Hello Dojo,

Is there any section where I could read more about the default behaviour for custom alarm properties? Are these persistent for correlated alarms, so that the value can be retrieved also when the alarm is cleared or correlated (e.g. severity increased) ?

E.G. Let's say I have a custom alarm property named "Device ID",
listing the ID of the device (could be a DVE) where the alarm originates.
Once the alarm is cleared, should the device ID be kept in the alarm entry?
Or is it expected to be cleared?

My use case is based on correlated alarms built with data retrieved through a custom protocol:
apparently, there are cases when the device ID is missing; at present I'm not sure if this might be by design or if it might depend on how the value for the base-alarm is parsed in the correlation.

I have entries that list the expected value for the property, and other alarms where the values for the correlated alarm is missing.

At a first attempt to troubleshoot this, I'd say the base alarm has always a value for the required custom alarm property, nevertheless, I can't always retrieve a value for correlated or cleared alarms:

Any steer will be helpful