On a system running 10.0.13 we can see a message !!Backup-process failed, see logging for details. Unspecified error (-2147467259)
We run a Cassandra database.
Only local backups, no network backup
In SLDMS logging an error can be seen: “C:\Skyline DataMiner\Backup\TakeBackup.exe” /out “C:\Skyline DataMiner Backups\current_DataMinerBackup.dmbackup” /def LocalBackupPath “C:\Skyline DataMiner Backups” /backupid “PREDEFINEDBACKUPID=1” /amount “3”
In the Skyline DataMiner Backups folder we can see backups present for the last 3 days.
Is this a false error?
Hi Jeroen,
There is a dedicated log file for backups:
C:\Skyline DataMiner\Backup\Backup.log.txt
There you will probably see more information on what’s failing. There are many root causes that produce this error message, finding the exact error in backup logs will help us understand the issue better.
With the feedback of Alexander we found a file that shouldn’t be there: C:Skyline DataMinerFilesdebug.log, which is in use by SLHelper.exe.
It’s not sure what it is or what it does. We killed the process and removed the file.