Dashboard sharing – Message about DataMiner not being connected to the cloud

Solved1.02K viewsCloud Connected Agents Dashboard
1
0 Comments

I connected my DataMiner nodes to the cloud, to share a dashboard.

When I try to share the dashboard, I get this message for the Cloud share option:

However, I just connected my DataMiner node to the cloud:

Am I missing some step in this process?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

2 Answers

1
12.71K 0 Comments

Hi Bruno,

This issue has recently been resolved and the fix will be available in 10.2.0(CU0) and from 10.2.4 onwards (DCP177022).

A workaround is available by completely restarting the webAPI process on the DMA agent.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023
1
3.20K 0 Comments

Hi Bruno,

This is a caching issue in our WebApis which has been fixed in 10.2.4 and 10.2.0. (The WebApis did not get an update of being cloud connected)

You can workaround the issue by restarting the WebApis in IIS (no full restart of DataMiner needed)

Pieter Van Compernolle [SLC] [DevOps Enabler] Answered question 28th February 2022