Could not create instance of datasource ….

Solved816 viewsGQI
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Hello,
I tried to create custom GQI datasource. It seems valid in Cube.
When I use it in dashboard I've got an error:
Error trapped: Could not create instance of datasource IGQIDataSource: .....

Where can I find some logs or more details?

thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 29th January 2024

1 Answer

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3.52K 2 Comments

Hi Jan,

Thank you for letting us know. Could you create a ticket and provide us with the following information:

  • The full error message
  • A GQI Recording
    • Create a 'genif' folder in 'C:\Skyline DataMiner\Logging'
    • Refresh your dashboard with the failing query
    • Send us the content of the created 'genif' folder
    • Delete the genif folder again

With that information we can further investigate what went wrong.

As a workaround you could try to make a change to the data source and save it. It might be the case that GQI will be able to create an instance again.

My apologies for the inconvenience.

Best regards, Ward

Ward Haeck [SLC] [DevOps Enabler] Edited answer 12th March 2025
Jan Palansky [DevOps Advocate] commented

Thank you for quick answer. I sent you an email.
Sebastiaan Dumoulein [SLC] [DevOps Enabler] commented

Small update: A clearer error message will be shown in 10.3.0 (CU13), 10.4.0 (CU1) and 10.4.4 (RN38686).