

Hi Jeroen, You can look for the file starting with 0c78787f8ee98a8aa8ff74d699d0c3e0_ in the subfolder of %AppData%\Microsoft\Crypto\RSA\ with your SID. Instead of deleting it, I would recommend to rename...

Hi Jeroen, I recently ran into a similar issue. Both agents were still empty and only had the Administrator account with the same password. It turned out that one of the agents was not properly added...

Hi Ive, This can occur with the IE and Edge browser engines if the browser shape is displayed in a layout where it is not completely visible, e.g. scrollviewer (or here a grid layout?). It should not...

Before DataMiner switched to the Roslyn compiler with RN20746, it used the System.CodeDom.Compiler library. This uses the C# compiler that is included in the .NET Framework and can be found at C:\Windows\Microsoft.NET\Framework\v4.0.30319\csc.exe...

Cube will create a separator if the page name start with 3 or more dashes, for example <Display pageOrder="Alarms;----------;General" /> Is it possible that one of the parameters is positioned on...

Hi Randy, this is not yet possible, we have task scheduled to implement this (DCP155036).

Hi Gerwin, This is currently not supported, but should only be a minor feature request. For the use case you have in mind, would this HTTP header have a static value that can be saved in the visio document,...

When using Cassandra, this is time-based (last 7 days) and is subsequently truncated to the last 500 items. When using MySQL, this is record-based (last 200 logins + last 500 actions). These limits are...

You can send the SetDataMinerInfoMessage manually from code, or use the easier Force sync... dialog in the Avanced menu of SLNetClient Test tool. The files in C:\Skyline DataMiner\icons\* are for a different...

Hi Catarina, The <LDAP> and <SNMP> elements are automatically synced between failover agents. However, <AzureAD>, <ExternalAuthentication>, <SNMPv3> and others are not. When...

Hi Manuel, At the moment this not possible, unfortunately. However, this is only during the version checking step of launching Cube. If you have an existing Cube open (for example by connecting to another...

Hi Shawn, The file information displayed in the Cube About window is generated once at startup of SLNet and cached throughout its lifetime. For everything in the Files\* folder that makes sense, as a...

There are 2 things you can try out: In the Cube settings > Computer > Performance you can try unchecking the "Use hardware rendering" option. This requires a restart of Cube to take effect....

On a DataMiner server, the WebView2 runtime will typically not be installed out of the box. You can grab the Evergreen Bootstrapper or Standalone installer from here: WebView2 - Microsoft Edge Developer

Hi Laurens, At the moment this limit is hardcoded in SLLog and cannot be configured through settings. The goal was to limit the logging to reasonable chunks of data and avoid situations where a process...

Hi Nathan, There is currently no global overview of where each visio file is used. However, it is quite easy to export this information with an automation script. I have made an example that writes it...

Hi Jeff, Services with a protocol internally consist of the actual service and a hidden element with the same name as the service. If you assign the protocol during service creation the ID of the element...

Hi Alexander, can the answers on this similar question help you? https://community.dataminer.services/question/drag-and-drop-editing-can-we-move-multiple-services-elements-in-one-go/

Hi Michiel, This was not part of the initial feature requirement for uploading element-specific documents (RN21997). These files would only be stored on the DMA where the element is hosted and would be...

Hi Bernard, When adding an agent to the Cube Start Window, it will automatically check if HTTPS is available or not. If it is, it will be preferred over HTTP. If any issues are encounterd when trying...

Hi Robin, At the moment Cube only supports HTTP on TCP/80 or HTTPS on TCP/443 ports to communicate with the DataMiner agent. Even if you launch Cube through other means, the embedded webpages in that...

The auto-logoff setting of Cube ("Time before automatic disconnect") is based solely on keyboard and mouse input to the Cube window(s). Sending and receiving of DataMiner messages has no impact on this....

Hi Gerwin, This should actually work, both with a SetVar shape or with InitVar on the page. I created a recording to illustrate: The buttons at the top are SetVar shapes with the following shape data:...

Hi Gerwin, Just to inform you that we have an internal proof-of-concept of a "session variable overview" window. It should allow you to see which variables are active in a certain context, their current...

Hi Michael, this appears to be an issue, I have created an internal task to follow up (DCP162752). As a workaround you can manually place a file named CustomerLogo.png in the  C:\Skyline DataMiner\Webpages...