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Can an automation script trigger Alerter to play a specific Audio File?

Solved1.66K views18th July 2023alerter audiable audible alerts Automation
2
Michael Wells [SLC] [DevOps Member]502 4th May 2021 0 Comments

Is it possible for an automation script trigger Alerter to play a specific Audio File?

Customer has an application where they want to play about 200 different audio files in alerter in response to specific alarms, and is looking for a shortcut that would not require them to create 200 different alarm filters, but rather have a single correlation alarm that would pass variables to a specific automation script that would trigger the playback of the specific file.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023

2 Answers

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Wouter Demuynck [SLC] [DevOps Advocate]5.94K Posted 5th May 2021 0 Comments

Hi Michael,

As automation scripts run on the DataMiner Agent, they cannot directly trigger actions (such as playing sounds) on client machines.

The Alerter application triggers on incoming alarm events only. To play a sound you’ll need an alarm filter per type of sound. There’s no option to pass in variables coming out of the alarm (e.g. alarm properties).

In short: I don’t see a way to shortcut this configuration with the out-of-the-box applications that DataMiner offers (Alerter).

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2023
1
Gellynck Jens [SLC]2.71K Posted 5th May 2021 0 Comments

Unfortunately, I don’t think this is possible without software changes in the Alerter (or creating the different alarm filters).

You could look into scripting the alarm filter creation, or perhaps look into the Configuring a custom alert sound for an alarm tab feature (but that requires a Cube to be open)

Gellynck Jens [SLC] Answered question 5th May 2021
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