When I manually start a reservation in the SRM Resource Manager, the behavior is to move the pre-roll time to the closest time, but with the same assigned pre-roll duration:
In many cases, we need to keep fixed the on-air start time because that is the actual start time of the event, and the intention to manually start the booking is to have an extra preparation time.
Is there any setting to adjust this behavior? (We are running on SRM 1.2.25)
Hi Ben. This is indeed the intended behavior for our use case. As per Michiel’s comments below, we can achieve this with the wrapper, though I think it is valuable feedback for future versions of SRM.
Hi Gelber,
If you want to create custom actions or overwrite certain actions, you can create a wrapper for the SRM_ReservationAction script. You can configure then your script (wrapper) in the booking manager (‘Reservation Action Script’ on the General page). This will allow you to overwrite the start action and run the SRM_ReservationAction script when there is no overwrite.
Hi Michiel. Thanks for your feedback. I’ll explore this possibility by taking care not to duplicate other behavior the standard script does.
Maybe this should be a separate option in addition to the existing Start Booking Now, some sort of Start Pre-Roll Now option. The latter would clearly indicate that the start time of the booking would move forward to NOW, but the actual real start of the service would remain at the same point (i.e. the end of the Pre-Roll). Is this what you would expect for your use case?