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cassandra node not accessible

Solved1.02K views16th May 2023Cassandra
0
Jeroen Geldhof [SLC] [DevOps Enabler]5.04K 16th May 2023 2 Comments

We're having problems connecting to the main Cassandra node.  The backup node is not a problem and can be connected to without issues, so I guess the credentials are the same accross a Cassandra cluster?


nodetool status shows both nodes are up and running normally.

I also double checked the firewall is off ; and the port in yaml is the standard 9042

Is there anything else I could check?

Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 16th May 2023
Arunkrishna Shreeder [SLC] [DevOps Advocate] commented 16th May 2023

Do you see any errors in the log file SLDBConnection.txt ?

Jeroen Geldhof [SLC] [DevOps Enabler] commented 16th May 2023

In the meantime I’ve performed a reboot.
Something was stuck on Cassandra

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Wale Oguntoyinbo [SLC] [DevOps Advocate]3.35K Posted 16th May 2023 3 Comments

You can check if the Cassandra node is listening for connections on port 9042.
If its not you will have this issue and will probably need to restart the Cassandra service.

Jeroen Geldhof [SLC] [DevOps Enabler] Posted new comment 16th May 2023
Jeroen Geldhof [SLC] [DevOps Enabler] commented 16th May 2023

It was indeed no longer listening.
I tried restarting the service, but get the message:
Error 1053: The service did not respond to the start or control request in a timely fashion.

In windows services it’s indicated as still ‘Stopping’

Wale Oguntoyinbo [SLC] [DevOps Advocate] commented 16th May 2023

That’s probably an indication that the node is not entirely healthy. You can check the Cassandra logs (C:\Program Files\Cassandra\logs) to see any indication of issues. Otherwise a good old fashion reboot might be in order.

Jeroen Geldhof [SLC] [DevOps Enabler] commented 16th May 2023

a reboot resolved the problem

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