I picked up the following question from one of our users (came in through the web chat, so I thought I put it in the right place):
Hello. It looks like the Catalog (https://catalog.dataminer.services/) and Collaboration (https://collaboration.dataminer.services/) pages are running in loop when trying to authenticate the first time. Tested Chrome, Firefox.
This is the information we got from our IT team after some more testing:
This is only an issue in Firefox due to 3rd party cookies being blocked. The cookies at fault are only used in external account providers, so MS work accounts are unaffected (they use another flow). We have some ideas to resolve this and will do some testing. In the meantime, should anyone report this, it can be fixed by going into your Firefox Settings -> Privacy & Security -> Choose 'Custom' instead of 'Standard'. Click open 'Custom' and disable 'Cookies' OR by using a different browser.
Credits to Jim Hugelier for finding this out.
I experienced this problem in Chrome, first in normal mode. Then, I tested in “Incognito Mode” with the same results.
So I used Firefox in “Private Mode” and the behaviour was the same.